Very pleased with the carpet I ordered from Burts. Super customer service and such speedy delivery. I will definitely be using them again in the future, to order more carpet to have webbed for a rug... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Mehr ansehen
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Mehr ansehen
Most competitive price for a premium Scottish Carpet Good clear communication Product as ordered arrived within 48hours Very friendly delivery staff
Unternehmensdetails
- Teppichgeschäft
- auch in
- Fachhandel für Bodenbeläge
- Heimwerkermarkt
- Linoleumfachgeschäft
- Teppich-Großhändler
Vom Unternehmen geschrieben
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Vom Unternehmen geschrieben
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktinformationen
Union Street, TS1 5PW, Middlesbrough, Vereinigtes Königreich
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Hervorragend
1466 Bewertungen
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Great Customer Service *****
We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.
10. September 2025
Very pleased with carpets very quick…
Very pleased with carpets very quick delivery
12. September 2025
Great price with quick reliable delivery.
Easy to buy on there website, Great
price and delivered on time within a few days.
Would definitely purchase from Burts again and recommend them.
8. September 2025
I have been juggling ordering from a…
I have been juggling ordering from a shop or online for months, some people said it was risky as you don’t know what you’re going to get. I did my research on Burts, and after receiving several samples, plus they answered all my questions quickly and were very helpful every time I contacted them, I decided I would take the plunge as their prices and quality appeared to be the best out there. I have received my carpets now and I am delighted to say they are top notch quality. The customer service from Phil was exceptional and I can’t praise this.company highly enough and have recommended this company to all my family and friends.
2. September 2025
Delivery is quick and easy
Delivery is quick and easy, great quality whats not to like.
2. September 2025
Antwort von Burts Online Ltd
Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk
A great company to deal with
A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.
22. August 2025
Antwort von Burts Online Ltd
Thank you Helen! Your review is much appreciated.
Very good price on an Abingdon carpet
Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.
27. August 2025
Antwort von Burts Online Ltd
Thank you so much Colin!
Antwort von Burts Online Ltd
Cheers Brian for leaving a positive review!
Antwort von Burts Online Ltd
Thank you so much Michael for taking the time to review us!
Was a bit apprehensive as there was no…
Was a bit apprehensive as there was no way I could lift the carpet in myself. But the delivery driver was great brought it straight to my door .It would be nice if the offered a two man delivery service maybe I just didn't see that option. But overall great experience carpet was lovely speedy delivery and reasonably priced
18. August 2025
Antwort von Burts Online Ltd
Hi Les, thank you for taking the time to leave us a review and offer some insight into the delivery. We do offer 2 man delivery but this is determined by us whether we use the 2 man service or if it would be manageable for a 1 man service. Perhaps we misjudged your order and we apologise for that, but we are super happy to hear the delivery driver was very helpful.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
14. August 2025
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
20. August 2025
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
19. August 2025
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
13. August 2025
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