BWSS Fit Bewertungen 

475
•
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Company does not ship on time. Ordered adjustable dumbbells with stated shipment time of 2-4 weeks. After 6 weeks no shipment and no communication. Had to file dispute with credit card company.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I purchased the 90lb dumbbell set and though I know the pandemic has made shipping and ordering slower than usual, we got the weights so much quicker than expected! We have now been using these we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I purchased 95lb. adjustable dumbbells and I can’t believe how much better these are than traditional dumbbells. They really pay for themselves! BWSS is a great company who communicated shipping d... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I received the adjustable dumbbells several months ago and have used it regularly. I had an issue with one of the dumbbells where the plastic piece that holds the weight broke off. This happened twice... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Sport- und Fitnessgeräte

Vom Unternehmen geschrieben

BWSS stands for Big Workout Small Space. We deliver affordable compact workout equipment for any space. Browse our own selection of exclusive products as well as a highly curated selection of essential home workout equipment from other suppliers.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

475 Bewertungen

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3,3

Alle Bewertungen

(475)

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Bewertet mit 1 von 5 Sternen

I ordered from them a month ago

I ordered from them a month ago. I understand COVID shipping delay however I am now worried this may be a scam site because when I logged into my account, I can't find anything about my order which I paid for in full the same day I ordered. Today their site shows my item is not in stock.

6. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

6 weeks and still nothing

I ordered my equipment 6 weeks ago and despite me continuously checking in to see if I was sent a tracking number, I’ve gotten nothing but “due to covid your order is delayed” and they don’t seem to care that they have completely wasted 6 weeks of my time and have no intention of sending me any equipment.

6. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Your dumbbells are less than 6 months…

Your dumbbells are less than 6 months old. Hit the floor and the plastic locking rings shattered. Junk. I want my money back or a replacement. Happy to send pictures of their shoddy workmanship if you like.

1. Februar 2021
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Joseph I'm sorry to hear you're having issues with your dumbbells. All parts are covered under our 90 day warranty and any damage beyond that we can easily provide replacement parts. Just make sure to reach out to support@bwssfit.com with photos/video of the damage.

Bewertet mit 1 von 5 Sternen

Incredibly frustrating

Incredibly frustrating. I have waited four months for the dumbbells to arrive. One excuse after another and nothing. Sure I got emails telling me two more weeks... every two weeks. But after months I didn’t get them so I canceled my order. Ten days after that I have not gotten my money back and Kira is telling me it’s my problem. This is the worst run company I have ever done business with and I would not recommend them to anyone.

22. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Thom I'm really sorry you had such a disappointing experience. Unfortunately we are working through a large list of orders from overwhelming demand and the logistics companies like FEDEX and UPS are still having capacity issues from the coronavirus. Our current delivery estimates are between 4- 8 weeks depending on the product however there have been some sporadic delays.

Bewertet mit 5 von 5 Sternen

Easy to hold...My Adjustable dumbbells…

Easy to hold...My Adjustable dumbbells are great...The package arrived a bit damaged from shipping but the dumbbells held up well.

22. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Donald ! Glad you're enjoying them. Make sure to send us photos of any damage!

Bewertet mit 5 von 5 Sternen

Love my equipment

Love my equipment. It's definitely worth the wait and the customer support is great. They constantly update you along the way so you know whats going on with your order.

21. Jänner 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not good

Well, it took 3 months to receive (was told 4-6 weeks upfront). The locking mechanism on one of the dumbbells is not smooth, and it takes effort to slide it to differen't weight settings. It also only took a couple weeks for one of the discs to come loose while I was working out. I got hit in the toe by that disc and am lucky it's not broken (I hope, just extremely purple). Do yourself a favor and buy some regular weights.

21. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Tim I'm very sorry to hear about your dumbbell. It is very possible the dumbbell was damaged during transit or use which would make it a risk to use. Please reach out to support@bwssfit.com to get your dumbbell inspected and potentially replaced.

Bewertet mit 5 von 5 Sternen

Great variety of products

Great variety of products. Really like the adjustable dumbbells! Was looking to buy multiple pairs of traditional dumbbells at different weight levels but then came across BWSS. It's one pair with a dial to adjust the weight and it really saved me a lot of space and money!

21. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Love it!

Bewertet mit 5 von 5 Sternen

Best dumbbell set ever!

Best dumbbell set ever!! Great product made well. Makes my home gym perfect. BWSS stands behind their product, great customer service and shipped on time. Very happy.

21. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Glad we could help Steven!

Bewertet mit 5 von 5 Sternen

Thanks BWSS!

I came across BWSS a few months ago and ended up placing an order, which came right in time for Christmas. Hands down the best Christmas gift I could have asked for. The first step to my home gym is complete. Thanks BWSS!

21. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Buff Santa!! YAS!

Bewertet mit 1 von 5 Sternen

Poor Quality - Don't Buy BWSS Adjustable Dumbbell Mini Set

Purchased the BWSS Adjustable Dumbbell Mini Set, 25lbs adjustable and was very disappointed in the quality of the dumbbells'. There is a very thin plastic sheath that moves back and forth to select the weights. This could and likely will break through normal use or at the slightest bump, which will make the dumbbell worthless. Further the weight selection lever can move even when outside of the weight holders, so if you bump that or have kids that could bump it, you'll likely drop a plate off the dumbbell.

Contacted the company about my concerns, they said I would need to pay for return shipping and have them delivered to them within 14 days. Considering they tool 3 months to deliver to me, I'd say avoid them all together.

We do have the Bow Flex adjustable 52.5 lbs dumbells and they are fantastic. We'll be buying another set of those or a standalone set.

19. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Chad I'm sorry these didn't live up to your standards. We offer varying degrees of products ,price points and weights. The pro dumbbell may have been a better fit from the sounds of it. Sorry BWSS wasn't your go to.

Bewertet mit 1 von 5 Sternen

poor quality

Bought adjustable dumbbells and within a few months one set was jammed and became unusable. I emailed them, and got one response asking for a video of the issue. After that I havent heard back from them and have emailed many times. Expensive piece of crap, and they havent shown any initiative to fix the issue

18. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Euan , are the emails getting kicked back by any chance? Can you try emailing us again today? We certainly are here to help.

Bewertet mit 5 von 5 Sternen

BWSS had the best price on the items I…

BWSS had the best price on the items I ordered. Given the shipping difficulties due to Covid-19, and vaccine distribution, I knew the timeliness of delivery would be delayed. BWSS always kept me updated on status of my items, so I didn’t have to initiate any contacts with them. Their updates were much appreciated. I didn’t feel like I was ignored like I experienced with other companies.

18. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

That's our motto.

Bewertet mit 5 von 5 Sternen

Quality Customer Service

One of the adjustable dumbbells I purchased broke and I reached out to customer care for assistance. I purchased a replacement set not expecting to get a response. To my surprise I received a response within a day. After communicating my issue they offered to replace the dumbbell at no charge and cancel the replacement dumbbells I had ordered. The team went above and beyond in helping to remediate my issue. The customer service, quality of product and the reasonable prices makes BWSS a place you must visit for your home fitness product needs!

15. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Daniel I'm glad we could help out!

Bewertet mit 5 von 5 Sternen

Great service recovery

Great service recovery. My first set of dumbells arrived chipped. It was clearly the fault of UPS as the boxes were beat-up upon arrival. I sent pics to BWSS and without argument, they sent me a new pair and I love them. Essential to any home gym for serious fitness.

13. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Andrew 'we are here if you need us.

Bewertet mit 1 von 5 Sternen

Garbage quality and manufacturing

Garbage quality and manufacturing. Bought the 90lb weights and the rack and regret spending the money. Only purchased bc I couldn't find it in stores due to covid. Will probably donate to a youth center or something once I can find the real bowflex product which is clearly what this was stolen from. Plus delivery took 4-5 months. What's the point?

9. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Sam, I'm sorry to hear that you're unhappy with the your weights. We are always looking to improve and would love to get your feedback and hear what exactly is wrong with your product. I have asked someone from management to send you an email to coordinate.

Bewertet mit 1 von 5 Sternen

BUYER BEWARE - SCAM

BUYER BEWARE! This is a scam company. 8 weeks and no sign of our order. I paid the price gouging amount for an item that was said to be “in stock” and now nothing but delays. Literally 2 months and there still isn’t even a tracking number. It’s always “next week”. It seems like they sell items the don’t actually have for 4x the value to suckers like me and then try to source it from somewhere in the world... maybe that works sometimes but not for me. I bought the 90lb adjustable weights.

9. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Wendy I'm sorry you had a bad experience. We pride ourselves on having the most competitive prices on the market but I'm sorry our service didn't meet your expectations. Please reach out to support if there's anything else we can help with.

Bewertet mit 2 von 5 Sternen

I have been using their kettlebell for…

I have been using their kettlebell for about a few months and to be quite honest it's pretty terrible but better than nothing. There are six 5 pound plates which would make the total 30 not 40 lbs like I ordered. I'm assuming the base is about 10lbs to make up the difference, but there was no information about this included, on the website, or via customer service.

Putting the plates on and off is not easy. It's very clunky and I often struggle to open up the lock. Third, when I do any movement with anything less than 40 lbs, the plates seem like they are about to fling off even though they are supposedly locked. Based on the quality of this, I don't trust that they will stay in place, which makes for a nervy workout.

And last, but most importantly, I can't do any normal workout moves like bicep curls or push presses because the plastic base cuts into my arms. I finish my workout with cuts and bruises because I was just trying to do a press with your kettlebell and the base is cutting into me. It makes it impossible to use this to workout, and I am extremely disappointed.

I outlined these same concerns to customer service and they were no help.

8. Jänner 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Worth the Wait

Though it took longer than expected to receive my weights, they were well worth the wait. These weights are adjustment and not bulky so regardless of the weight you are using, they mimic dumbbells I use in the gym. Customer service was also excellent along the way to update me on shipping delays and were my weights were. I’m very pleased with this purchase.

6. Jänner 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Buyer Beware

Buyer Beware - my dumbbells broke within 3 months of receiving and the company won’t stand behind their product. Save your money and buy from a reputable company. Btw - this is my second time posting because the company deleted my prior post. They delete bad reviews off of their page.

5. Jänner 2021
Bewertung ohne vorherige Einladung
BWSS Fit-Logo

Antwort von BWSS Fit

Hey Lauren , I'm so sorry to hear about your set. I located your email and it looks like you never responded to our customer service team regarding what exactly is wrong with your set. I have asked someone from management to reach out to you to help out.

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