Seems to be a common theme, ordered my blankets 22 days ago and nothing, no comms, no help, story keeps on changing, then it's logistics company, then it's backlog but no deliver, be careful. Updat... Mehr ansehen
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Das sagen Bewerter
Do Not Use! Placed order on 28th Nov, received a confirmation email with no order number. Chased up few times and eventually cancelled it as no reply. They replied to say they couldn’t find my order... Mehr ansehen
Unternehmen hat geantwortet
Ordered a blanket on 11th November, still waiting on 17th December. Fobbed off with various emails about delays and even regarding my request for a refund, and now radio silence. Also blocked on Faceb... Mehr ansehen
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Ever since I’ve had my calming blanket I actually look forward to going to bed instead of dreading it. I no longer toss and turn unable to get to sleep. I sleep soundly and wake up feeling refreshed.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Calming Blankets are premium weighted blankets designed to calm your mind and help you sleep. Our weighted blanket is designed to help relieve the symptoms of insomnia, anxiety, stress, and various sensory disorders.
Kontaktinformationen
Vereinigtes Königreich
- calmingblankets.com.au
1,7
Ungenügend
473 Bewertungen
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Das haben sich andere Leute angesehen
I ordered the blanket
I ordered the blanket, and received it in 3 days
it's much more beautiful than I imagined
I put it on me, whenever I lay down, and honestly, I feel calmer straight away
it has a wide weave, and so, living in a hot climate, never feels hot, as the ceiling fan comes right through, keeping me cool
I just love it!!! my Christmas gift to myself 😉
14. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Anne,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your Weighted Blanket is.
Thank you for supporting us!
Take care,
Steph x
hand woven weighted blanket
I purchased a hand woven weighted blanket in December 2022. It arrived promptly and ever since has been my best friend at night. It has given me, as the promotional material promised, wonderfully deep sound sleep. I love it.
5. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Nita,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing!
We are grateful for your support of our brand.
Take care,
Steph
Calming blanket - definitely worked for me!
I bought a calming blanket (6.8kg) back in August 2021 after my friend wouldn't stop raving about hers. I have been a poor sleeper for most of my life so I was skeptical if the blanket would actually help. But to my surprise and relief after the first week of having it I definitely went to sleep faster and felt I was getting a more deep sleep! If I did wake in the night I went back to sleep much more quickly. I noticed my stress levels day to day also improved, like the edge was taken off any stress and felt more relaxed. I don't know how it works but I now call it my "magic blanket" and don't think I could ever sleep without it now.
18. August 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Louise,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope you continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
A great success
The woven blanket was just as described and arrived promptly. It was a present for my adult daughter who suffers from PTSD and ADHD. She immediately wrapped it around her and promptly fell asleep on our sofa whilst our Christmas party carried on. She has had it 3 days and loves it. Early days but very promising.
26. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Mimi
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope you continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
The weighted blanket is amazing
The weighted blanket is amazing! Super comfy and put my anxiety at ease immediately. The standard queen/king cover fits great BUT the queen/king bamboo cover is way way to small. The blanket has to bunch up inside it as its too big for the cover and doesn't even fit all the way across the bed, so not usable with that cover. I've tied the blanket to the cover and have attached correctly, the bamboo cover is just way to small for the blanket. Which I guess means, I'll only use the blanket in the cooler months of the year.
15. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Angela,
Thank you for your support :)
I'm very sorry to hear that you are having trouble with your blanket.
The inner weighted part of the blanket should be attached to the outer cover via the inner loops and ties.
These ties ensure that the beads stay evenly distributed and the weight does not bunch to one side of the blanket.
If some bunching is occurring, you can unzip the blanket and untie these ties, shake the blanket out flat to re-distribute the beads evenly, then re-tie the ties tightly.
I have attached a how-to video below for your reference:
https://www.calmingblankets.com.au/pages/how-to-change-the-cover-on-your-calming-blankets
I am hopeful this should solve your issue!
Please let me know how you go.
Almost perfect
I love this company and their products. Sitting under this blanket after a big day is amazing. My kids often join me after school as we all unwind. My only issue is the fact the inner blanket doesn’t seem to sit very well within the cover. Despite it being tied in at the corners it still moves about in the cover so when I go to pull the blanket up, the cover comes but the actual blanket doesn’t. It’s a bit awkward to get settled under but once you are it’s heaven!
30. November 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Megan,
Thank you for sharing!
I'm very sorry to hear that you are having trouble with your blanket.
The inner weighted part of the blanket should be attached to the outer cover via the inner loops and ties.
These ties ensure that the beads stay evenly distributed and the weight does not bunch to one side of the blanket.
If some bunching is occurring, you can unzip the blanket and untie these ties, shake the blanket out flat to re-distribute the beads evenly, then re-tie the ties tightly.
I have attached a how-to video below for your reference:
https://www.calmingblankets.com.au/pages/how-to-change-the-cover-on-your-calming-blankets
I am hopeful this should solve your issue!
Please let me know how you go.
I love my new bamboo weighted blanket…
I love my new bamboo weighted blanket and bamboo cover! It's so silky and smooth. I'm a hot sleeper but with this, I stay at a comfortable temperature all night. I have ADHD and I find the whole sensory experience of this blanket very soothing. The weight plus the buttery, cool fabric leave me in sensory heaven. I have previously had a weighted blanket from a well known competitor however this new Calming Blanket is far superior in comparison, and I will definitely recommend it.
4. November 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Alison,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your Bamboo Weighted Blanket is.
Thank you for supporting us!
Take care,
Steph x
6.8 kg Ocean Blue blanket…
I have only used my blanket a few times and I can sleep well under it. My product is a 6.8kg Ocean Blue blanket.
10. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Ian,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope you continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
I still haven’t received the blanket
I still haven’t received the blanket. 2 other items from my order arrived but not the blanket.
29. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Terrie,
Steph here, Customer Service Supervisor :)
I am so sorry to hear all your products did not arrive together and that you are still waiting to receive some of your order.
As I was unable to find any previous communication with yourself, I've reached out to you via my personal email.
I have also reached out to Australia Post to understand why your items have not been delivered.
I look forward to hearing from you and having this issue resolved.
Take care,
Steph
Our order was delivered to the wrong…
Our order was delivered to the wrong address . No response from the company despite photographic evidence . Poor customer service
13. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hello,
I'm sorry to hear you were frustrated with your delivery.
I can see that one of our lovely customer service agents replied to you initial email and has since been in contact with yourself and the courier to try and understand what happened with your order.
I do hope you can understand that once a parcel is in the hands of Evri- a third party company to us - we have limited control over the delivery times, processes, and any possible wrong deliveries. However, we try our absolutely best to try and track down your parcel, which can take a little time.
I've reached out to you in regards to your order again via my personal email, so if you could please review my response at your earliest convenience I'd really love to leave you with a resolution you are satisfied with :)
Take care,
Steph
All's well that ends well
I waited over a month from the date I was meant to receive my blanket and did not receive it. However when I got in touch with the company they were extremely helpful and I had my blanket within a week.
11. August 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Adam,
I am so sorry to hear that your order has been delayed.
I have just looked into the tracking of your order and can see that your order was delivered on the 8th of September. I am so sorry if this is not the case.
I have now just reached out via email to ensure we can have this solved as quickly as possible.
Look forward to hearing from you!
Steph :)
I love my hand woven weighted blanket
I love my hand woven weighted blanket! It's the best! It does all it claims & more in my opinion! I would highly recommend to anyone wanting a weighted blanket! There's no annoying noise when it moves like the ones with beads inside, & it looks fabulous! Service was quick & friendly! Also purchased Kevin the Koala, & it has been amazing for my 4 y/o Nephew, he is so much calmer & actually sits down & holds him rather than constantly running around never stopping. It helps him relax & be calm & still, it's wonderful for calming down before bed.
19. August 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Pitbull,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing!
We are grateful for your support of our brand.
Take care,
Steph
Love this blanket so much
Love this blanket so much! I don’t know how they do it but the weight is perfect (and it has no beads) it’s so relaxing immediately. I wish I’d bought 2 - so we don’t have to share 🤣
12. August 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Kaz,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing!
We are grateful for your support of our brand.
Take care,
Steph
Best Buy this year
Ordering and delivery was spot on. The blanket is the best thing I’ve ever done for myself, can’t believe it does everything they say and more. Only now my daughter wants one too 🤣
9. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Philippa,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your Weighted Blanket is.
Thank you for supporting us!
Take care,
Steph x
I'm having difficulty with my new…
I'm having difficulty with my new weighted blanket from you. While I can see it's well made and very soft, I'm endlessly frustrated that the beads inside move around and gather to one side. I spend most of the night wrestling with it to get it in the right place rather than feeling calm. For the price I expected more to have been done about this issue, like more stitching inside to keep the beads on sections rather than all movable within the blanket.
I'm pretty disappointed and irritated by this.
9. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Emilee,
I am so sorry to hear you are having some trouble with your Weighted Blanket and the weights moving around.
I know this has likely been quite frustrating for you.
We would love to be able to assist you further with this.
One of our lovely customer service agents has just reached out to you via email with some helpful tips - please check your inbox at your earliest convenience :)
We want to make sure you are absolutely loving your Weighted Blanket!
Thank you,
Steph
So good I love it
So good I love it. Sleeping so well with it on our bed. Love how it feels ❤️❤️❤️
1. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Anne,
Aw, this brings a big smile to our faces :)
We are so pleased to hear how well-loved your Weighted Blanket is - they are perfect for keeping you warm, cosy and calm!
Thank you for supporting us!
Take care,
Steph x
Best investment!
I was lucky to purchase a calming blanket during a flash sale! After contemplating for a long time and tossing up on the purchase, I can safely say this was such a valuable purchase! I have had the best sleep from the first night! It is truly calming and comforting. I suggest getting an extra cover for when the nights start to get warmer.
The only struggle is replacing covers as there’s multiple ties to connect to the blanket so it doesn’t move.
Absolutely love the blanket!
12. August 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Stephanie,
Aw, we are absolutely thrilled to hear this :)
Thank you so much for sharing, and we hope you continue to have the best sleeps!
We are grateful for your support of our brand.
Take care,
Steph
Highly recommend Kevin the Koala and…
Highly recommend Kevin the Koala and Calming Blankets to our participants seeking calm with unconditional support. The outcomes have been outstanding. Thank you once again for these wonderful products
All Ability Yoga - Registered NDIS Providers
8. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Julie,
Thank you so much for your wonderful review!
We genuinely care about our customers and absolutely love to hear the positive impact our products have on their lives.
It is incredible to hear how much your Kevin has helped your clients :)
Take care,
Steph
Had a misunderstanding
Had a misunderstanding and the company corrected it straight away thank you for your service
7. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Kathy,
Steph, customer service supervisor :)
I am so sorry that we have caused any confusion, it seems one of our customer service agents misinterpreted your proof of return as a question asking about the delivery of your order.
I can ensure you that you have not been charged for a second order.
I have sent you an email with a little more information surrounding this situation and have processed your refund for your original order.
Take care,
Steph
This blanket has definitely helped with…
This blanket has definitely helped with my sleep as it reduces my anxiety before bed. The only qualm I have with the blanket is that I feel the beads migrate to one end so the blanket ends up feeling awkward on me and its hard to move it back to an even amount throughout the blanket.
6. September 2022
Bewertung ohne vorherige Einladung
Antwort von Calming Blankets
Hi Char,
Steph here, customer service supervisor :)
I'm very sorry to hear that you are having trouble with your blanket.
The inner weighted part of the blanket should be attached to the outer cover via the inner loops and ties.
These ties ensure that the beads stay evenly distributed and the weight does not bunch to one side of the blanket.
If some bunching is occurring, you can unzip the blanket and untie these ties, shake the blanket out flat to re-distribute the beads evenly, then re-tie the ties tightly.
I have attached a how-to video below for your reference:
https://www.calmingblankets.com.au/pages/how-to-change-the-cover-on-your-calming-blankets
I am hopeful this should solve your issue!
Please let me know how you go, and if you have any further questions please do not hesitate to contact me at steph@calmingblankets.com.au
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