We are sorry to hear that you feel dissatisfied with aspects of your time with Broker Launch. However, for clarity, we do not accept a number of the statements and characterisations made within your review.
Your business and licence remain active, and the infrastructure, assets and materials created as part of your onboarding were not removed or revoked. Access to systems is still available. If you are unable to locate your login credentials or require assistance regaining access to any platform, portal or email account, please contact our admin team directly at admin@brokerlaunch.co.uk and they will assist you.
All licensees are provided with access to the same core training, systems, lender relationships, operational infrastructure and support framework that other brokers within the ecosystem have used to build active and profitable commercial finance businesses. As with any business venture, outcomes can vary significantly depending on factors such as implementation, consistency, marketing approach, lead quality, sales ability, market conditions and overall commercial experience.
Success is not guaranteed. Broker Launch provides the tools, infrastructure and support to operate within the sector, but individual results will naturally differ from one broker to another.
We appreciate all feedback and continue to refine and improve our systems, onboarding processes and support infrastructure over time.