The dealership where we bought our Malibu campervan from went bust just after we bought the van. Camper uk have taken over resolving warranty issues and they couldn’t have been more helpful. Highly re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We contacted a number of Dealerships looking to purchase a Malibu 640. Fortunately Camper UK had one available which we reserved with Carl. Carl guided us expertly through the part exchange and buying... Mehr ansehen
Unternehmen hat geantwortet
Camper UK replaced the glow plugs following a Fiat recall and completed a software update. George met me and went through the work plan. He was extremely pleasant and easy to deal with. Simon carried... Mehr ansehen
Unternehmen hat geantwortet
From the initial phone call Camper UK were helpful and friendly. This was our first service, MOT and habitation service on our motorhome. We were kept informed of the progress as the work was complet... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A family run business based in Lincoln, Camper UK prides itself on being the complete motorhome company. Whether you are looking to purchase a new or used motorhome, repair or service your existing motorhome or are looking for parts and accessories, we can provide it all at Camper UK. We also have a dedicated fleet of hire motorhomes and our own leisure park for those looking to get away for a well-deserved break.
Kontaktinformationen
Camper UK Ltd, LN24JB, Lincoln, Vereinigtes Königreich
- 01522697070
- enquiries@camperuk.co.uk
- camperuk.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Absolutely brilliant company to deal…
Absolutely brilliant company to deal with.
I bought my Liner for two 15 months ago and the service is absolutely great any problems they deal with it straight away.
Special mention to Connor in the service department

Antwort von Camper UK
CUSTOMER SERVICE QUALITY OF PRODUCTS…
CUSTOMER SERVICE QUALITY OF PRODUCTS AND CHOICE ALL OUTSTANDING.
NO PRESSURE SELLING AND A NICE LARGE SHOWROOM.
STAFF ALL KNOWLAGEABLE AND ATTENTIVE.
ONE OF THE BEST COMPANYS WE HAVE EVER DEALT WITH.

Antwort von Camper UK
David and Alex in Camper UK parts…
David and Alex in the Camper UK parts department always seem to come up trumps.
First and foremost they are both very friendly and polite. They always have had the parts I require in stock. Example, today I was quoted a minimum of 6/8 weeks delivery for a part which Camper have in stock. They offer 24 hour delivery(at a cost) which is reliable. As well as having the parts they also provide them at competitive prices. For Carthago parts they will now be my “go to” dealer.

Antwort von Camper UK
Still great service
Again, a great service by Camper UK. A solar panel failed on my Motorhome and a simple email to Camper UK had a replacement sourced within a day by David in the spares dept. As I don’t live near to them they arranged shipping. At my request they also arranged for the purchase of a matching 2nd until. Overall, a faultless process.

Antwort von Camper UK
very genuine and trustworthy
honest and friendly second van we have bought from them and even though our budget is at the bottom end of their range we have always felt that they valued our custom

Antwort von Camper UK
What a joy to deal with
After a painful experience with a previous company we decided to go to Camper UK in Lincoln. We browsed their showroom & they had some lovely vans in stock. All the staff were fantastic. Especially Carl Taylor who eventually became our Salesman for the purchase of the new fantastic Laika Kosmo 6m van.
Nothing was to much trouble. Very happy.

Antwort von Camper UK
5 star
Staff was very helpful spoke to bow in parts very polite and helpful i had a special request had to get back to me and did very helpful

Antwort von Camper UK
Great friendly team.
Thank you to the staff for looking after us when we had our motorhome in for service, m.o.t,cambelt water-pump and hab check.Also they allowed a windscreen company in to their workshop to replace our windscreen. Thanks to John and James for keeping us informed at every stage.

Antwort von Camper UK
Great service
Recently been in to enquiry about an awning from Camper uk. Found the staff to be very knowledgeable, friendly and helpful. After taking all the information in we went ahead and brought an awning and couldn’t be happy with it.

Antwort von Camper UK
Fantastic Service
Fantastic Service, highly recommended. Great open weekend event - staff go above and beyond, organisation is excellent.

Antwort von Camper UK
After a lengthy 11-hour round trip to…
After a lengthy 11-hour round trip to collect our new van from Camper UK, we were initially satisfied with the sales process and the handover. Although the handover was generally good, one of the roof vents was hanging off, which they hadn't noticed but did fix before we left. However, upon returning home, we discovered several issues.
Firstly, the logbook was incorrect as the vehicle had been registered in the wrong colour. Additionally, the rear roof vent had a problem, screw caps were missing inside the door, the gas regulator wasn't changed as agreed, the media centre was incorrectly wired, and the bathroom mirror had been replaced but not put back in its original position, leaving a hole and glue on the wall. These issues are certainly not what we expected after picking up a new van, especially given that Camper UK had three weeks to prepare it.
Camper UK has offered to collect the van and rectify all the problems, but we have declined. After several emails and the issues we experienced, we have lost all confidence in them and prefer to sort everything out ourselves.
I wanted to share our experience to caution others. Before purchasing from Camper UK, I strongly advise reading all the reviews online. Based on our experience, I certainly won't be recommending or purchasing from them again.

Antwort von Camper UK
New Motorhome
From meeting Dean and Evie at the Nec show and ordering our new motorhome, to picking it up a few weeks later at Camper Uk, my wife and I had complete faith and trust in this company that they would be refreshingly different from other dealerships that we had come across and that we wouldn’t be disappointed with our choices both to purchase from them and the motorhome we chose.
We had an unbelievably in depth handover from Gary who was just so easy to get on with and didn’t mind the many questions we threw at him.
We had a stay over at Camper uk’s Leisure park to get used to the van and check all was well. This is just a brilliant and stunning campsite, big shout out to John and Kelly there for looking after us.
We then returned to Camper Uk the next day to retrieve some items we’d managed to leave in the old van and check out a couple of minor issues but we must say that these were dealt with without hesitation. We managed to meet and speak to so many of the team, James, Julie, Alex, David, Simon, Harrison and Aaron who were all so friendly and willing to give advice and guidance. All in all a wonderful experience, so thank you Camper UK.

Antwort von Camper UK
Customer service nightmare
These guys over the last few months have consistently let me down in dealing with ongoing service and maintenance issues. I’ll not go into all the details, but it resulted in me having to contact Dean Hyde, their MD. He was full of platitudes in detailing his commitment to customer service but it was all really just words, as his actions spoke louder and unless I chased nothing happened, there was zero proactive customer service.
While I’m sure many people have had positive experiences with them, I simply ask you this.
If you are going to spend £80-200k with them do you want to risk going through the customer service hell I’ve been subjected too? Might it be better to look elsewhere?

Antwort von Camper UK
Went in for major repairs
Went in for major repairs, Motorhome handed back in immaculate condition. Really pleased

Antwort von Camper UK
Great service... 👍
The bed in my nearly new motorhome had a problem, I was due to go away in it a week later. The guys at CamperUK fitted me in before my trip, they installed a new part and sorted an issue with the passenger door. Can't ask for more than that! Big shout out to Connor, James and Dave, thanks guys!

Antwort von Camper UK
First visit
We visited yesterday and was very politely met by Dan. The first few minutes of any business and how you're dealt with are critical to continuing with the visit. From the start he was extremely helpful and obliging. We are wanting to purchase a Carthago liner for two or e line. He switched on the lights and showed us to each van but importantly left us alone to relax and look properly. He has offered us a test drive in an Iveco van and a Mercedes to compare which is excellent. Thank you
Regards Graham & Glen.

Antwort von Camper UK
I phoned David on Monday morning
I phoned David on Monday morning, hoping he could help me, and within minutes, he had sorted my problem, excellent communication and fantastic customer service, highly recommended, and will definitely be using them again, hopefully not too soon in the future, i honestly could not have wished for a better service

Antwort von Camper UK
Initial sales great - post sales service is a joke
After buying our Motorhome from Camper UK two years ago, following the initial sales process (which was great), the servicing and warranty post-sales service is an absolute joke.
Not the quality of the work - the customer service / incorrect information, and communication - to the point where the team lies to cover up their incompetencies! This isn’t once, but has now happened every time we have been back to Camper UK. We have been told the work has been completed when it hasn’t (after leaving the motorhome for a week with them), and then had to wait hours or on one occasion had to get the train back home and pick it up the following week - this week after leaving the Motorhome for 2 weeks for service, MOT and some warranty work, and after having received confirmation all work was finished, and asking when we could collect it, we sent a confirmation e-mail to confirm and make it clear we needed a quick turnaround to get home for a meeting - on arrival nothing appeared to be ready and we were told it would be a 10 minute wait whilst they moved vehicles around to get ours out. After 1.5 hours and numerous complaints, we finally discovered that even after all the confirmations that all work was completed, they had ‘forgot’ to carry out all the work!! This is the 4th time this has happened - not a one-off!! - if our warranty wasn’t through Camper UK we would not be going back! All it took was a call, but there appears to be no management coordination between the team on the desks and the team carrying out the work - manage your customers expectations and don’t tell lies!

Antwort von Camper UK
Excellent service and a very high standard of work
Excellent service and a very high standard of work, the workshop team did a fabulous job, just looked like it was factory fresh.

Antwort von Camper UK
Huge shout out to the team at Camper UK
Huge shout out to Glynn, Gary and the team for the amazing personalised service throughout our buying process. We couldn’t have wished for more. Space when we needed space and patience when we asked endless questions. Such a relaxed experience. Thank you so much from us to you. We love our new Burstner van!

Antwort von Camper UK
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