Camboticket.com Bewertungen 

I have been using Camboticket for the past 4 years and find the service absolutely great. They are like the Agoda of Cambodia bus travel and more. The support people, when plans change, are right there on the phone or by email and are very quick to respond and help.

The service client is very rapid. If you have a question don’t hesitate to contact us. I recommended this application to book a bus.

Thank you again.

I made a mistake in my booking.. Maral was very quick to respond and very helpful for my needs and to help rectify my problems.
This company was very helpful. So far so good

Le personnel est très compétent et réactif. Nous avons effectués deux voyages avec eux, nous recommandons.

We have been using Camboticket to book all our bus trips in Cambodia. Excellent experience: very useful to see the timetables of the different bus companies, and to receive a quick confirmation with the booking details. We had to change the date of our last trip and got a quick reply from the customer support modifying our ticket. Very good and efficient service. We recommend this website very much.

They took my money but didn’t provide a service. Then offered a credit that doesn’t work on their website - SCAM ! Clearly they expect you to just give up. SCAM !

Very easy to use
Responds very quickly and is very accommodating!

We took the bus from Sihanoukville to Vinh Long Vietnam. We arrived at 1 in the morning when we were supposed to arrive at 4pm. So we had a 7 hour delay. When we got off the bus it was dark and we had no Internet connection so we werent able to call a Taxi and had to walk 45 minutes with our heavy packbags to our homestay.

Very Helpful, safe and clean. They have good service.

I don't like their rewards scam. They promise a cashback to attract customers. This cashback can be used on the app only, it can't be used when booking through website.
However booking through the app doesn't work. When you press review and pay you get redirected to the booking of an additional ticket. There is no possibility to pay.
I have informed them several times. They always advice to try again later , but when I try later, it still does not work.

I booked 2 seats at the end of the minibus because the chairs in front of those seats were red( booked) When I had a look later on it seemed that the seats were still vacant so I wrote an email.
They immedate changed the seats . We got a very fast reaction too.
Wonderfull Company !

Jeg reiste med KimSeng Express fra Kampot til Phnom Penh.
Buss sjåføren hadde mange stygge forbikjøringer(men ikke like ille som mange andre jeg har reist med på strekningen), men verst var det faktum at svært få av setebeltene fungerte. Ikke noen vits med å betale 2 dollar ekstra for forsikring(dekker bare 5000 dollar pr. pers) hvis man blir sendt hjem i likkiste.

Hello all! I made the mistake of booking the wrong day. I messaged them and they helped me to fix my mistake. They we kind, efficient, end ensured my needs were taken care of. I appreciate all of their efforts.

We have used Camboticket numerous times - each time the bus went on time and arrived on schedule or earlier. When I wanted to change pre- booked seats they did this for us no problem

Very easy to use. App and website. All van in Cambodia I did wid them. When I need to change my ticket they answered by mail in 5 min. I was very happy.

Not only do they provide a terrible service but they also lie. See my previous review, where they admitted they had messed up and promised me a $10 refund. Well, no surprise that the promised refund has never turned up. There are plenty of trustworthy taxi services available so do yourselves a favour and avoid this company.

I booked a bus ticket through Camboticket from Siem Reap to Bangkok. The bus ended up arriving in Bangkok FIVE HOURS later than the schedule on Camboticket said it would. There were no significant delays at the border crossing or with traffic, the schedule was just wrong.

When I contacted Camboticket to try to receive some kind of restitution, they claimed first that my bus had experienced the delay because of traffic. There were no traffic jams along the route. They then claimed that there was a delay at the border crossing that caused the bus to be late, which also wasn't true. They then claimed that the bus company had given them false information about the bus schedule, which they apparently felt no need to confirm. This is also probably false because upon recently checking their website, Camboticket is still showing a false timetable for this route.

After multiple emails back and forth, Camboticket refused to take any kind of responsibility for posting such an egregiously false schedule. Do not trust this company! Book your ticket elsewhere!

**EDIT**

As you can see from their response below, Camboticket still blames phantom "delays" for their false schedules and refuses to take any responsibility whatsoever for the false information on their website, past or present. Notice how they don't address the fact that their current schedule for this route still gives the impression that the bus will arrive in Bangkok HOURS before it's physically possible to actually do so.

And to their point - no, I did not accept a $10 coupon to use with their company, with whom I will NEVER be doing business again.

Also to their point, there are other booking companies whose schedules for this route mirror Camboticket's, and they all have negative customer reviews similar to this one complaining about the time it actually takes to get to the destination being grossly different than advertised. However, a quick Google search will show that there are still other companies that have more accurate schedules for this route. But Camboticket isn't interested in doing the due diligence in finding bus companies that have accurate schedules, or double checking the information they get to make sure it's accurate. They're more interested in having more attractive-looking, false timetables so they can lure you in and take your money.

They continue to point to their terms and conditions, which basically amount to "let the buyer beware." So yes, let the buyer beware that they use these terms and conditions as a shield for blindly or knowingly publishing false information on their website, using the incredibly lame excuse that it's not their fault what THEY post on THEIR website, it's other companys' faults for giving them that info (which they apparently don't bother to check), and it's the customer's fault for being dissatisfied with being lied to and receiving this abysmal level of customer service. So yes indeed, let the buyer beware.

I've had several back-and-forth conversations with this company via email and across multiple review platforms. I say the following as a business owner, myself - for these kinds of excuses, refusals to take any responsibility for information they've published on their website, and blaming everyone else for their poor level of service, they should be ashamed. I know I would be if I comported myself like this with my business. Mistakes happen and the ball gets dropped every once in a while, but when that happens with my business, I own up to it and take responsibility for what's gone wrong. And I certainly don't resort to blaming everyone under the sun, including the complaining client, while repeating "It's not my fault!" over and over. That this is Camboticket's reaction should show everyone reading this exactly what kind of business they run, and exactly why any reader should stay far, far away from this pitiful excuse for a company and use another more trustworthy company's service.

I repeat, DO NOT TRUST CAMBOTICKET - BOOK ELSEWHERE!

Really responsive customer service, they replied right away and changed my booking as I wanted in no time.

The worst service ever!!!
We have to go with a ferry at 10:00 am, and then a bus at 12:30 am, but the ferry was 2 hours late, so we couldn’t make it to the bus at the time that it leaves. When we was at the bus station at 1 am, they told us that we have to buy new tickets to get on a bus - but we already have paid for the tickets to the bus, and it wasn’t our fault that the ferry was 2 hours late

But there was nothing to do, we payed for the new tickets, because we was force to get on the bus!

Don’t buy ticket at Camboticket, because if you’re late (they often are) they won’t wait and they won’t never give you the money back

What a bad experience CAMBOTICKET!!!

Excellent customer service. Very responsive, customer friendly and empathetic. Strongly recommend