Hi,
We understand the frustration and disappointment due to the unexpected performance issues with CarinaBot v1.7.1 on July 16th, and we sincerely apologize for the distress this caused. Initially, the bot wanted to maximize profits, which worked with the first two trades. Unfortunately, increased market volatility led to significant losses in subsequent two trades.
Carina update v1.7.1 caused the robot to behave unpredictably during heightened market volatility on the EURUSD pair, leading to larger-than-expected trades and resulting losses. This was unintended, and we took immediate action by swiftly reverting back to the stable Carina v1.6.0 to prevent further issues.
Regarding your allegations, this is absolute nonsense. We developed CarinaBot for ourselves, not for you. We chose the brokers and technology that suit our development needs and trading requirements. You can use our robot if you want to, or you can create your own robot according to your specific needs and requirements. We do not dictate how you should develop your robot and which programming language you should use, and in the same way, we don’t want other people to dictate this to us. Carina is our robot, which we made for ourselves and our own trading, not specifically tailored to you. If you want, you can use our robot. If you don’t want it or don’t like it, you don’t need to use it and can create your own.
We regret the poor performance that CarinaBot had on July 16th. We suffered heavy trading losses ourselves as well. The combination of the update v1.7.1 with a series of mixed conflicting trading signals and increased volatility led to issues and losses. But we have identified these issues and are working on solutions to fix them and prevent such problems from happening again. Version v1.8.0.beta, which was released and installed last week, contains several important improvements, bug fixes, and an additional kill-switch mechanism to prevent Carina from trading in such a problematic style as it did in v1.7.1.
Once again, we remind you that CarinaBot is a tool for speculative trading, and speculative trading inherently always carries risk. We clearly inform all users of this nature, and if you are uncomfortable with such risks, then please do not use our robot.
Thank you for your understanding.
Team CarinaBot