Catchcameras Bewertungen 

11
•
TrustScore 2.5 von 5

2,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren


Kontaktinformationen

2,6

Mangelhaft

TrustScore 2.5 von 5

11 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 77 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,6

Alle Bewertungen

(11)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

A brilliant addition to our wedding

A brilliant addition to our wedding.

Reading the previous negative reviews, I’d very much like to confirm that my cameras arrived very early (about 2 months before my wedding day in August 2026) and the customer service was great. Even when I sent off my films without including the customer slip inside, they were very helpful in making sure my films were received safely and processed in 48hrs.

The cameras worked flawlessly and I even refilled one to take on the honeymoon. I just bought another development through them and added it to the bag with the rest of the wedding pics. The photo quality was gorgeous and many guests mentioned how fun they were to use and offered a unique perspective of our special day.

You can trust this company 100% and as someone who owns their own photography company - these guys know what they’re doing and clearly keep improving what on they’ve been brought up on in past reviews. I’ve even recommended them to my own clients 👍

25. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

90s nostalgia, effortless snapping!

★★★★★

Such an easy experience from start to finish! Ordering from CatchCamera was straightforward, the camera was simple to set up, and I was snapping photos in no time. I absolutely love the nostalgic 90s look and feel. It brings back the excitement of taking photos without overthinking every shot and makes capturing memories feel fun again. Really pleased with the whole experience and would happily recommend!

23. Mai 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Thanks for the review Chris, so glad to hear you are enjoying the experience

Bewertet mit 1 von 5 Sternen

Do not use this company

Do not use this company
These are cheap kodak cameras that are rebranded, plastic rubbish!
3 of our cameras stopped working at our wedding reception, mutiple people tried to get them working again
I do not trust them to develop the film we do have
I have emailed them mutiple times over last 3 weeks, no reply
Yet to recieve a refund
They have even tried to suggest user error! I grew up in the generation that used disposable cameras
Do not trust them for your wedding

2. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BUY

DO NOT BUY!

My wedding is two days away. I still have not received my cameras. I ordered them weeks ago. I’ve sent multiple emails and Instagram messages with I was told my cameras would’ve arrived by today but I’ve had no tracking information!

UPDATE - This is a terrible company do not buy from them.
catch cameras have eventually got back to me on Instagram messages, the person I spoke to did give me a refund however their customer service skills were appalling. They didn’t apologise once and seem to have no care at all that these cameras were going to be used for my wedding and how disappointed I was not to be receiving them and the unnecessary stress it’s caused me trying to get in touch with them two days before my wedding trying to find out where my cameras are. I ordered them eight weeks ago and the only thing they said was ‘well you were updated that there was a delay’ but with no apology. You need to do better as a company. This is absolutely appalling.

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT ORDER!

DO NOT ORDER!! I ordered cameras for my wedding several months in advance and they did not arrive in time. So disappointing. Emailed and messaged them multiple times in the weeks before our wedding and got no reply. I can’t believe they offer a wedding package and know people are buying them for such an important occasion and then scam them. Disgusting

4. April 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

HI Becca, I am sorry about this. This is a situation we never want to be responsible for, and we understand how annoying it must have been, especially for your wedding.

During this period we made operational changes that caused a number of orders - including yours - to be lost, and our replies didn't reach people in time. For a wedding, that's unforgivable and I won't pretend otherwise. We've since rebuilt how orders and delivery dates are handled so this can't happen again.

I hope your refund has now successfully been received and hope your wedding was a wonderful celebration. Ali

Bewertet mit 1 von 5 Sternen

Scam

Scam. Agreed a date for cameras to arrive for an event and they never came and now they aren't responding. Disgusting behaviour, ruined a long awaited event

23. April 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Laura, I'm sorry - you agreed a date with us and we failed to deliver against it, and then went quiet when you needed an answer. The delivery-date system we were relying on failed during a period of operational change, and we've since fixed it. I know that doesn't undo your event. I hope you have now received your refund and that you might trust us with an event in the future, if you do then please get in touch so we can make this error up to you. Ali

Bewertet mit 1 von 5 Sternen

My partner bought these for an…

My partner bought these for an engagement party, payment was made and zero communication from the company. Items never received. Don’t purchase

4. April 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Hi Christian, I'm sorry your partner was left with no cameras and no contact for something that mattered. We lost a batch of orders during an operational change and our support didn't respond the way it should have - both failures are ours. We've rebuilt the process since and I hope you have successfully received your refund. All the best, Ali

Bewertet mit 1 von 5 Sternen

Do not order!!!

Do not order!!!

Placed an order a month ago and haven't received anything. No response to emails, social media messages & the website chat function. I posted a comment on their instagram which was deleted by them.

1. April 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Kiera, I'm sorry - the missing order and the silence across email, chat and social are exactly the failures we've spent the last few weeks fixing. We take these matters very seriously and apologise you didn't receive your order. Ali

Bewertet mit 1 von 5 Sternen

Disappointing.

Disappointing.

As per other reviews,
- my order took ages to arrive, with no communication
- I keep being charged monthly, despite the initial order supposedly covering 3 months of film - apparently this was a payment plan for the initial starter kit? This was completely unclear from the purchase on the site - the starter kit is £54 PLUS 3x instalments of £25 apparently, PLUS £25 every 90 days for more film....!
- I have received only confusing AI generated responses to emails
- the camera itself has now broken after only 15 photos taken

I don't trust the company to actually develop the film either so I'll have to pay even more to get this developed myself.

Thought it seemed too good to be true! Avoid.

Edited to add - I left a one star review on their website, which has immediately disappeared! Amazing, clearly very honest and trustworthy... not.

28. Jänner 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Hi Charlotte, thank you for laying this out in detail - it helps me respond properly. A few things points to note:

The delays and the AI-sounding replies were a real failure on our side during an operational change, and I'm sorry.

On the charges: you're right that this wasn't clear enough for you, and that's our problem to fix, not yours to decode. The starter kit is a payment plan that then continues as a film-and-development subscription - real film and hand-developing cost money to keep supplying - but if the page led you to expect otherwise, we owe you a proper explanation and a fair resolution.

A camera failing after 15 shots isn't acceptable - we'll replace it.

Please email me at ali@catchcameras.com and I'll handle all of this personally.

Thanks, and sorry again. Ali

Bewertet mit 1 von 5 Sternen

NEVER I mean NEVER buy from this scammy…

NEVER I mean NEVER buy from this scammy company!!!!! Not only did the camera take months to arrive, they are continuously trying to take instalments of £25 to pay for “film & development”. In what world does that equate £75 in additional chargers. The camera itself is made of cheap plastic, and not worth the money in any way. I first purchased in Jan & still having problems with them trying to take money in April. It’s insane. Worst experience ever, wish I’d never ever bought. Infuriating.

2. Jänner 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Hi Kezia, I'm sorry - a months-long wait and then ongoing charges is a genuinely awful experience and I understand the anger. The delays came from an operational change that cost us a number of orders; that's fixed now. On the charges: the plan covers ongoing film and development - I understand this has now been stopped. Apologies again, Ali

Bewertet mit 1 von 5 Sternen

Never received product and they don’t…

Never received product and they don’t reply to emails.
I ordered a camera from Catch a month a go. I haven’t recieved my order still and despite messaging them repeatedly via email and via the live chat on their website , they haven’t responded or sent out the camera. They are then trying repeatedly to take money for my film subscription with them despite the fact I haven’t even recieved the camera I ordered. I’m immensely disappointed with their inability to get products to customers as well as their non existent customer support services.

7. April 2026
Bewertung ohne vorherige Einladung
Catchcameras-Logo

Antwort von Catchcameras

Nicole, I'm sorry. Being charged for a film subscription before the camera even reached you is plainly wrong, and the lack of any reply made it worse. Both came out of an operational change we've since fixed. Apologies again, Ali

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr