From the moment Charlotte entered our house we felt well looked after. She took care of all our worries and anxieties about the comfort we needed due to our disabilities, I personally felt at ease exp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
When Joe came i explained my financial situation, he was understanding, empathetic and reassuring. He went through all the options and came up with a suitable bed that was very close to my budget. T... Mehr ansehen
Very reliable service from the visit to choose the recliner required to delivery. Called when then said they would, delivery guys Danny & Stuart called beforehand and were there at the times stated... Mehr ansehen
Unternehmen hat geantwortet
My dad had a chair delivered a couple of weeks ago by Charterhouse. He has been very pleased with them from start to finish. They’ve been prompt, helpful and easy to deal with throughout. He wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Charterhouse Mobility, 7-10 Ticehurst Yards, IP30 9PH, BURY ST. EDMUNDS, Vereinigtes Königreich
- 01284 510 010
- info@charterhousemobility.com
- charterhousemobility.com
4,8
Hervorragend
348 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Joe was very helpful very impressed…
Joe was very helpful very impressed with him and explained everything. Looking forward to my new bed with a better mattress!
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank for your 5 star review! We really appreciate you taking the time to leave such lovely feedback regarding your demonstration with Joe when choosing your new adjustable bed.
Thank you for Choosing Charterhouse.
Best wishes,
The Team
Fabulous afternoon Thank you
We met Henry at our home this afternoon and found him to be a very polite professional person. We picked a stock two seater sofa which met our needs perfectly and in a fabric which exactly matches our decor as well!!
We will be contacting Henry again
In the not too distant future for two rise recliners in the same fabric absolutely brilliant service would highly recommend!
Thanks Henry trust you had a safe journey home look forward to doing more business with you in the future
John and Trish Grange
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Dear John & Trish,
We are thrilled to hear how happy you are with the furniture you've ordered and your lovely feedback regarding the demonstration with Henry. We will certainly pass this on to him. Thank you very much for sharing your experience and for letting us know that you would highly recommend us. It means a great deal to us all.
With our best wishes,
The Charterhouse Team
We were visited by Henry who gave a…
We were visited by Henry who gave a very informative and friendly demonstration. He covered everything we wanted to know and explained to us things we hadn’t even thought of!
We were all very impressed by the chair and him.
10. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review. We're so pleased to hear how impressed you were the furniture and your demonstration with Henry. We'll certainly pass on your kind words to him.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Team
What an amazing service from start to…
What an amazing service from start to finish. Rai was a lovely person who really took all our needs into consideration. He took his time to listen and explain everything. We were kept informed throughout the process. The delivery was amazing. Jamie and Kieren really went out of their way to help. The chair is comfortable and solid. So happy we chose Charterhouse mobility.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you for your glowing review! It means so much to us all to receive such lovely feedback and to hear how delighted you are with the service you've received from start to finish. We'll certainly pass on your kind words to Rai, Jamie and Kieren.
Thank you for choosing Charterhouse Mobility.
Best wishes,
The Charterhouse Team
Great service and a good help by Joe
Great service and a good help by Joe
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review. We really appreciate your feedback and we hope that you'll be delighted with your new furniture.
Best regards,
The Charterhouse Team
Second review
Second review
Bed for my wife was delivered yesterday and what a difference it has made for my wife who is ill at the moment, she had the best nights sleep that she as had in weeks.
I would like to say a huge thank you to all the team at charterhouse for the excellent service, 5 stars is not enough.
Thank you so much from Ann and Don.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for sharing your experience and taking the time to leave a second review following the delivery of your adjustable bed. We are thrilled to hear that your wife is benefiting from her new bed and is experiencing the best nights sleep she has had in weeks. It means a great deal to us all to know how happy you both are with the service we've provided.
With our best wishes,
From all at Charterhouse Mobility
Top class service! Highly recommend
I needed a new chair before my knee replacement so I booked in a demonstration for a chair. Ray came to see me who was brilliant in helping me select the right chair for me. He made me feel really relaxed and the entire process was really smooth. I could not recommend Charter House Mobility enough. Thank you very much for taking care of me.
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your lovely review! We're thrilled to hear that the service you've received has been top class and you would highly recommend us. We greatly value your comments and we know how much Ray will appreciate your kind words.
Thank you for choosing Charterhouse Mobility.
Best wishes,
The Charterhouse Team
Research for recliners chairs
Ed arrived this morning on time with a demo model chair
He was a first class instructor in the chairs and gave us a full briefing and demonstration which gave us confidence in the chairs he was professional friendly and very helpful in answering all our questions which made our decision easy in ordering 2 x chairs
There was never any pressure on us to purchase the chairs and he fully understood our needs
He was a credit to the company throughout and himself
very many thanks to him and the staff we spoke to on the phone as the were also friendly and helpful
John and Pamela
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for taking the time to leave such a lovely review! We know how much your feedback will mean to Ed and we'll certainly pass on your kind words to him. We're thrilled to hear how happy you have been with riser recliner chair demonstration and when dealing with our staff on the phone.
We trust that you'll be delighted with your furniture and if we can be of any assistance in the future please do not hesitate to get in touch.
Thank you for choosing Charterhouse Mobility.
Best wishes,
The Charterhouse Team
All questions were answered politely
All questions were answered politely. Sound knowledge of product. Made to measure dimensions. Professional visit. Expensive but will last with full warrenty.
Thank you for being so efficient.
30. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
We greatly appreciate you taking the time to leave a review. We aim to provide the best possible service and products for our customers from start to finish and we trust that you be delighted with your new furniture.
Best regards,
From all at Charterhouse
Demonstration of Adjustable Bed.
A gentleman named Joe came to demonstrate an adjustable bed and stayed for a full two hours answering every question I had and taking care to ensure that any bed I might order would be the correct one for my needs.
Respectful, polite and friendly, Joe is a credit to the company
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your glowing review regarding your demonstration with Joe. We know how much it will mean to him to receive such lovely feedback and we'll certainly pass on your kind words.
At Charterhouse, we endeavor to provide the best possible service for our customers from start to finish and we trust that you'll be very happy with your new adjustable bed.
Best wishes,
The Charterhouse Team
We had a demonstration and fitting for…
We had a demonstration and fitting for a chair done by “Joe”
He was polite and professional throughout also answered all our questions.
We placed an order and if the end product and delivery are as promised we will be very satisfied.
John & Sandra
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review. We greatly appreciate you taking the time to share how polite and professional Joe was throughout your demonstration and answered all your questions. We trust that your be thrilled with your new riser recliner chair, and if we can be of any assistance in the future, please do not hesitate to get in touch.
Best regards,
The Charterhouse Team
A pleasantly enjoyable experience
Joe turned up at the correct time was exceptionally knowledgeable about his products and took his time to ensure everything was understood by me.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review regarding your demonstration with Joe. We greatly appreciate you taking the time to share your experience and we'll be sure to pass on your kind words to Joe.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Joe was first class, puts needs first
Joe was a really pleasant person dealing with my elderly mum. Making sure the chair she wanted was going to be right for her needs.as she suffers with arthritis in back hips and knees, he was first class, he was honest and not pushy. His knowledge of the product and reasoning of different aspects of the product was outstanding. Thank you Joe
15. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
We are thrilled to hear how pleased you are with the help you've received from Joe when choosing the most suitable chair for your mum's needs. We know that Joe will greatly appreciate you taking the time to leave such lovely feedback and we'll certainly pass on your kind words to him.
Thank you for choosing Charterhouse Mobility.
Best wishes,
The Team
I purchased the Henley chair back in…
I purchased the Henley chair back in 2021 and unfortunately an issue arose recently which involved some of the mechanical parts. Upon calling Charterhouse Mobility, I found their customer service team exceptional. They listened to me and problem solved and this will result in my chair being repaired this week. Great job and thank you.
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Dear Marie,
Thank you very much for taking the time to leave such wonderful feedback. At Charterhouse, our aim is to provide the best possible service for our customers and we're so pleased that you found the assistance provided by our customer service team to be exceptional.
With our very best wishes,
From all at Charterhouse
Great experience
Henry was friendly, helpful and incredibly knowledgeable. He made the process of buying mobility chairs very easy for my mum and he is an asset to the company.
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your 5 star review regarding the process of choosing mobility furniture for your mum with our demonstrator, Henry. We know that he will greatly appreciate your feedback and we'll be sure to pass on your kind words to him.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Team
Henrys visit
Had a visit today from Henry couldn't have been more helpful and efficient demonstrated perfectly. Also helpful office staff setting up appointment. No pressure to buy awaiting delivery eagerly thanks again
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for sharing such lovely feedback regarding your demonstration with Henry and when arranging your appointment with our office staff. We'll certainly pass on your kind words to them and we're sure you'll be delighted with your new furniture.
Best regards,
The Charterhouse Team
Chair demonstration
Joe visited today to demonstrate a chair for my mother.
Mum is in her late eighties and suffered a stroke 4 years ago. We had tried a few options of replacing a her old chair but nothing was really doing the trick. My wife contacted the company and a representative called Joe came to demonstrate the chair and options available. Joe should be commended for his level of customer care and service he spent a few hours going through all the options and nothing was too much trouble. We have purchased a chair and look forward to all the benefits it should bring to my mum.
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
It's wonderful to hear how happy you are with the level of service you have received from Joe when helping you choose the most suitable furniture for your mother's needs and we trust that she will be delighted with her new riser recliner chair.
Thank you for Choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Good knowledge ,very helpful
Joe was a really pleasant person dealing with my elderly mum. Making sure the chair she wanted was going to be right for her needs.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for sharing how pleasant, knowledgeable and helpful Joe has been when helping your mum choose the right chair for her needs. We trust that she'll be delighted with her new riser recliner chair and if we can be of any assistance in the future, please do not hesitate to get in touch.
With our best wishes,
The Charterhouse Team
Happy customer
A representative from the company came to the residential home and spent more than a couple of hours making sure my sister had the right chair with the right measurements and specification. He was very patient, and did what was needed in the situation. Prompt delivery and really happy with the quality of the chair as is my sister. Thank you Charterhouse Mobility
27. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you very much for your 5 star review. We are thrilled to hear how happy you and your sister are with the level of service and quality of furniture she has received from us. We greatly appreciate you taking the time to share your experience and if we can be of assistance in the future, please do not hesitate to contact us.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Team
Thank you, Henry!
Henry, the representative was punctual, friendly, polite and very knowledgeable. Nothing was too much trouble as he demonstrated and explained how the recliner chair operated and would be made to measure for my husband. He answered all our queries: and he left, leaving us impressed with him and the product. We look forward to receiving the chair and hope it is as good as the one brought for the demonstration. Thank you, Henry!
22. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Charterhouse Mobility
Thank you so much for your kind words regarding your riser recliner chair demonstration with Henry. We know that he will greatly appreciate your feedback and we're sure you'll be delighted with your new furniture.
Thank you for Choosing Charterhouse Mobility.
Best wishes,
From all at Charterhouse
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