Recently won a holiday to Benidorm at Buzz bingo in Cricklewood London. The group travel was organised by Red Blaze. The whole group had a wonderful time and this review is to thank Buzz bingo and R... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Buzz Wolverhampton. I like the newish part where you can talk during the bingo. What I don’t like is, the starter pages are now linked with other clubs instead of in-house, also people hanging around... Mehr ansehen
Unternehmen hat geantwortet
I've always found it to be very pleasant, the evenings I've had at Buzz Bingo Metro Centre. Ofcourse I have been in the best company of a couple of friends I used to work with. I find the food nice an... Mehr ansehen
Unternehmen hat geantwortet
Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a W... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Kontaktinformationen
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Vereinigtes Königreich
- buzzbingo.com
Das sollten Sie wissen
3,9
Gut
2946 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dont ever want to return beautiful night out end on machines plowed money into them nothin not for me nope.
Never known a bigger con than these lot i dont know how you justify yourselves
The regulars dont matter
I went last night monday
Had managers special nothing
N when i seen people cashing out it was no regulars if u want them to retutrn give them an incentive bingo used to be for reeal play not fixed for newbies uve reakky gone n spoilt it for me.
If you built 10 hi class buzz bingo clubs id drive around all of them to where a regular is tajen care of
The treats while on the slots are a disgrace to
Whats hapoened to you do you have no care fir people reak people regulars who are all saying im done.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi Jacinta,
I hope you're well. Thank you for taking the time to leave us a review.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Antwort von Buzz Bingo
Hi Paul,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Nothing much to say because everything…
Nothing much to say because everything is spot on and fun and exciting so good to play at buzz
6. September 2026
Antwort von Buzz Bingo
Hi there,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time with us, that is all we could hope for!
Thank you again for your review and have a great day, best of luck for the future.
Kind Regards,
Tia
Customer Reviews Team
How it works
Because you don't the bonuses it states at the start gives you a five pound that you can only do in the club's not on the app so not a great experience
5. September 2026
Antwort von Buzz Bingo
Hi there,
Thank you for taking the time to leave us a review.
I am sorry to hear our promotions were also not as you were anticipating, we are always updating our promos page in attempt to provide the most exciting promotions for our players. This includes a variety of both club and online offers.
We will certainly take your comments into consideration.
Kind Regards,
Tia
Customer Reviews Team
Spend hundreds
Spend hundreds, win only a few quid back on free spins, all sites are a fix I don't think they even get vetted now
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi there Cazz,
I am sorry to hear that you are unhappy with the outcome of your games.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Games are 100 % rigged
Games are 100 % rigged
Over £600 over the last few days i deposited and won back around £40
Games only pay pennies
Keep well away from these cheating scum
Site needs reporting
Robbing W⚓️s
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi there Mark,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Their slots in the foyer are atrociously bad !!!! You won't win a penny here !!!
Slots in these venues are GARBAGE !!! Whatever you deposit it'll just eat it and you'll lose all day long !!! Played about 6 times and gave up after that because it's actually pointless, it's not a fair gamble, your just handing them money over without a fair crack at winning any back !!!! Fraudulent !!!! Will never go here again the place is a scam house 100% !!!!
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi there Charlie,
I am sorry to hear that you are unhappy with the outcome of your games.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Game broke down on the national game
Game broke down on the national game, people pressing claim constantly as false calls. People talking
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi Jon,
Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you experienced during the national game. We understand how frustrating it can be when technical problems disrupt your experience.
Please know that we are looking into this matter to prevent similar occurrences in the future. Your input is valuable to us, and we appreciate your patience and understanding.
We hope to see you again soon for a smoother and more enjoyable experience.
Best regards,
Mark
Customer Review Team
Love a good game of bingo either at…
Love a good game of bingo either at home or at the buzz bingo great sociable and enjoyable place
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi there,
Thank you for your lovely review!
We’re so pleased to hear you enjoy playing bingo with us and find Buzz Bingo such a sociable and enjoyable place. We love creating a fun atmosphere where everyone can have a great time.
We look forward to seeing you again soon!
Kind Regards,
Tia
Customer Reviews Team
Friendly staff and good food
Most of the Staff are friendly and chatty, food is always freshly cooked.
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi Leila,
Thank you so much for your lovely feedback!
We’re delighted to hear that you enjoy our freshly cooked food and that our staff make you feel welcome.
We really appreciate your support and look forward to seeing you again soon!
Kind Regards,
Tia
Customer Reviews Team
Lovely staff at Grimsby
Lovely staff at Grimsby, great offers, hotdog and chips are very good too 🤣 BINGO!!!
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi Darren,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Grimsby club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Great Staff
The staff were extremely welcoming and helpful.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi Janet,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Great fun food not so good
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi there Anne,
Thank you for your review!
We’re glad you had great fun, although we’re sorry to hear the food didn’t meet your expectations. We really appreciate your feedback and hope to have the opportunity to welcome you back and provide a better dining experience next time.
Kind Regards,
Tia
Customer Reviews Team
Antwort von Buzz Bingo
Hi there Paul,
Thank you for taking the time to leave us a review.
I am sorry to hear that you are unhappy with the outcome of your games.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Antwort von Buzz Bingo
Good Morning,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
No chance of winning spent over £200…
No chance of winning spent over £200 and wasn't able to claim my buzz bonuses
31. August 2026
Antwort von Buzz Bingo
Hi Donna,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially lose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Olivia
Customer Reviews Team
Disappointment
When I go to bingo fishponds it’s really the highlight of my week, however just lately we feel uncomfortable with management, questioning affordability from us because we have made a complaint with a full house which was missed by the caller. The caller I’m sure is a lovely person but his calling quality’s are in question he speaks far to quickly and his actions are also dismissive, let face it the caller knows there is going to be a claim it’s all computerised. We love going to bingo enjoying time with each other and friends we have made, the managment need to recognise good customer relations
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hello Mrs Howick,
Thank you for taking the time to share your feedback with us. We're delighted to hear that visiting Buzz Bingo Fishponds is a highlight of your week and that you enjoy spending time with friends there.
However, we're sorry to learn about your recent experience with our management and the caller. We take your concerns seriously and are committed to ensuring a comfortable and enjoyable environment for all our guests.
Your feedback regarding the caller's pace and the management's response to your complaint is valuable, and we will address these issues to improve our service. We appreciate your loyalty and hope to make your future visits more enjoyable. Please feel free to reach out if you have any more thoughts or suggestions.
Best regards,
Mark
Customer Review Team
Just such a welcoming place
Just such a welcoming place. Friendly staff. Fun atmosphere. All you need
22. August 2026
Antwort von Buzz Bingo
Hi Catherine,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I dont like online buzz bingo so much
I dont like online buzz bingo so much . i play for fun so its not fun when the slots are dead and you lose in less that 15 minutes all your money although i play only 0.1 bets . The promotions are very bad , always you win 1 or 2 spins max . Not good for slots . Same for buzz casino . There are too many choices of online casinos so its not worth being a loyal customer there . 2 stars because there are a few worse sites. Ive only played bingo from free tickets mostly so i have no opinion for the bingo. Thank you
26. August 2026
Antwort von Buzz Bingo
Hi there Eirini,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Says withdraws are processed in 1 hour…
Says withdraws are processed in 1 hour this is a lie I’ve been waiting since last night still not processed very disappointed
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Buzz Bingo
Hi there Aaron
I hope you’re well.
I am sorry to hear of any issues receiving your withdrawal. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.