Kayak was for many years -- until this month -- my go to travel search engine. But no more...never again. Just experienced the worst travel booking experience ever, in 50 years of domestic/... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Enzo made the experience great. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Don't forget, there is a tip option while checking out, these fine... Mehr ansehen
Unternehmen hat geantwortet
I was thoroughly impressed with the ease with which I was able to book with Chatdeals. Quite frankly, I was skeptical to start with but Raavi's prompt in the chat window made it so comfortable. She wa... Mehr ansehen
Unternehmen hat geantwortet
I don't normally write reviews. I got into Chatdeal through a search on Kayak. I got the best possible agent to help me out. Her/His name was Diamond. The person was patient, persistent, empathetic, a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Best flights for your dream destination. Book easily, Fly anywhere!
Kontaktinformationen
980 6th Ave, 10018, New York, Vereinigte Staaten
- +1 (888) 839-0189
- investigation@chatdeal.com
- chatdeal.com
3,6
Akzeptabel
1956 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Totally a positive experience!!
20. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Joshua Lantzy,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Faithfully Yours,
Chatdeal Team
very helpful
20. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Janet,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance.
Faithfully Yours,
Chatdeal Team
Greg thank you
20. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Julien,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Greg.
Faithfully Yours,
Chatdeal Team
had problems with booking as bank…
had problems with booking as bank rejected or site did not pass me on
Theo helped me get it all sorted out expediently and friendly
thanks Theo
20. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Christian,
Thank you for your feedback! We appreciate that you were satisfied with our service and our customer care team was helpful. We hope that next time you won’t meet any issues in booking with us!
We look forward to seeing you again!
Yours Sincerely,
Chatdeal Team
Sasha was amazing
Sasha was amazing! Helped me with my cancellation and refund request and was very sympathetic to my difficult situation.
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Kellie Lederer,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Sasha.
Faithfully Yours,
Chatdeal Team
I was assisted by Amber to find other…
I was assisted by Amber to find other options for a non-refundable cancellation ticket. He raised a high-priority request to resolve this issue in a sympathetic manner.
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Murugan Appasamy,
We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Amber. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback.
Faithfully Yours,
Chatdeal Team
Crystal was swift in his/her response…
Crystal was swift in his/her response and helped me with my flight cancellation. I would like to get assisted by them again in the future
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Graham,
Thank you for your amazing feedback.
Our agent Crystal, is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Faithfully Yours,
Chatdeal Team
Exceptional Customer Support!
I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. Thank you for the fabulous service!!
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Taylor,
Thanks for trusting us with your trip.
We're glad you enjoyed your experience with our agent Ambrose.
Faithfully Yours,
Chatdeal Team
travel booking service
For a travel service, it is meh. I love the deal I got through them but they require a confirmation before even booking. The person who contacted me didn't speak english well. Honestly, should've cancelled than. They than split my family booking up without explanation, which makes any issues harder to handle. Because when they split up the booking, the DOB and citizenship was all wacky. Thanks to SHANIA in customer service who got it all sorted out for me! You rock and deserve 10 stars!
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Rgoss,
We’ll make sure to pass along these kind words to Shania.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Edgar was great.
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Julia,
We’ll make sure to pass along these kind words to Edgar.
Our agent will be delighted to read this amazing feedback.
Sincerely Yours,
Chatdeal Team
Great customer service
Agent was friendly, thoughtful, helpful, and compassionate.
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Ralph,
Thank you for your feedback! We are really happy that you found our website user-friendly and our chat agent team professional and helpful.
Faithfully Yours,
Chatdeal Team
Experience was nice
Experience was nice. She was really helpful.
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Sudhir Kshirsagar,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance.
Faithfully Yours,
Chatdeal Team
Edgar was amazing
Edgar was amazing ! His help
Was great .
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Abrito,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Edgar .
Faithfully Yours,
Chatdeal Team
Responsive, persistence, helpful
Two thumbs up for ChatDeal, especially Mark, Charlie, and Sawyer. They all did the best they could to get me the best offer. Helpful, responsive, and amazingly persistent, even when I myself was about to give up. Thanks guys! Be back again next time for sure.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Indriana,
We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representatives. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback.
Faithfully Yours,
Chatdeal Team
Checking in on my status
I was concerned about a request I put in as I did not get any updates in 40 hours. However Anotonio was able to look into the information for me and quell my concerns and let me know where the request was and with whom. I am confident I will get the information I need, and the chat support helped me find the information
19. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Joseph,
Thank you for your amazing feedback.
Our agent Antonio, is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Faithfully Yours,
Chatdeal Team.
Adam made my day!
Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. Yeah, I got what I wanted, thank you Adam.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Albert,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with Adam.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Faithfully Yours,
Arangrant Team
I contacted Amber via chat to request a…refund
I contacted Amber via chat to request a refund and she quickly found our reservation and forwarded it on to the appropriate department. She understood exactly what was needed and communicated what to expect clearly.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Valued Customer,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Amber.
Faithfully Yours,
Chatdeal Team
Ambrose was of great help with my…
Ambrose was of great help with my requests regarding a flight booking. Thank you.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Antonella,
Thank you so much for the five rating review.
Ambrose is very thorough and meticulous. We’re glad you enjoyed his assistance.
We hope to serve you again.
Faithfully Yours,
Chatdeal Team
Bucky was amazing!
Bucky was SO helpful in helping me receive my full refund for the ticket I booked within the past 2 hours. He was understanding and very communicative. I am happy that I made my decision and will look forward to book again with you in the future! Much love.
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Anthony,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with Bucky.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Faithfully Yours,
Chatdeal Team
Good customer service with Gia
Gia is very helpful in changing my flight ticket, she did exactly what I asked for. Thanks Gia
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Chatdeal
Dear Phung Nguyen,
Thank you for your nice words!
The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Hope you enjoyed booking with Gia.
Faithfully Yours,
Chatdeal Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.