I have been buying gift cards (about 200) since 2021 for different stores (Lowe's, Home Depot, Best Buy, Walmart, Target, Apple). Had issues only with 2 cards and they were quickly replaced by the cus... Mehr ansehen
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Das sagen Bewerter
Many times , you’re spending time contact them that their gift cards are not working. Also they cancel your orders for some fake reason
Customer service is always super. They respond quickly and resolve any issues. Card pricing is very good.
Deceptive marketing. It says the online cards are valid online and in-store before buying. But the reality is it's only valid online. I went in-store, shopped and couldn't check out :(
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Get the best Discounts for your favorite brand Gift Cards!
Kontaktinformationen
Vereinigte Staaten
- cardcookie.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I love Cardcookie
I love Cardcookie. They are very helpful even when they give you the wrong balance on the card. I have used this company for over three years, and only two times was I given the wrong balance on a card.
Excellent Service!
Fast response and effectively resolved the issue! Thank you!
Probably the the most reliable seller - CardCookie
I've been using CardCookie since 2019. They've definitely been the most reliable gift card seller from which I've purchased. The cards are usually delivered within a minute or two and are the amount specified. The only exception is occasionally after I've purchased a sizeable amount, at which point the cards arrive usually somewhere after 4am PST.
The few times I've ever had issues, a quick email to support resulted in CardCookie support staff taking care of the problem right away, usually with a replacement card. It's honestly nice to have a something in life that delivers exactly what it promises.
2 Thumbs Up to The CardCookie Support Team
I was extremely satisfied and pleased in the way the Card Cookie support team resolved my issue. A special Thank You to Sarah from the Support team who did a wonderful job in quickly resolving my issues. Two Thumbs Up to her.
Be aware
Just tried to place order that the site said didn’t go thru
Despite this they charged my credit card for the 182 dollar amount
Do not recommend and reporting fraud to my bank
Cardcookie is a complete scam
Cardcookie is a complete scam. They request identity information and then use your personal information to scam you. Do not attempt to buy gift cards from Cardcookie unless you want to be scammed
Great customer service
Great customer service. I complained about an error regarding a missing discount coupon code and they sent me a bonus gift card for that amount. Very prompt replies and service from the customer support team.
I purchased gift card from Cardcookie…
I purchased gift card from Cardcookie for more then 3 years, sometime delay but no big problem. recently I purchase Home depot gift card, next day They asked me sent a copy of my driver's licence and scan my face, then they said can't confirm and reject my purchase. I am just wondering they use my date do something else.
I had a problem with a card
I had a problem with a card, as I've learned, due to the fact that the seller used the card for him/herself after selling it to Cardcookie.com. It was remedied at once by the customer service. They surely stand behind their products. Will buy again.
Always quick response and replacement…
Always quick response and replacement card if a card doesn’t work.
I have been extremely pleased with the…
I have been extremely pleased with the value of the gift cards and the customer service staff is always quick and friendly when needed. Thank you Tom!
Sarah fixed the problem fast and…
Sarah fixed the problem fast and accurately. Very gapoy
Seems like a scam. Trying to get copy of license, or ID
I tried to buy 4 gift cards. I got an email that they wanted my ss, drivers license or ID card through Stripe. I emailed customer service and said I wasn't ok with that. They said no problem and sent me a way to verify using the CC charge. Now they email me asking for more personal information (photos of current bills or bank statements). I told them to cancel my order because I am not giving more personal information. Either my CC charge worked or it didn't.
Very fast support and quick to resolve…
Very fast support and quick to resolve your issues with gift cards!
Cardcookie makes it easy to stay…
Cardcookie makes it easy to stay protected.
Really Quick Support
Any issues with a purchased card is resolved quickly. CardCookie is my go to discounted gift card site!
Card Cookie customer service is very…
Card Cookie customer service is very quick in response .
Waste of time for nothing
This has been a colossal waste of my time and energy! I verified my email and telephone. I paid with my credit card and gave you cvv. You charged my Amex. An hour later, nothing.
Then an email stating you that you need to "verify some of your payment information" and that I need to verify my identity with my driver's license and pics of me?
Still no gift cards! I emailed support to complain.
Simply ridiculous! Use another site if you actually what to buy gift cards to use quickly.
Excellent customer service
Excellent customer service.
Promptly responded to my request when a purchased card was used fraudulently, and replaced the difference.
Great deals, very responsive support.
I get deeply discounted cards from Cardcookie, and their support is great if there is ever a problem; they respond and provide replacement cards right away.
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