I just wanted to let you know that Kasia at the Southland Crescent store in Calgary is a lovely person. She is always helpful and kind. She has great energy and is great addition to your team. I wa... Mehr ansehen
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Das sagen Bewerter
I had an account issue that needed to be resolved, and the customer service department was excellent from start to finish. The representative (Zanish R) was helpful, professional, and attentive, makin... Mehr ansehen
Unternehmen hat geantwortet
Raj grover is the outright owner. Go figures it's become another shit hole. Another Tim hortons turned to shit... Anything thing they touch turns to DISGUSTING trash. The toxic weed commun... Mehr ansehen
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Canna Cabana Keele St North York location/605 I found Canna Cabana accidentally while travelling to Sauble Beach Ontario making a petrol stop. Staff and pricing there were exceptional. I then search... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
10828 124 St, Edmonton, AB T5M 0H3,, Kanada
- info@cannacabana.com
- cannacabana.com
3,8
Gut
148 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Madison from Cana cabana-Thunderbay/ONT…
Madison from Cana cabana-Thunderbay/ONT was very helpful and such a sweet person 😊
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Trin,
This really means a lot to us! Knowing Madison made your visit to our Thunder Bay store a bright spot is exactly what we hope for with every customer. We’ll pass your note along to her today, and we’re sure she’ll be thrilled. Thanks for stopping by and for taking the time to say something nice, we hope to see you again soon 😊
Have a great day! ⭐
Excellent Customer Service and Support!
I had an account issue that needed to be resolved, and the customer service department was excellent from start to finish. The representative (Zanish R) was helpful, professional, and attentive, making the process smooth and stress-free. I really appreciated the time and effort taken to address my concerns and get everything sorted out. It’s refreshing to receive such great customer service! Thank you, Canna Cabana, for the positive experience. Five stars well deserved!
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Marlo,
Thank you so much for taking the time to write such a kind review. Messages like this are what keep our team motivated, and we’re really glad Zanish could make the whole conversation feel easy for you 😊 We’ll be sure to pass your feedback along to her, and we know it will mean a lot. It’s a pleasure to have you as part of the Canna Cabana family, and we’re always here for you whenever you need us.
Have a great day! ⭐
Best customer service!
I just wanted to let you know that Kasia at the Southland Crescent store in Calgary is a lovely person. She is always helpful and kind. She has great energy and is great addition to your team. I was looking for something new to try and she immediately showed me the perfect item to buy.
18. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Jane,
Thank you so much for taking the time to write this! 😊 It’s always a joy to hear that a visit left someone feeling welcomed, and that Kasia helped you land on just the right pick.
We’ll make sure she hears your kind words, we know it’ll put a big smile on her face. Glad to have you as part of the Canna Cabana family, and we’re always here for you 💚
Have a great day! ⭐
It was a good experience and everybody…
It was a good experience and everybody was trying to help until I realized I had made an order at the wrong location
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Chris,
Really glad the team was there to help every step of the way! 😊 Mix-ups like ordering from the wrong location happen more often than you’d think, and we’re happy everyone pitched in to figure it out with you.
We hope you’ll get another chance to experience us at the right spot next time. Thanks for taking the time to share this, and we’re always here whenever you need us 💚
Have a great day! ⭐
TOP CLASS CUSTOMER SERVICE
Service was quick, courteous and very understanding. They were ready to assist immediately, investigated and then corrected the issue. All while keeping me informed. Amazing customer service from the counter to the online service. Keep up all the great work!!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Kaboni,
Thank you so much for taking the time to share this! 😊 We’re really glad to hear our team was able to jump in, look into the issue, and get everything sorted out while keeping you updated along the way. Knowing you felt heard and taken care of from start to finish truly means a lot to us. 💙
We really appreciate your kind words about both our in-store and online teams. We’ll be sure to share this with everyone, it’s feedback like this that makes our day!
Have a great day! 🌟
Zanish R provided the most exceptional customer service
Zanish R provided the most exceptional customer service I've ever experienced. Prompt, friendly, knowledgeable, what more could you ask for?
I recommend cannacabanna as their customer service can help with any issue you may encounter.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Levi,
Thank you so much for sharing such wonderful feedback! 😊 We’re genuinely happy to hear that you had such a positive experience with our customer service. It’s great to know our team was able to make things easy with prompt, friendly, and knowledgeable support. 💙 We’ll definitely pass your kind words along to Zanish, it truly means a lot to the whole team!
Thank you for recommending Canna Cabana and for your continued support!
Have a great day! 🌟
Great quick service no bs
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey E Bultje,
Thank you so much for the great feedback! 😊 We’re happy to hear you had a quick and straightforward experience with us. We really appreciate your support and love knowing we could keep things simple and hassle-free! 💙
Have a great day!
Good Service and excellent prices
Good service fixed the issue I had with my account syncing with the store. Service and prices are excellent at my local store in Drayton Valley !
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Brad,
We understand how frustrating it can be to reach out multiple times without getting a resolution, and we appreciate you sticking with us through it.
We're glad to share that your Elite membership has now been successfully synced with your account, and you should be able to fully access all your perks going forward.
Thank you for your patience, and please don't hesitate to reach out if anything else comes up.
Have a great day! ⭐
The store that I visit is the Fairway Rd. Kitchener Store.
I have been in the store many times and find that CARE is always wonderfully friendly and knowledgable.
I am pleased to say that Care is a great customer service representative for my store!
Thanks for your advice Care!
Peter Gauthier
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Peter,
Thank you so much for sharing this! 😊 We’re really happy to hear you’ve always felt welcomed and well taken care of during your visits.
We’ll definitely pass your kind words along to the team, it’s great to know the advice and service have made your experience even better! 💚
Have a great day! 🌟
Most of the people there are great
The two people it will work tomorrow high they didn't know anything about doing the job order high then they couldn't check the receipts to see if I was legal ordering what I did which was 2 oz and then they chewed me out about everything I could have possibly done wrong that I didn't do wrong to me forced me to take another dirty because of my heart all the time now so it's great fun .. also they never asked for my ID to check on the computer or to see my ID or to see the receipts for the 2 oz of the pot I had bought so they literally handed out 2 oz of pot somebody for fun
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hi Dale,
We're sorry to hear about your experience.
Could you please share your order ID with us, or contact our Customer Support team directly at info@cannacabana.com with your order details?
Once we have the information, we'll make sure this is reviewed and addressed promptly.
Thank you for bringing this to our attention. Have a great day!
big sign out front says lowest price…
Big sign out front says lowest price guaranteed. What a lie. I even bought something at another one of their stores a week earlier for $15 and they wanted to charge me for the same item $17 and they would not price match. lies lies lies
The driving distance between Highland Hills Mall (located at 875 Highland Rd W in Kitchener) and Uptown Waterloo ( 35 King St S) is approximately 4.8 kilometers (about 3 miles).
I'm sorry but I don't have the time to go back and forth and back and forth with you guys. Call me if you want to discuss this further I have a receipt
I think I made it very clear what my complaint was
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hi Ric,
We're sorry for the frustration this has caused, and we completely understand how it feels when a sign promising the lowest price doesn't seem to hold up in practice.
Could you please share your order ID with us, or contact our Customer Support team directly at info@cannacabana.com with your information?
Once we have the information, we'll make sure this is reviewed and addressed promptly.
Thank you for bringing this to our attention.
Have a great day! ⭐
This company is amazing!
Their products are awesome! The best in town. Also, I had a situation recently that required I work with their customer service to sort it out. They worked with me right to the end with friendly patience and exemplary service.
I highly recommend Canna Cabana!
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hi Kim,
Thank you so much for sharing this heartfelt feedback! 😊 We’re genuinely happy to hear that you’re enjoying our products and that our customer service team was able to make a difficult situation feel a little easier. Knowing that our team treated you with patience and care truly means the world to us. 💙 Your recommendation means so much, and we’re grateful to have you as part of the Canna Cabana family!
Have a great day! 🌟
I bought a Puffco from the St-Larent
I bought a Puffco from the St-Larent shop and when I came home and used it for the first time following the instructions, I got a massive headache and burnt rubber smell was coming out of the device. When I cam back, they actually tested the device to make sure the problem was there. Then decided.to refund me, unfortunately, the interac system stopped working for a few minutes. The person serving me kept his calm and handled the situation (and a horde of customer that was coming in) very well. That's my favorite shop and I will come back there. I always get an 11/10 service. Zanish was the one who helped me!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hi J L,
Thank you so much for sharing this! We’re truly glad Zanish was able to stay calm, patient, and helpful throughout the situation and make sure everything was handled properly. It means so much to hear that you continue to consider us your favorite shop and would happily come back. 💙 We’ll definitely pass your kind words along to Zanish, 11/10 feedback like this is what makes our day!
Have a great day! 🌟
Best customer service
Anytime I've had to use the customer service on canna cabana I've had nothing but smooth, satisfactory service. I wish the in store employees were just as spectacular but can't win them all ahah. The prices are out of this world too and the elite membership is WORTH THE MONEY!! SO MANY SAVINGS!
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hi Kameryne,
Consistency in support like this is always the goal, glad it's been a smooth ride every time you've reached out! There's definitely room to keep raising the bar across the board, including in store, and that feedback is genuinely useful for us. Thrilled to hear ELITE has been paying off too, those savings are exactly why we built the program the way we did. Thanks so much for sharing all of this with us 🙏
Have a great day! ⭐
Favourite shop
Amazing customer service in store and online. Online staff work efficiently, my issues was resolved the same day, within a couple hours. In store staff are always super friendly and have great recommendations and opinions on products
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Mairead,
Thank you for this appreciation, you just made our day awesome! 🌟 Quick turnaround with a resolution wrapped up in just a couple hours shows the team doesn't let things sit, and having knowledgeable staff on the floor to guide product choices rounds out the experience nicely Thanks so much for taking the time to highlight both sides of it 💚
Have a great day! ⭐
The website states a different thc%…
The website states a different thc% than the actual product. I did not know they do this and would not have purchased what I got as it had a lower % of thc. Very disappointing and untrustworthy imo.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hi Roberta,
We understand the frustration, THC percentages can naturally vary from batch to batch, so the number you see may difference slightly depending on which batch your product came from. That said, if you still feel there's a mismatch or any concern with what you received, please don't hesitate to reach out directly to our Customer Support team (info@cannacabana.com) we'll make sure to look into it and get things sorted out for you.
Have a great day! ⭐
Midnapore- Calgary
Midnapore- Calgary. … friendly knowledgeable yards care of customers!!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Mureahl, this made our day to read! 😄 Sounds like the team at the Midnapore, Calgary location left a great impression, friendly and knowledgeable service like that is exactly what we aim for on every visit. Thanks so much for taking the time to share this 🙏 Have a great day! 🌟
i would never shop here again
i would never shop here again. 1891 rathburn road east stay away this is a bad location I was charged a great deal more than the price listed i was told the price was for elite members but the price clearly said member not elite member I am a member so my 50 dollar order came out to over 80. what is the point of member discount if they won't honour the deal this used to be a great dispensary now it is on my never shop here its just not worth the hasslel of making sure your getting the listed price and if you prove your are not, they still won't honor it.JUST SHOP SOMEWHERE MORE TRUST WORTHY THIS IS NOT THAT PLACE
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Tom, we're really sorry to hear about this experience, especially around pricing not matching what was listed, that's a frustrating position to be put in and not the standard we want at any of our locations, including Rathburn Road East. We did take a look on our end but weren't able to locate an account under the name provided. We'd really like to get this sorted out properly for you, so please reach out directly to our support team at info@cannacabana.com using your existing account email, and we'll investigate this internally right away and make sure it's made right.
Have a great day! 😊
I WORKED FOR THIS SHT COMPANY AS A…
I WORKED FOR THIS SHT COMPANY AS A RETAIL SHIFT LEADER...I QUIT....ANOTHER JOB CAME UP...THEY SAID I DIDN'T HAVE THE QUALIFICATIONS FOR RETAIL SHIFT LEADER....THAT'S THE COMPANY...THEY'RE MORONS....RAJ...THE OWNER...HIRES RACIST PEOPLE THAT MAKE FUN OF INDIAN PEOPLE....AT THE COMPANY OWNED BY AN INDIAN PERSON....THIS IS THE WORST CANNABIS STORE IN EXISTENCE...THE BIGGEST PROBLEM IS THAT THE PEOPLE THAT ARE HIRED IN MANAGEMENT POSTIONS ARE COMPLETE AND UTTER MORONS...THEY DON'T KNOW A THING ABOUT WHAT THEY'RE DOING AND FIRE ANYONE THAT GETS TO 6 MONTHS SO THEY DON'T HAVE TO PAY ANYONE A RAISE....THEY ARE TURNING AND BURNING THROUGH EVERY SINGLE PERSON THAT WORKS FOR THEM....DO NOT SHOP HERE AND DO NOT WORK HERE....THIS IS ONE OF THE WORST BUSINESSES TO EXIST IN CANADA....
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von cannacabana.com
Hey Dustin,
We take feedback like this seriously. For matters related to employment or workplace concerns, we'd recommend reaching out directly to HR team, and your issue will be addressed as a priority.
Have a great day!
Antwort von cannacabana.com
Hey Simmy, first off, we're sorry this turned into such a hassle for you. We took a closer look into your concern regarding the phone number update you requested for your account, and after checking on our end, we found that the new number you provided is already registered against another existing account, which is why we're unable to add or update it on your account at this time, this isn't something we're able to override on our side. If you have a different phone number that isn't already tied to another account, we'd be more than happy to get that updated for you right away, just share it with us (info@cannacabana.com) and we'll take care of it promptly. We understand this wasn't the resolution you were expecting, and we appreciate your patience while we sorted through the details 🙌
Have a great day! 😊
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