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Certling | Certified Translation Service Bewertungen 218

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A phenomenal service provided by the team at Certling. Incredibly happy with the chat we had before and after the translation. My wife and I translated bank statements for our solicitors. The te... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was fast and also charging by the word makes it much more affordable that other companies. The online tool is very helpful to get a good estimate of the cost.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love the feature of being able to select what you want translated. Especially useful for Bank Statements. Saves you quite a bit of money. Michael was extremely helpful and available from start to fini... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent end to end service, with straight through processing from quotation to receipt of documents, which speeds up and simplifies the process significantly. Two day turnaround met and if you need... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Übersetzer

Vom Unternehmen geschrieben

Certling provides fast, affordable, and official certified translations into English for immigration, visa applications, universities, and government use in the UK, USA, Canada, Ireland, New Zealand and more. We charge per word, not per page, so you only pay for what you need. With instant online quotes, secure uploads, and expert translators, Certling simplifies the certified translation process. Trusted for birth certificates, marriage certificates, academic transcripts, bank statements, and more. Our certified translations meet the requirements of UKVI, USCIS, IRCC, and other major institutions. Certling, Certified translations you can trust, made simple.

Don’t Pay Per Page

Vom Unternehmen geschrieben

Certified Translations Priced Per Word. No Hidden Limits.
Most translation agencies charge per page, often with hidden 250-word limits. That means you can pay the same for 20 words as 250, and even get charged extra after checkout. Certling charges per word, so you only pay for the content that actually needs translating. Our system analyses your document instantly, lets you remove unnecessary sections, and gives you a transparent price in seconds. Every certified translation is prepared for official use in the UK, USA and beyond,clearly formatted, properly certified, and delivered quickly. Applying for a visa is stressful enough. Your translation shouldn’t be.

Our Acceptance Guarantee

Guaranteed acceptance by UKVI, USCIS, IRCC and more

Guaranteed acceptance by UKVI, USCIS, IRCC and more
Our certified translations have never been rejected by UKVI, USCIS, or IRCC. We include everything required for official use: a signed accuracy statement, translator credentials, and a clear format. In the rare event of an issue, we’ll revise your translation at no extra cost.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

218 Bewertungen

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Bewertet mit 5 von 5 Sternen

Brilliant

Really easy to upload and really cheap.
Was the next day ready
I definitely use again.
I do recommend

4. Dezember 2024
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thanks you! Sorry we missed your message on the website chat. Really pleased you were happy with the translation.

Bewertet mit 5 von 5 Sternen

I used their service to translate…

I used their service to translate multiple documents for a visa application. The initial quote was high due to the volume, but before I even reached out, they proactively emailed me with strategies to reduce the cost.

They guided me on exactly which content needed to be translated, saving me several hundred pounds.

Once I paid, the documents were professionally translated and delivered in under 24 hours.

I’m very pleased with the service

19. November 2024
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you so much for taking the time to leave us this lovely review!

Bewertet mit 1 von 5 Sternen

Don't waste your time or give Certling your personal documents!

The whole premise of Certling is that it uses technology to give you a fairer rate. In fact, the opposite is true. The landing page makes it seem like you will get up to a 52% saving versus the competitor. However, once you submit your document with personal information for a quote, you find out that the quote is actually quite a bit higher than the competition.

If you read even the positive reviews closely, you will notice that Certling makes a lot of pricing "mistakes" and the owner Michael has to backpedal to try to avoid critical reviews.

I was quote $80 for a simple translation of a birth certificate (one of the easiest types of documents to translate since it's mostly proper names) while two competitors charged $50. Classic bait-and-switch.

Certling claims that the error was due to algorithm mis-parsing the watermark which is ridiculous because many official documents like birth certificates have seals and watermarks. It makes me question the legitimacy of the technology and whether it should be used for important documents where the translation can have real impact of people's lives.

Certling tried to offer me a 20% discount. Even with that discount, his service with the mis-quote would be quite a bit more than the competition. However, it's much more than the cost. It's about trust, and Certling lost my trust from the beginning.

Michael told me that the competitors would charge me for four pages. That's simply another lie. I got a quote from a competitor, and I was charged a fair price ($50 versus the $80 Certling quote). The competitor quote was fast (took a little over an hour). It wasn't instantaneous like Certling. However, unlike Certling, it was accurate and did not require wasting time talking to the owner and trying to figure out why their technology was messed up.

I'm sharing this experience to give a real impression of how Certling works. The owner is quite good at SEO and marketing so the page came up quite a few times when I was researching option. In the end, it just a middle man trying to make a buck.

16. November 2024
Bewertung ohne vorherige Einladung
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you for taking the time to share your feedback. We value all input, as it helps us improve our services and address any concerns effectively.

We’d like to provide some clarity regarding your experience:

1. About the Quoting Process: At Certling, we use Optical Character Recognition (OCR) technology to analyze documents for translation. In some cases, elements like watermarks or seals may be misinterpreted as text, slightly inflating the word count. To address this, we provide all clients with the option to review and edit the content to be translated before accepting a quote. Unfortunately, it seems this step was overlooked in your case, leading to confusion.
You can view a video on how to do this made by William here: https://www.youtube.com/watch?v=oCa-E4wD5F4&t=16s

2. Our Team's Efforts: When you contacted us, Michael, one of our team members, was actively trying to assist and correct the issue. Unfortunately, it appears the situation escalated before a resolution could be reached. We regret that we couldn’t fully address your concerns at the time.

3. Transparency and Control: Our platform is designed to provide clients with full transparency over their translation costs. No one is obligated to accept a quote, and the ability to edit content ensures that clients have complete control over what is being translated.

4. Ownership Clarification: To address a point raised in your review, Certling is owned by William Hartley, as publicly documented on Companies House. Michael is a valued employee and not the owner. We felt it was important to clarify this to avoid any misunderstanding.

We understand that errors in document analysis can be frustrating, and we’re continually working to improve our systems to minimize such occurrences. We also remain committed to providing responsive customer service to resolve issues swiftly when they arise.

Thank you again for your feedback, and we wish you the best with your translation needs.

Sincerely,
The Certling Team

Bewertet mit 4 von 5 Sternen

Not recognized by Massachusetts RMV

The translation initially had an error (looked like an AI tool was used which interpreted something that wasn't a letter into one). The error was rapidly corrected once I notified Certling.

Unfortunately their credentials were not accepted by the Massachusetts RMV. Michael reached out right away to address the issue, I really appreciate the responsiveness. The credentials letter was amended, but we decided to request a translation from a local translator to not risk it a second time. RMV requirements appear to fluctuate with time and RMV location, it's a bit frustrating.

14. Oktober 2024
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thanks for raising this and we are sorry for your experience. We have emailed you with new versions which fit all of the RMV's requirements. Unfortunately, so of their requirements are not listed on the online guidelines and a handful of translations found themselves being rejected. We have amended our format especially for the RMV to avoid this happening again.

Edit: We greatly appreciate your edits. We really hope that the RMV accepts your documents this time.

Bewertet mit 5 von 5 Sternen

Quick and promised experience

Quick and promised experience, would recommend.

I had my High School diploma and documents translated and certified, just what I needed! The word selection tool was super efficient. When I received my documents the translation was great! Just missed two numbers in the translation (wouldn’t judge because my academic transcript was pretty long), but overall everything great.

21. Oktober 2024
Bewertet mit 5 von 5 Sternen

Fast translation

Fast translation, fair prices, and great customer service. Spoke to Micheal, who very kindly answered the many questions I had.

14. Oktober 2024
Bewertet mit 5 von 5 Sternen

Brilliant customer service

We had our documents for my UK visa application translated from German to English with Certling and had a brilliant customer experience. There is a tool that allows you to upload your documents, select the parts that need translation and generate a quote based on word count. When you have a question there is always someone available through the chat functionality. They are very responsive, fast and helpful. I would definitely recommend Certling for a fast and smooth translation service.

21. Oktober 2024
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Antwort von Certling | Certified Translation Service

Thank you very much for the great review!

Bewertet mit 5 von 5 Sternen

Very good experience overall

Very good experience overall - used the services to translate my academic documents and they were accepted by all universities I applied to in record time. It is very important to check the translations for any errors: if they do and you let them know they will fix it asap and will be managed in a great way. 5/5 customer experience.

17. Oktober 2024
Bewertung ohne vorherige Einladung
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Congratulations on your uni applications and thanks for the review!

Bewertet mit 2 von 5 Sternen

Inaccurate and lengthy translation times.

Inaccurate initial translation from French to English and a long wait time for for delivery of corrected documents.

7. Oktober 2024
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Antwort von Certling | Certified Translation Service

We are usually very responsive on any corrections needed. Could you please check your mailbox for any emails from notification@certling.com
We thought the reviewed version had been received as we had not heard from you and only sent it across again today when you chased us.
We are sorry our services were not to your expectations.

Bewertet mit 5 von 5 Sternen

Had to get a last-minute translation…

Had to get a last-minute translation done for an appointment in two days, received the translated and certified document in under an hour. The customer service is kind and understanding and will solve any issues during the processing time. So I recommend this service and this company to anyone who requires certified translation. Thanking them once again, came in clutch.

8. Oktober 2024
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you! You did told us it was urgent so we did what we could to help. We are pleased that our services delivered to your expectations.

Bewertet mit 5 von 5 Sternen

Superb costumer experience

Process was a bit confusing for me at first but that was quickly put at ease by Michael who answered a million and one questions, worked hard and diligently until my paper work was completed. Thank you again, I recommend this company for any translation with legal documents, highly recommend. Very fast, safe and secure and you have peace of mind knowing your information is safe with them.
Will be using their services from now on. Very happy costumer here.

4. Oktober 2024
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you so much!
I am happy we could help. We will review the process and try to make it easier. It's with feedback like your that we get to improve.
Michael

Bewertet mit 5 von 5 Sternen

Great experience

Simple, straightforward, fast and efficient. It took 5 minutes to fill the form online and 1 hour for the file to be translated (1 page), at a very competitive price. The document provided (certification letter + translation) looks very professional.

1. Oktober 2024
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you very much. We are very pleased you were happy with the service!

Bewertet mit 5 von 5 Sternen

Very fast and accurate translations

Very fast and accurate translations at a reasonable price.
This is the second time I have used them and I highly recommend them.

17. September 2024
Bewertung ohne vorherige Einladung
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you for putting the time to write a review!

Bewertet mit 5 von 5 Sternen

Unbelievably great experience

Unbelievably great experience. If you have any questions, use the chat feature at the bottom. It’s not a bot or AI, it’s a genuinely helpful person that will help you both customise your translation to make it cheaper and also explain any uncertainty you might have about what is needed for your required translation.

In a sea of terrible companies and services out there, these lot give me hope. Will 100% be using again and recommending to everyone I possibly can. Also, Michael needs a raise or a bonus or something 10/10

7. September 2024
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Antwort von Certling | Certified Translation Service

Thanks Dean! This has made my weekend :D
- Michael

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. They dealt quickly, politely and efficiently with the translation of a notarial document that I needed very urgently

2. September 2024
Bewertung ohne vorherige Einladung
Certling | Certified Translation Service-Logo

Antwort von Certling | Certified Translation Service

Thank you for taking the time to share your experience!

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