They turned up on the right date, just a shame it was so long after they were originally booked. They carried the work efficiently and courteously, and tidied up afterwards. They had to take heavy mac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Catalyst Services were wonderfully helpful, professional and courteous. They helped to promptly get an issue with a broken drain resolved with minimal fuss. Due to issues caused by waste overflowing,... Mehr ansehen
Really good communication by phone before our appointment day, and the team were very good on the actual day. They had to dig multiple deep holes to take samples in our back garden which is paved ov... Mehr ansehen
Unternehmen hat geantwortet
The work was started as arranged and completed without issue. Old drains were dug out and replaced. Afterwards it was hard to tell there had been any work done, everything was so neat and tidy. Very c... Mehr ansehen
Excellent service
Excellent service, highly recommended

Antwort von Catalystservicesuk
The agent on the phone got me sorted…
The agent on the phone got me sorted when I had a blocked toilet,the service and prompt and efficient.

Antwort von Catalystservicesuk
Excellent service and communication…
Excellent service and communication from Catalyst, following their instruction by our Insurer to investigate / rectify water main (service line) leak.
They were very quick to make contact, and arrange attendance by contractor, keeping us updated throughout. It was also comforting and reassuring to have an appointed claims handler (Daniel Turnbull), thus making it unnecessary to have to speak to different people. Dan was on the ball throughout!

Antwort von Catalystservicesuk
Blocked drain - Prompt & Efficient service
Had to call my insurance Co this morning who gave CaraystserviceUK my details for a blocked drain. Got a call as promised within hours today and two guys arrived by 1pm. Rodded and cleared the drains and checked all facilities working before leaving everything as was. Many thanks for prompt, efficient and courteous service. Would definitely recommend.

Antwort von Catalystservicesuk
Efficiently answered my call
Efficiently answered my call, rang me back to confirm company visit and came and fixed my drain blockage with ease. Very pleased with the service provided.

Antwort von Catalystservicesuk
Friendly and helpful
Friendly and helpful. Always able to get through and excellent knowledge.

Antwort von Catalystservicesuk
Great job main drain from the house was…
Great job main drain from the house was blocked. I had plunged it and rodded it from the man hole but could not shift it. Less than 24hrs from my phone call the team was out. They water blasted the lenght of the whole drain clearing years of built up debris. Great job in under 40 minutes.

Antwort von Catalystservicesuk
Great service.
Timely response, rang back when they said they would, courteous and helpful on the phone, technician was friendly and problem sorted within a couple of hours of reporting it.

Antwort von Catalystservicesuk
Blocked drain.
Quick and efficient service, great contractor.

Antwort von Catalystservicesuk
Excellent and helpful and above all…
Excellent and helpful and above all quick. My drain was unblocked within 2 hours of my call.

Antwort von Catalystservicesuk
Reactive rather than proactive in dealing.
If you are put in touch with them through an insurance call out for a boiler fault, the claims company should give you the chance to source your own and then invoice them back ( take this option unless you’re desperate). The first contact from them after the insurance referral is pretty rapid. They seem to have geographical challenges getting to anyone outside their base of Lancashire. I was told I would have a visit on Tuesday mid morning, had to chase up on day, was told and hour, then a call from Engineer who said it would be 1pm. No call, chased again at 2pm and the van broke down. They couldn’t get me a visit sorted so had to opt for Wednesday, first appointment of day agreed. Rocked up mid morning.the didn’t get a referral back to the claims company for over 24hrs and this was probably because I had to chase up again, It appears on the face they don’t have the resource to handle being a sub contractor. So if you’re vulnerable and dependent on heat and hot water, explore a different option.
1 star for initial fast contact and reasonable hold time on phone.

Antwort von Catalystservicesuk
Thumbs up
Great service had to dig front and back for underground pipes .Everything put back as it was .Very professional

Antwort von Catalystservicesuk
Fantastic service
Fantastic service, even though it was Easter weekend.

Antwort von Catalystservicesuk
Really good service
Really good service. Quick response and resolved the problem within 15mins. Friendly pleasant chap that came out too.

Antwort von Catalystservicesuk
Excellent service
Engineer arrived quickly. Very friendly. Dealt with problem quickly. Much appreciated.

Antwort von Catalystservicesuk
The young man who came to sort out…
The young man who came to sort out toilet blockage was very good

Antwort von Catalystservicesuk
Fast and friendly
Excellent service from ringing insurance company late Friday afternoon to getting job done all within an hour.

Antwort von Catalystservicesuk
Amazingly good service
Amazingly good service. Called about a blocked drain and they had a drain company here clearing it within about half an hour.

Antwort von Catalystservicesuk
From initialDrain problems contact
From initial contact, the service was efficient and the agent was polite and informative. I was told that the drain operative would be at my house early the following morning. The operative contacted me early morning informing me that he would be with me in about an hour. On arrival he got on with the job and cleared the blockage efficiently. He was polite and friendly. I could not fault the service. Overall an excellent service,

Antwort von Catalystservicesuk
Punctual polite and very efficient

Antwort von Catalystservicesuk
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