We’ve just purchased our son’s first car from Carvender and was looked after by Qamer Arshed. What a fantastic experience! Really nice garage and very happy with the car, which was well priced and... Mehr ansehen
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Das sagen Bewerter
Great experience buying my daughter’s car here. Both Abdul and Qumar were so helpful and friendly. And we loved the chocolates!
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Purchased a Renault Clio for our son, communication was easy viewed and delivered same day. I was a little dubious over other people's bad reviews but we have had a positive experience. There is a... Mehr ansehen
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I was a bit worried about buying a car I hadn’t seen All through what’s app , but everything was very easy , car was delivered as promised within 3 days . Very quick to respond to any worries I had... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
CarVender Ltd is a multi-award-winning independent used car dealership in the UK, proudly serving customers nationwide since 2018. Headquartered in London (Epping, Essex), CarVender has become a trusted name in the automotive sector, with over 2300 vehicles sold and an outstanding 98% customer satisfaction rate. With a strong digital presence, over 60% of our customers choose to buy online, enjoying the ease of a fully secure, end-to-end car buying experience—from vehicle reservation and finance application to part exchange and home delivery. The remaining 40% prefer visiting us in-store to browse and collect their vehicles in person. CarVender has earned close to 1,000 five-star reviews across platforms including AutoTrader, Trustpilot and Google, reflecting our dedication to quality, service, and customer care. Our Achievements Our commitment to excellence has been consistently recognised by the industry: AM Awards 2025 – UK Independent Dealer of the Year Motor Trader Independent Dealer Awards 2025 – UK Independent Community Dealer of the Year Award Motor Trader Independent Dealer Awards 2024 – UK Independent Dealer of the Year & Sales Manager of the Year Motor Trader Industry Awards 2023 – Winner, Customer Care Award CarDealer Used Car Awards 2022 – Highly Commended AutoTrader Highly Rated Awards – 2021, 2022, 2023 We continue to grow year-on-year, thanks to our loyal customers and the relentless efforts of our dedicated team. Why Choose CarVender? Free delivery within 50 miles of our dealership Nationwide delivery at only £1 per mile 14-day money-back guarantee on all online orders Free 90-day warranty for peace of mind Delivery within 3 days of order 149-point PDI safety checks, HPI clear, fresh MOT (if under 6 months), and complimentary service (if due) Mechanical inspection reports provided for all vehicles Whether you choose to buy online or in-store, CarVender makes your next car purchase simple, secure, and satisfaction guaranteed. Browse our website today to explore our latest stock, reserve your car for just £100, apply for finance, or arrange part exchange—all from the comfort of your home.
Kontaktinformationen
Theydon Business Park, Hobbs Cross Road, Theydon Garnon, Epping, Essex, CM16 7NY, Epping, Vereinigtes Königreich
- 0800 999 1236
- sales@carvender.co.uk
- carvender.co.uk
4,7
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405 Bewertungen
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Really great experience with Carvender
Really great experience with Carvender. Qumer was genuinely helpful from the start and made the whole process easy and stress-free. From the moment we arrived, we were welcomed warmly and offered tea, coffee, and refreshments, which made us feel very comfortable.
Qumer was honest, friendly, and always happy to answer any questions we had. You can tell he genuinely cares about customers and wants to make sure everything goes smoothly.
What made the experience even more special was that when we were leaving, they even gave us a box of chocolates as a thank you gesture, which was a really nice touch.
Very happy with the service and would definitely recommend Carvender to anyone looking for a reliable and professional company. Thanks again, Qumer — really appreciate all your help and hospitality!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Samia,
Thank you so much for your amazing review and kind words!
We’re absolutely delighted to hear that you had such a great experience with CarVender and that Qumer helped make the process smooth, easy, and stress-free from start to finish. Providing honest advice, great hospitality, and making our customers feel comfortable is something we truly pride ourselves on.
We’re also pleased that the little touches — from the refreshments to the chocolates — helped make your visit even more memorable. Your recommendation means a lot to the entire team.
Thank you once again for choosing CarVender. We wish you many happy miles in your new car and look forward to welcoming you again in the future!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
The guys were easy to deal with
The guys were easy to deal with, very helpful and friendly, done the deal online with no problems and had the
car delivered to Scotland quickly. So I would definitely use them again.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Archie,
Thank you so much for your fantastic review!
We’re delighted to hear that you found the team helpful, friendly, and easy to deal with throughout the process. Making car buying simple and stress-free — even completely online and delivered all the way to Scotland — is exactly the experience we aim to provide.
We truly appreciate your trust in CarVender Ltd and are very pleased everything went smoothly for you. Enjoy your new car, and we look forward to helping you again in the future!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Very good experience
Very good experience. Fast service.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Jake,
Thank you so much for your wonderful review! We're thrilled to hear that you had very good experience and fast service from our dealership team.
We truly appreciate your kind words and look forward to welcoming you back again in the future. Enjoy your car!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
The Mercedes specialist
Qumar made the experience really relaxed and really enjoyable. He was Very knowledgeable on the Mercedes and answered every question. When I picked my car up it was like it was brand new. Will be coming back in the future.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Dear Valued Customer,
hank you so much for your wonderful review! We're thrilled to hear that Qumar made your experience relaxed and enjoyable—he’ll be delighted to know his knowledge and support made such a difference.
It’s great to hear you were pleased with the car on collection too—presenting every vehicle to the highest standard is something we take real pride in.
We truly appreciate your kind words and look forward to welcoming you back again in the future. Enjoy your car!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great service delivery and car
Great service delivery and car
Overall great experience
Thank you
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Qazza,
Thank you for your kind words! We're delighted to hear you had a great experience with both our service and your car. It means a lot to us, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to welcoming you again in the future!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Buy with confidence
Buy with confidence! The team at CarVender is so knowledgeable and honest that I actually enjoyed the process. From my first question to the car arriving at my door, the service was flawless. They made the whole thing easier than ordering a pizza (and much more satisfying). If you want a first-class experience without the usual car-buying headaches, this is the place! 100% recommend. Thank You!
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Heera,
Thank you for such an amazing review!
We’re delighted to hear that you had such an enjoyable and seamless experience with us from start to finish. Making the process simple, transparent, and stress-free is exactly what we aim for—so your comparison definitely made us smile!
Your recommendation means a great deal to the whole team. We truly appreciate your support and hope you enjoy every moment with your new car.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Strongly avoid….
I had a very concerning experience at this Carvender /used car dealer. The staff member was rude and used aggressive, inappropriate language. The situation escalated to the point where he threatened us- being told they had our address.he sold us the car at high price on the basis that it had no defects, but they were all kind of defects. This behaviour is unacceptable and it made us feel unsafe. I would strongly advice others to avoid this Carvender used car dealer
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Ala,
We are sorry to read your comments and are concerned by the allegations made in your review.
At CarVender, we do not tolerate rude, threatening, or inappropriate behaviour towards customers under any circumstances, and we take such claims very seriously. We also strongly dispute any suggestion that customers are intentionally misled regarding vehicle condition, as all vehicles are sold with the opportunity for inspection and test drive prior to purchase.
As a used car dealership, vehicles may occasionally develop faults over time, but we always aim to deal with customer concerns fairly and professionally. We regret that you feel dissatisfied with your experience and that matters reached this stage.
We would welcome the opportunity to discuss your concerns directly and review the situation properly. Please contact us and ask for Muhammad so we can look into this further.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
I had an extremely disappointing…
I had an extremely disappointing experience with this dealership. From the beginning, I felt misled about the condition of the car I purchased. Important issues were either downplayed or not disclosed at all, and shortly after buying the vehicle, serious problems started to appear.
When I tried to raise these concerns, the staff were unhelpful and dismissive. Instead of taking responsibility or offering a reasonable solution, they avoided accountability and made the process unnecessarily stressful.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Naser,
We are very sorry to hear that you feel disappointed with your experience. At CarVender, we always aim to provide transparent service and quality vehicles, so it is concerning to read your feedback.
We take all customer concerns seriously and would never intentionally mislead any customer regarding the condition of a vehicle. As with any used car, unexpected issues can occasionally arise, but we always try our best to support our customers fairly and professionally.
We regret that you felt your concerns were not handled in the way you expected, as this is certainly not the level of service we strive to provide. We would genuinely appreciate the opportunity to discuss the matter further and work towards a resolution.
Please contact us directly and ask for Muhammad so we can review everything properly and do our best to help.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Nice people to deal with
Nice people to deal with, trustworthy and operate a nice business. Bought my sons first car, the guys made it a nice experience for us. Lots of cars to choose from, good amount of stock. Very simple transaction.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Michael,
Thank you for taking the time to write a lovely review.
We’re delighted to hear that you had an easy transaction experience and you came across nice and trustworthy dealership.
Since 2018 we have grown strength to strength through an immense hard work and we have got over 200 cars for our lovely customers to choose from.
We hope your son enjoys his new car, and we look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
The Perfect experience all round for…
The Perfect experience all round for me.
Qumer assisted superbly with me all the way,a total online sale which really suited me.I asked for a certain payment method and within minutes was able to purchase the car.Delivery was no problem and over a 100 miles was with me in two days.The car itself was immaculate.so Thankyou everyone at Carvender .definitely recommend wholeheartedly.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Paul,
Thank you for your wonderful review.
We’re delighted to hear that you had a perfect experience from start to finish. It’s great to know that Qumer was able to assist you throughout and make the fully online purchase quick and convenient.
We’re also pleased that the delivery process worked smoothly for you and that the car arrived in immaculate condition.
Your recommendation means a great deal to us—thank you again for choosing Carvender Ltd. We look forward to assisting you in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Audi A3
Bought an Audi A3 from here and had a great experience from start to finish. The whole process was smooth, straightforward, and hassle-free. The car was exactly as described—clean, well-presented, and in excellent condition.
The staff were helpful, friendly, and not pushy at all, which made a big difference compared to other places. Communication was clear throughout, and everything was sorted quickly with no surprises.
Really pleased with the purchase and would definitely recommend to anyone looking for a reliable, easy car-buying experience.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Steven,
Thank you for your fantastic review.
We’re delighted to hear that your experience purchasing the Audi A3 was smooth, straightforward, and hassle-free. It’s great to know the car met your expectations and was exactly as described.
Our team takes pride in offering a friendly, no-pressure approach along with clear communication, so your feedback really means a lot to us.
Thank you for your recommendation—we wish you many enjoyable miles in your new car and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had such a wonderful experience with Carvendor and I am truly grateful for everything they did for me.
From the first conversation until the moment I received my car, they were absolutely amazing — professional, honest, serious, and very supportive throughout the whole process. They made everything so easy and stress-free, always keeping me informed and answering all my questions with patience and kindness.
What meant so much to me was that they even delivered the car directly to my home, which made the whole experience even more special and convenient.
It is rare to find people who are so trustworthy and genuinely care about their customers, and this team really went above and beyond.
Thank you from the bottom of my heart for your excellent service. I am so happy with my new car and I would highly recommend Carvendor to anyone looking for a reliable and professional dealer.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Florica,
Thank you so much for your kind and heartfelt review.
We’re truly delighted to hear that you had such a positive experience with us from start to finish. Providing a professional, honest, and supportive service is at the core of what we do, so it means a lot to know that this came through so clearly.
We’re especially pleased that the home delivery made things even more convenient and memorable for you. It’s always our aim to make the whole process as smooth and stress-free as possible.
Your words about trust and care genuinely mean a great deal to our team. Thank you again for your recommendation—we wish you many happy miles in your new car and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Really poor customer service
We had 3 or 4 cars we wanted to look at that I'd found online. The guy found the keys for each vehicle, unlocked them, and that was the extent of the service. He barely spoke to us, we weren't asked anything about what we were looking for, or offered information about any of the vehicles, or other options to try. One car I couldn't open the driver's door, as it was parked too close to another vehicle - no help was offered. He was glued to his phone the entire time we were there, I felt like I was disturbing his Sunday. I had hoped to test drive at least one car, but I felt so uncomfortable, I wouldn't have wanted to ask.
Bit puzzled by all the glowing reviews.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Nicola,
We are sorry to hear that your experience did not meet your expectations or our usual standards. Please accept our sincere apologies for this.
We truly value your feedback and will take your comments onboard to help improve our service moving forward.
Whenever you have a moment, please feel free to give me a call so we can discuss your experience further. If there is anything we can do to resolve the situation and make things right for you, we would be more than happy to help.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Antwort von carvender
Hi Isabel,
Thank you for your 5-star review.
We’re pleased to hear that you found our service honest, transparent, and competitively priced. Providing clear and fair value to our customers is something we take great pride in.
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
I had a fantastic experience buying my…
I had a fantastic experience buying my car from this dealership. From the moment I walked in, the staff were welcoming, knowledgeable, and genuinely helpful without being pushy. They took the time to understand what I was looking for and guided me through the options with honesty and transparency.
The whole process—from viewing the car to finalizing the paperwork—was smooth and stress-free. Everything was clearly explained, and I felt confident in my decision every step of the way. I’m absolutely thrilled with my new car and really appreciate the excellent customer service.
Highly recommend this dealership to anyone looking for a reliable and enjoyable car-buying experience!
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi ildiko,
Thank you so much for your fantastic review and for recommending us.
We’re delighted to hear that you had such a positive experience with our team. Providing a welcoming, transparent, and pressure-free environment is very important to us, so it’s great to know you felt supported and confident throughout the process.
We’re especially pleased that everything from your initial visit through to the final paperwork went smoothly, and that you’re thrilled with your new car—that’s exactly what we aim for.
Thank you again for your kind words, and we look forward to welcoming you back in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
My son has just purchased a new car…
My son has just purchased a new car from here. The whole process was easy from start to finish. They were happy to send us all the paperwork before we saw the car as we were not local and was easy to find. Having the car delivered was so convenient
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Karen,
Thank you for your wonderful 5-star review.
We’re delighted to hear that your son’s car purchase went smoothly from start to finish. We understand how important it is to have everything clear and straightforward, especially when travelling from a distance, so we’re pleased the paperwork process and delivery service made things easier for you.
We hope your son enjoys his new car, and we look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Professional
Professional, courteous & friendly. I would happily buy another car from here.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Andrew,
Thank you for your kind feedback.
We’re delighted to hear you found our team professional, courteous, and friendly. Your confidence in returning to us means a great deal, and we look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Unbelievably amazing service from start…
Unbelievably amazing service from start to finish and it is just the little touches the guys do to make it a great and seamless experience
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Marc,
Thank you so much for your kind words!
We’re really pleased to hear you had such a great experience from start to finish. It’s those little touches that we believe make all the difference, so it means a lot that you noticed.
We look forward to welcoming you again soon!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Due to the great reviews on here I…
Due to the great reviews on here I bought a audi rs q3 from carvender.
And they lived up to the reviews and some.
I would highly recommend them,
From start to finish the customer service was fantastic and the car is great.
Thank you to the full team and I would definitely buy again form carvender.
Thanks again paul
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Paul,
Thank you so much for your fantastic 5-star review and for choosing Carvender Ltd for your Audi RS Q3. We’re really pleased to hear that we lived up to the reviews and that you had such a positive experience from start to finish.
Providing great customer service and quality vehicles is something the whole team works very hard on, so your recommendation truly means a lot to us. It’s great to know you’re enjoying the car!
Thank you again for your kind words, and we look forward to welcoming you back in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great delivery from Abdul exactlyon…
Great delivery from Abdul exactlyon time .Very nice well presented
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Corneliu,
Thank you for your kind feedback! We’re delighted to hear that you had a great delivery experience and that Abdul ensured everything arrived exactly on time. We always aim to present our vehicles to the highest standard, so it’s fantastic to know this stood out to you.
We truly appreciate you choosing Carvender Ltd and hope you enjoy your new car. If there’s ever anything we can assist you with in the future, please don’t hesitate to get in touch.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.