Very pleased with the carpet I ordered from Burts. Super customer service and such speedy delivery. I will definitely be using them again in the future, to order more carpet to have webbed for a rug... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Mehr ansehen
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Mehr ansehen
Most competitive price for a premium Scottish Carpet Good clear communication Product as ordered arrived within 48hours Very friendly delivery staff
Unternehmensdetails
- Teppichgeschäft
- auch in
- Fachhandel für Bodenbeläge
- Heimwerkermarkt
- Linoleumfachgeschäft
- Teppich-Großhändler
Vom Unternehmen geschrieben
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Vom Unternehmen geschrieben
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktinformationen
Union Street, TS1 5PW, Middlesbrough, Vereinigtes Königreich
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Hervorragend
1466 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A fantastic choice at unbeatable prices
A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within a couple of days of ordering. In spite of restricted space to move around, the delivery team, which Burts Online used (DX Freight), were really helpful and patient, and managed to manoeuvre the carpet roll into my small house. The carpet is of excellent quality. All in all, a very positive experience - thank you. 😀
9. Juni 2026
Good product, good delivery and well packaged
Delivery was as stated and the package was very securely put together. Delivery cost was rather expensive.
3. Juni 2026
Superb.
Superb.
Ordered overnight on 9 June, by Friday 12 June it had arrived. Extremely well packaged. Very good communication.
10. Juni 2026
When got it did not bring to my door…
When got it did not bring to my door just the stair
26. Mai 2026
Antwort von Burts Online Ltd
Sorry to disappoint you regarding the delivery, this is done via a third-party courier. They deliver kerbside only, which is written clearly in our terms and conditions, which you agreed to before purchasing.
The service by Burts was swift for but delivery service poor…
The service by Burts was swift for a good price. But at 9.30am I received a text to say that DX would deliver that day before 6.00pm. I was already at work. I expected the driver to call and I could be home in moments. But I received no call and arrived to find the carpet thrown on the drive. It was well wrapped but I could not move it on my own and a storm cloud was overhead. My husband came home to help me get the carpet inside and returned to work. Burts don't use DX, their delivery manner was extremely poor.
1. Juni 2026
Great fast service and helpful.product…
Great fast service and helpful.product great aswell.thank you.
20. Mai 2026
value carpet
Good quality carpet for price and quick delivery,well protected for transit.
20. Mai 2026
Came in great time and is good quality
14. Mai 2026
Very impressive service
The order is yet to be delivered and very impressed with Burts so far. Very competitive on price and the customer service has been excellent. Even though ordered online, receiving phone calls to update is a very welcome more personal touch.
12. Mai 2026
From contacting Burts through one of…
From contacting Burts through one of their agents and to making the online purchase was excellent.
The carpet was excellent quality as it was described especially designed for the living room.
The only slight downside was DX delivery which came the day after it said it was due and they text to say it was being delivered on the day it came but it just arrive without a time slot.
6. Mai 2026
An easy online ordering service made…
An easy online ordering service made the job pain free - delivery was quick
Carpet now in and looks great
7. Mai 2026
Very Helpful
Ordered carpet and they were very helpful and got carpet very quickly at a great price
Would use this company again
6. Mai 2026
Good Service
All gone smoothly so far. Ordered, goods in quickly and delay on my side, they agreed to keep carpet till required. Good communication via e mail and on phone.
27. April 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.