I placed an order in March, chased this up numerous times via email, including after my reply on my previous review I left (see below), and still no response or items bought received. This is extremel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... Mehr ansehen
Unternehmen hat geantwortet
Unfortunately this company is a scam. I placed my order, money taken and no items sent. It's been weeks now. I contacted the company straight alway about the missing order. No reply, no acknowle... Mehr ansehen
Had seen these mentioned on a guinea pig rescue site. Having battled with metal bits of wire, which squeeze water out for a number of years thought what a great idea. Yes it initially seems a bit ex... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
Kontaktinformationen
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, Vereinigtes Königreich
- 07709742646
- info@buttercuppetproducts.co.uk
- buttercuppetproducts.co.uk
3,4
Akzeptabel
234 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great company/service and fab products
Would highly recommend this company and products
I ordered the bottle holder and paid express delivery as required it urgently. Unfortunately the item got lost and wasn't delivered. I contacted the company who responded very quickly and sent out a replacement. They also refunded the express p&p amount. I was very pleased with the support and customer service and the product is excellent. Only just found it and I wish I had this product years ago for my bunnies.
Excellent thankyou x
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Buttercup Pet Products
Alice you’re amazing, thank you! So glad we could get things sorted for you quickly and that you’re loving the product now it’s in your hands. Wish we’d crossed paths sooner too! Big love from all of us 💛
.
Antwort von Buttercup Pet Products
Christine you’ve said it perfectly! Means the world that you keep coming back to us – thank you so much for the continued support 💛
Antwort von Buttercup Pet Products
Mouse you’re a legend, thank you! Love that you’re enjoying the brightness and buzzing to hear more will be joining the gang soon. Big love from us all 💛
Excellent customer service came way on…
Excellent customer service came way on time, best thing I have ever bought for my piggies after seeing them on masons caries, wish I had seen them before.
2. April 2025
Antwort von Buttercup Pet Products
P Reid you absolute star, thank you! Love that the piggies are loving their new gear and massive thanks to Masons Cavies for the shoutout. We’re buzzing you found us – better late than never! 💛
Great bottle Holders
These bottle holders are great and so much more convenient than messing with bits of wire etc. Just refill and put back -so easy.
Great product
27. März 2025
Amazing product
Amazing product!
Lasts for years. Quality is amazing. A game changer for any enclosure
29. März 2025
Love the water bottle holders!
5. März 2025
Bottle holder is great
Bottle holder is great; so easy to remove and replace bottle now.
Just a shame Evri let things down; delivery was very slow and one holder broken in transit. Buttercups customer service was amazing though 😁
3. März 2025
These bottle holders r amazing and so…
These bottle holders r amazing and so much better
3. März 2025
I wasn't sent the right thing
I wasn't sent the right thing , I ordered a bottle holder
3. März 2025
Antwort von Buttercup Pet Products
Hey Karen, Many thanks for taking the time to write a review. We have looked into this and we can confirm you did not order a water bottle holder, but the mounting kit for one. The mounting kit clearly states that this is not a full bottle holder. We can also confirm you have never contacted us for assistance with this which is why this feedback comes as a shock to us! Please get in touch at hello@buttercuppetprocuts.co.uk and we can get this sorted for you ASAP! Many thanks, Jordan, Buttercup Pet Products
Ingenious idea for water bottles
I bought one of the water bottle holders after an instagram post on masonscavies. It makes water changes so much easier, no struggling with fiddly wires and constantly adjusting the bottles. The Guinea pigs love it and drink a lot more so much so I've recently bought another.
Thank you for the ingenious idea.
3. Februar 2025
Bewertung ohne vorherige Einladung
Guinea pig water bottle holder is great…
Guinea pig water bottle holder is great . Easy to fit to cage and gives piggies easier access to the water nozzle, good quality manufacture of product as well . Very happy
12. Februar 2025
Bewertung ohne vorherige Einladung
Water bottle holder is amazing quality…
Water bottle holder is amazing quality and easy to use and they have a lovely colour range and delivery was quick would definatly use these again thankyou 😊
4. Februar 2025
Bottle holder
Easy to order. Had seen these water bottle holders being used on a guinea pig page. They raved about them. Not disappointed. No leaky water bottles.
4. Februar 2025
Excellent product and Customer Service..
I ordered two bottle holders for my son’s Guinea pigs.. one 320 ml and one 600ml. The holders arrived but unfortunately two 320ml had been dispatched. I emailed Buttercup and quickly received a reply assuring me the matter would be resolved ASAP. True to their word another bottle .. the correct size ..was dispatched. Not only are their products excellent but I experienced excellent customer service too. Yes an error had been made but was quickly put right. Thank you Jordan for your efficient customer service. My son and the piggies are very happy.
3. Februar 2025
Bewertung ohne vorherige Einladung
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