Made in China, shipped from China
As with other customers, i was sucked in thinking this item was coming from a UK based company - its not! the lamp is made in China and shipped from China. I think its a scam company and feel very deceived. The product is ok, but not at all the quality I was expecting at the price i paid.
Antwort von Catrinhome
Hi Melany, thank you for taking the time to leave your feedback.
We're sorry to hear you feel this way, and we want to address your concerns directly.
Catrín is not a scam. We are a Welsh-founded brand, and that heritage is genuinely at the heart of everything we do. Like many brands across a wide range of industries, our products are manufactured and shipped from overseas, this is clearly outlined on our website. We understand this may not have met your expectations, and we're always looking at how we can make this clearer before purchase.
We're glad you found the product to be of a reasonable quality, we think that speaks to the care and attention we put into every piece. We carefully source premium marble and stand behind what we sell. That said, we want every customer to feel confident in their purchase so if you'd like to discuss this further, we'd welcome the chance to make it right.
Yours sincerely,
Catrín