Carplatesdirect Bewertungen 1 294

dont answer phone .emails dont deliver
rang 5 times left messages
paid for next day delivery
DID NOT ARRIVE 3 DAYS LATER

The motorcycle plate arrived quickly and was of decent quality, however it wasn’t exactly as I had ordered (typed in on their screen). I also made a special note in the ‘Hold my Design’ comments section. All this was ignored and my subsequent emails were all unanswered. So not impressed with their ‘friendly team’ 😤

good quality product and received promptly too very impressed can definitely reccommend and will use again

Bought a few sets of plates from car plates direct and always had a consistent service. Ordered my latest set late on a Thursday night and they arrived on Saturday. Price is a bit higher than some other suppliers but the quality is always excellent and they arrive quickly. Best supplier I've found so far.

I ordered plates and they arrived quickly and were excellent, however on my bank statement I can see I. have been charged twice for them and there is no way of getting through to this company. Emails bounce, the chatbot doesn't understand you and tells you to use the email address which bounces

I placed an order (Order number: 1889222) on 14 Oct 2024 and selected express delivery as I needed it urgently for a car I had purchased . I have still not received my order to date and it is impossible to contact the company. There is no telephone number and the email they provide on their website keeps coming back as unable to deliver. I did speak to Evri who should have received the order but they cannot find it and asked me to contact the company … but I have no way of doing this. If someone from the company picks this up can you please make contact as I no longer need the plates as I had to get them made up elsewhere because of urgency . I assume they will have some compensation arrangements with Evri in the event that they are at fault, so essentially I am looking for a full refund.

Surely there must be a breach of consumer rights not to provide a way of contacting a seller (which actually functions/works) and provide a refund where goods were not provided.

I think I will seek legal advice. What do others think about this ?

Whenever I have ordered number plates from this company they have always arrived quickly and are of the highest quality.

Fast, efficient service with no messing around.

Do not order with this company.

I’ve made numerous attempts to contact them on their webpage. Constantly met with “agents are busy” and refusal to provide a phone number for customer service which is obviously intentional. I placed my order via express delivery on Friday 11th, it is now Tuesday 15th and have not heard since.

Spare yourself the hassle and go elsewhere. If you do buy from here, DO NOT pay for express shipping and expect your plates to arrive later than expected.

Great service, easy to use website. Good follow up with fitting instructions etc. Highly recommend

Excellent service reliable efficient highly recommended

These are high quality plates .Delivery arrived exactly as expected,and communication was excellent throughout.Why would you want the hassle of digging out documents when you can order these plates online in 5 minutes.Well done Platesdirect.com !

Very efficient service, order confirmed straight away, advised it was on its way the next day and arrived within 48 hours of delivery. Perfect!

The site is easy to use and cheaper than most other plate sites, the number plates came in 48hrs will 100% be where I will be getting number plates made up in the future

Expected a quick delivery but it took over a week to arrive. I send a email requesting information but just got a link to the Evri site.

Not that impressed as the plate was needed urgently.

Quality of plate is fine however.

Very easy process and speedy delivery. The plates look well made. I would use this company again.

Excellent service again from this company!
I am always impressed with the quality of their plates and the speed of their service.

Very easy to order the plates quick delivery and well packaged. Handy instructions followed.

Great service, despatched next working day. Unfortunately their carrier Evri took 4 days to deliver despite paying extra for express delivery.