Cheapest Liquor Bewertungen 

103
TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I paid Cheapest Liquor $948 for a case of Verve Champagne (order 18010) on 11/6/26 for my mother-in-law’s 80th birthday. After missing their 2-3 day delivery promise, and ignoring several emails, they... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Placed an order over 2 weeks ago for an upcoming event should have been dispatched next day. They do not respond to any messages or chats. Really poor customer service. Still waiting for a response. W... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Took my money 6 weeks ago and no sign of the products being delivered. I have submitted 3 support tickets without receiving a single response. Tried the phone number associated to the bank transaction... Mehr ansehen

Bewertet mit 5 von 5 Sternen

10/10 service! I'm impressed with how fast my order got delivered to the work office, I only just ordered yesterday!? Loving the convenience of being able to stock up straight to our door. Will de... Mehr ansehen


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

103 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 18 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,0

Alle Bewertungen

(103)

91 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very satisfied customer…I’ve just placed my 7th order

I’ve just placed my 7th order with Cheapest Liquor so thought I’d share my experiences so far.
My first order had a few minor issues with delivery times however since then and with every other order it has been smooth sailing with excellent service. I have had exceptional customer service from Kim in customer support who has facilitated order changes and even batched multiple orders together for me to provide savings on delivery costs. I find their pricing to be competitive in most cases with an impressive and varied selection available. One of the only improvements for this company model would be to provide a telephone service for customer service issues (if at all experienced), as the email process can be time consuming.
With that said, I have loved my dealings with these guys and would definitely recommend using Cheapest Liquor for your purchases.
Dave

20. Jänner 2026
Bewertung ohne vorherige Einladung
Cheapest Liquor-Logo

Antwort von Cheapest Liquor

Thanks so much, Dave! Ten orders in and still coming back — we must be doing something right 😉
We really appreciate your kind words, your honest feedback, and your continued support. Always happy to help make things easy (and save you a few delivery dollars along the way).

-Cheapest Liquor Team!

Bewertet mit 1 von 5 Sternen

An awful experience

An awful experience. Promised 1-2 days delivery, I chased for weeks. After no response I wrote a bad review and only then did they finally contact and offer to refund. Two months later and I am still waiting for my $270.
Do not give these people your time or money.

14. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Outright scammers

Outright scammers. They take your money with no intention of delivering and then lie about refunds. Refunds only happen if you relentlessly chase them and demand transfer receipts—if at all. Avoid at all costs.

6. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The service is truly above average

The service is truly above average
The customer service team (Kim) couldn’t helped me enough
Friendly , very professional and was right on top of everything. Nothing was too much trouble. I had a question. If she never knew the answer she got back to me within 10 to 15 minutes. Email communication absolutely brilliant delivery on time professional followed every step of my instructions could not recommend this company enough. I would definitely be using them again.
And even this being the most busiest time of year nothing was too much for them 10 out of 10

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID THIS RETAILER AT ALL COSTS

AVOID THIS RETAILER AT ALL COSTS
Absolutely disgusting operator with a proven track record to take your money with zero intention of delivering (read other reviews) Clearly fake advertising on what’s available and grossly misleading delivery times (if they even do that at all). Should be shut down.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this company!!!! Total SCAM!!!!

Don't trust this company, everything on their website is a lie and a scam!!! They claim 1-2day delivery, not a chance!!!! 4 days after my order was placed it hasn't even been picked or processed. I contacted them to follow up on my order and was told it was scheduled for delivery the next day. They told me I would receive a text in the morning to tell when to expect my delivery. Another lie!!! By 11am I still hadn't received a text. I contacted them again through their website, but this time they ignored my message. I tried again throughout the day pleading with them for some kind of a response. They also claim to have 24/7 support!!! When I checked my bank statement there was a phone number for Cheapest Liquor. Of course the number has been disconnected. I think I've been completely scammed. I will now need to try to get this transaction reversed through my bank. I will also contact Australian Consumer Affairs. Avoid this company at all costs!!!

10. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS

Ordered wine in August, never heard anything. Followed up and was told there was an issue with their supplier and should be coming soon. This went on for the next 2 months with me having to chase/follow up every time. All the while the items were still showing as 'in stock' online and were able to be ordered.
End of October i got notified i was refunded even though I had constantly stated I wanted the products. I was not warned nor told of this. Noted once again item was still 'in stock' online.
Next week noticed the price of the stock had increased from the $68 i paid to $102 per unit.
Pure bait advertising and will be reporting to Consumer Affairs

Ps now noted all these 5 star bot reviews on this site to try improve their rating. Appalling business practices. Will be found out soon enough and no doubt winding up soon

30. Oktober 2025
Bewertung ohne vorherige Einladung
Cheapest Liquor-Logo

Antwort von Cheapest Liquor

Hi Laura,

I appreciate you taking the time to share this, but the details here don’t line up with how our system operates, so I’d like to look into this properly for you. Can you please provide your order number? Once we have that, we can review the full history and see exactly what happened.

We certainly don’t remove orders without notice, and we don’t mark items as in stock unless they genuinely are. We want to get to the bottom of this, but we need the order number to verify the situation and resolve it for you.

Bewertet mit 5 von 5 Sternen

Very happy

I have been purchasing from Cheapest Liquor for all my business gifting needs for a couple of years now. The process is so seamless, delivery is fast and the pricing always the best in the market. Very happy.

19. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

10 week delivery time

I ordered 36 bottles costing over $1500 on 12th August and recieved them on 24th October (although was sent 9 bottles after 6 weeks). How can a company accept an order for stock they obviously do not have.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Cheapest Liquor-Logo

Antwort von Cheapest Liquor

We’re truly sorry for the experience you had Sarah — we understand how frustrating the delay must have been, and this isn’t the standard we aim to deliver. Unfortunately, the product you ordered went on unexpected backorder with the supplier, which was out of our control. Throughout the process, our team kept in contact and offered several options, including a full refund, alternative products, or keeping the order open. You insisted on waiting for the original stock, and we respected that choice.

To help make up for the delay, we issued a partial refund and provided a gift voucher as a gesture of goodwill. Your full order was delivered once the stock finally arrived. After your review was posted, our team again reached out personally to apologise and offer further assistance and compensation.

We completely understand your disappointment, and we’re very sorry this situation wasn’t resolved in a way that left you feeling satisfied.

Bewertet mit 1 von 5 Sternen

DON'T ORDER FROM THIS COMPANY!

I wish I had read these reviews before I ordered. They LIE about delivery times and make ZERO contact when you enquire about what is going on. I have since requested a refund - sill no communication. Dreadful company, will be reporting them to Consumer Affairs.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Cheapest Liquor-Logo

Antwort von Cheapest Liquor

Hi Amanda,

Thank you for taking the time to share your feedback, and I’m genuinely sorry for the way this was handled. We were dealing with a very high volume of deliveries at the time, which caused delays, but that is no excuse for the lack of communication you experienced.

I can see your order was eventually delivered after a few days’ delay, and I understand how frustrating that would have been. Our team did send through an apology email, but we didn’t receive a response, and I’m sorry if that added to the frustration.

We truly regret how this turned out and appreciate you raising it, as feedback like this helps us improve.

Bewertet mit 3 von 5 Sternen

Received refund for undelivered items

Received refund for undelivered items
The prices appeared slightly lower than other places, and the delivery was identified as 2-3 days so I purchased around $150 worth of drinks for a birthday party. Unfortunately the products did not arrive within the timeframe. A week or so later I received an email from the company offering to send a refund which I accepted.

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No stock

​Sunday 07/09/2025 - Ordered a bottle of champagne with a 3-5 day delivery timeframe
Friday 12/09/2025 - Followed up via email (no phone number I could find)
Wednesday 17/09/2025 - Response received - "item out of stock, should be restocked next week, will ship immediately with priority and send tracking"
Sunday 28/09/2025 - I sent another follow up email, given it had been 21 days with no word
Tuesday 30/09/2025 - Response received, blamed Friday public holiday in Victoria, said the order would be despatched next week by the 07/10 and offered a $20 voucher (will not be used!)
Wednesday 08/10/2025 - I gave up and disputed the transaction with my credit card provider. Still no word from the business and it has been 30 days now.

Suggestion - do not buy from here

8. Oktober 2025
Bewertung ohne vorherige Einladung
Cheapest Liquor-Logo

Antwort von Cheapest Liquor

Hi Iain, we’re really sorry your experience with us ended up this way. This definitely isn’t the level of service we want for our customers. The supplier kept delaying this particular product, and even though you had originally let us know you were happy to wait, we completely understand how frustrating the continued delays were. Our team offered a voucher and complimentary gift as an apology, and once it became clear the stock wasn’t arriving, we went ahead and processed a full refund for you.

We know this was disappointing, and we’re truly sorry we couldn’t deliver the smooth experience you deserved. Thank you for sharing your feedback — it helps us do better.

Bewertet mit 3 von 5 Sternen

Would give them a second chance


Ordered a bottle of spirits. Waited for the delivery. After a week it hadn’t arrived. After contacting them I’m then told it’s not in stock. Choose to wait the couple days till restock and it would be shipped. After another 2 weeks it’s a no show. Contact them again and it still not in stock.
Chose to get a refund, been a month and still haven’t received my money.
Ordered from their competition and this birthday present was delivered within the week from ordering.
After this review, they reached out with an apology which is greatly appreciated. Their trying to fix problems and improve their services. Maybe check that they have what you want in stock before ordering to avoid a delay.

8. Oktober 2025
Bewertung ohne vorherige Einladung

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