Central Mailing Services Bewertungen 

My first time using a mail service and Alex made the whole process from start to finish really straight forward and stress free, would highly recommend and will definately use again.

Initial Review
We booked 3 or 4 postcard mailing campaigns. The first was OK and we were reasonably pleased, the second went wrong at QA check and the third was absolutely awful. They admitted the error was entirely their fault and they had printed over 50% of the postcards in the wrong colour. After a few mail exchanges they then tried to put the blame on us even though we had supplied the Pantone. We was offered a partial reprint however they could not guarantee would meet the required standards and they wanted us to pay the postage! .We asked for a refund instead which they refused hiding behind a page of excuses. We have cancelled the remainder of our campaigns with them.

Update 2nd October - since this review CMS have moved quickly to resolve the issues raised. They have also promised to make additional QA checks to ensure we do not have the same problems again. This is a very positive response and as such I have altered this review from 1 star to 3 stars.

Excellent service for the majority of the time, with email reminders when things were due. There was a little hitch at the end when I had to request proofs as I hadn't received them.

Fast, reliable and effective service.
A pleasure to deal with many thanks :-)

Maria and the team we’re exceptional helpful from start to finish.
They had a very quick turnaround and no question was too much.
We really appreciate your help and look forward to working with you again!
Thanks
Fiona
Rydal communications

Excellent service from Caroline and the Team!

A very efficient and professional service, quick response times in regards to general enquiries, advice and quotation requests.
Always a pleasure to work with the team at Central Mailing Services.

The price was great and the staff were helpful. Apart from a slight issue with carrier sheets everything went smoothly and we were happy with the service.

The team at CMS always deliver amazing customer service and value for money. there is always help at hand at any point throughout the process of the campaign and key information is supplied at all stages.
Maria Mughal is so lovely and friendly and its been a pleasure working with her.

Louise Hall and Laura Aldridge have been truly brilliant! They have been responsive, accurate and have gone the extra mile to ensure that the project ran according to plan. I will use Central Mailing again for future projects without hesitation.

Super helpful, friendly service!

A really great service. I'd been looking for a reliable mailing house for some time and these guys are great. Always available and helpful if I have any questions, and a very reliable service, they take the hassle out of our distribution, I would definitely recommend.

This was the first time I have worked with CMS, and it was a real pleasure. The service I have experienced was first class, the prices very competitive, and the communication from the account manager was faultless. I will definitely use them again.

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envelopes were provided, print quality was high. Help was also given to verify addresses where we had supplied partial or inaccurate data.

I would happily use CMS for future mailings.

I approached Central Mailing Services and quickly received a very competitive quote. I went to see their premises, as before I have dealt with mailing companies that were not as big (or as good) as they claimed to be. Very impressive premises and a very slick and efficient operation. Friendly and helpful staff. Maria has responded very quickly to all my queries and I had my first mail-shot completed in less than a week from my initial visit. Highly recommended.

Provided a clear time frame of delivery and worked hard to complete the job in good time to meet the scheduled mailing dates for us, despite being a quick turnaround.

Have been using CMS for about a year now, and very impressed with the service

They are very responsive and meet any SLA's we need

I would highly recommend them

Friendly, quick and efficient; Maria was great!

Central Mailing Services provided excellent service from start to finish, with competitive pricing.

We are very happy with both the service, and end product received and shall be continuing to use them for all our mass mailing needs.

I would highly recommend their services to anyone that wants to send direct mail.

I have always recieved fantastic and efficient customer service and aftercare from Caroline Hall at Central Mailing Services (CMS). I contact Caroline on a regular basis as part of various campaigns throughout the year and the service provided is always prompt and accurate, with a friendly and personal touch too.
The quality of print from CMS is always fantastic, which is a great help as often these products are the result of a large-scale mailer campaign. I would recommend CMS to all of my business contacts.

Thank you Caroline for your support and professionalism over the years.