Cisco Homes Bewertungen 

351
•
TrustScore 2.5 von 5

2,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

A bunch of scammers who, it seems, have ceased trading. Had the foam 'loft insulation' fitted in 2022 (at a cost of £3200). Have now suddenly had a call claiming the foam is defective and it's rot... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have just had LAPOLLA loft insulation installed. The surveyor Terry came to my home. He spent time explaining everything about the product. First installation appointment was cancelled due to mac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Examination by a surveyor and then a six hour visit by two workmen to install the insulation. Appointments at convenient times and all explained clearly, with photos of the slightly complex roof sp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Company is a con. Scammers fill your loft with “insulation” then 4 years later they tell you it’s rotting the wood and it’s going to cost £3000 to remove !! Scammers please don’t be fooled by their pr... Mehr ansehen

Unternehmensdetails

  1. Unternehmen für Isolationsarbeiten
  2. auch in
  3. Bauunternehmen
  4. Solartechnikanbieter

Vom Unternehmen geschrieben

A friendly family run business, Cisco Homes provide energy saving Solutions we are now one of the leading loft insulation suppliers in the UK. We are approved Spray foam installer and cover all of the UK. We have added Solar Energy/Batteries and Electrical Charging Points for Cars to our portfolio. Our latest investment is that of ProPerla. We are continuously finding eco-friendly ways to help you save money and live better. We offer a free loft/wall survey, book yours now!


Kontaktinformationen

2,3

Mangelhaft

TrustScore 2.5 von 5

351 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,3

Alle Bewertungen

(351)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

We were visited by John Wilson

We were visited by John Wilson. He gave us a very detailed account a new loft insulation.
The very same week Cisco Homes came and insulated our loft. The guys were friendly, clean, on time, and worked very hard.
Would recommend this company.

24. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Whitmoor-Pryer,

Thank you for taking the time to leave us a review.
We really appreciate your comments and recommendation.

Many Thanks
Team Cisco

Bewertet mit 1 von 5 Sternen

Had a lot of cold calling from this…

Had a lot of cold calling from this company claiming my loft needs to be checked, despite telling them numerous times my loft has just been redone recently. Not sure where they purchased the data from. I would be vary of companies who need to resort to these tactics.

24. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear WPLee
We are sorry to hear that you appear to have received a number of calls from us.
I would like the opportunity to make sure your details are remove from our database.
Could you please email me directly at data@ciscohomesltd.co.uk with your contact details including telephone number and we will make sure that your number is placed on our do not call list.
Kind regards
Sue

Bewertet mit 4 von 5 Sternen

Never used Cisco Homes before........

Excellent job done by a busy, but courteous crew.
Job was well presented by the surveyor during the first visit, with plenty of technical detail quickly available.
Installation crew always seemed busy, did a visibly expert job (to my untrained eye), and left a tidy workplace at the end of the day.
Single point dropped was simply due to a high-ish price which I just couldn't shift the surveyor on!

22. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Smith,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

I refused to give review at the time of…

I refused to give review at the time of insulation because although it was done to time, with great service and everything left clean. I couldn't recommend something I wasn't sure worked. Since then, obviously it doesn't heat the house but once the house is heated the heat is retained cutting down heating costs. I've had the moisture levels rechecked earlier than suggested and they are well down. I have elderly parents I recommended it too. Every step was checked with me to make sure they were not being taken advantage of. Dad is partially sighted, Mum has alzheimers. Mike Jones took especial care to show me the photos and also to explain them to dad. I would have no hesitation in recommending the insulation but also no hesitation in recommending Cisco as a reliable trustworthy and caring firm.

18. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Lorraine,

Thank you for taking the time to leave us a review.
We really appreciate your comments and recommendation.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

The men arrived on time

The men arrived on time and were very thorough , put down dust sheets to protect the carpet. They worked well in the loft and finished by lunchtime, although it was expected to have taken them longer to do.
The men were respectful and a pleasure to have them working in the house.

16. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Christina,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 4 von 5 Sternen

Satisfactory work

The workers were professional, friendly and timely

4. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Owoeye,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

Home feels so much warmer

I recently had my roof spray foam insulated. Very good professional service and comprehensive advice. Highly recommended.

2. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Aleksandra,

Thank you for taking the time to leave us a review.
We appreciate your reccomendation.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

Arrived earlier than planned but not an…

Arrived earlier than planned but not an issue.
The workforce were extremly polite and careful of my home. Plenty of protection of flooring. Very happy with the service.

2. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Benting,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 1 von 5 Sternen

Cold called by a robot despite Telephone Preference Service registration

I was cold called by a robot called Alex who gave a long explanation of roof insulation benefits while ignoring the fact I was talking randomly about elephants and the weather to see if it was a human or machine. "Alex" didn't say what company it was operated by, but I was called an hour later by a human who said she was from Cisco homes and admitted that "Alex" was her "colleague".

I have been registered with the Telephone Preference for years. I checked before writing this review to ensure my registration was still active.

Citizen's Advice say "It’s illegal for a company to call numbers registered with the Telephone Preference Service". I would welcome Cisco Homes justification or explanation for why they called me.

2. November 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Dr Milesworthy

As previously stated the original call was not made by Cisco. We purchased your data from another company who use AI technology.
After making investigation around this companies practices we are no longer using their service/data.

Kind regards

Team Cisco

Bewertet mit 1 von 5 Sternen

These people hide behind telemarketing…

These people hide behind telemarketing bots and make calls to people who should be protected by the Telephone Preference Service and are ex-directory. 6 calls received on one day with nothing at the other end. If you dial the number given by CLI it isn't recognised, so you can't find out who these people are that have abused my instruction to not be contacted by cold callers. When I eventually got connected to the bot they got a human to call me from 01752876993 who had found my address and tied that to my phone number without my permission.

Having complained to their Data Protection Officer, I then get a call from one of their Customer Service managers who tries to tell me that it's all OK because it's not their fault the bot called me. They clearly don't understand Data Protection law.

If these are their normal trading practices I wonder how well they'll behave if you have a fault with the insulation they're going to spray all over the inside of your roof???

30. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

I'm sorry to hear that the company we use have called you so many times.
You are totally incorrect in saying we find your address details by searching you by telephone number. Your details are supplied to us as opted in data.
We will contact the company who supply us with the data to address this and ask that your details are removed immediately. We have already placed your details on our do not call list.
Trying to imply also that we are not a company to deal with if there is a fault is totally unfounded.

However thank you for your comments.

Kind regards

Team Cisco
Further to your comments and a further investigation we have now decided not to continue using the company who provided us with your data.

Bewertet mit 5 von 5 Sternen

Excellent service from initial meeting…

Excellent service from initial meeting to application of product. The temperature of the house rarely drops below 21oC (reviewed at the end of October 2020) - so central heating is feeling redundant!!

Highly recommend.

30. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Angela,

Thank you for taking the time to leave us a review.
We are very pleased that you were satisfied with our work.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

Cisco Homes spray foma insulation.

The Cisco Homes operatives arrived well to time (in fact 30 minutes early) and were pleased to be able to commence straight away. They were polite and efficient, completing the foam insulation with no fuss and cleaned up after themselves. I have no hesitation in recommending them.

30. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Pailing,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

All went according to plan

All went according to plan

The lads were polite and friendly, did the job and cleaned up afterwards. No complaints

30. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Sue,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

Cisco Lapolla Spray Foam Instrallation

Despite an unfortunate technical problem which meant the installers could not meet the original installation appointment, they arrived on time at the re-arranged date.
Very competent and careful chaps.
Thoroughly recommended!

26. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Nichols,

Thank you for taking the time to leave us a review.
We do apologies for the delay of your appointment but appreciate your understanding.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

The installers arrived well within the…

The installers arrived well within the agreed time and started preparation straight away.
The work was carried out quickly and efficiently with the installers clearing up before leaving.
Both installers were very courteous and demonstrated a very professional attitude.

22. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Everard,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 4 von 5 Sternen

Professional service

Contact from company day before with estimated time fitters were an hour late on day but did call to inform us of new arrival time very neat and tidy already appears to be making a difference with the upstairs feeling a lot warmer. Only downside was salesman informed us no need to clear loft where fitters complained that loft was still full but all in all good experience

20. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Pat,
Thank you for taking the time to leave us a review.
We apologise for the miss-information regarding the clearing of your loft.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

Mrs Murphy of Sandown Rd

Very professional job. The guys very friendly and left my home spotless.Thanks guy

15. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mrs Murphy,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

INSULATION GUYS TOP FIRM TOP INSTALLERS…

INSULATION GUYS TOP FIRM TOP INSTALLERS TOP MATERIALS THERE WAS NOTHING TO COMPLAIN ABOUT HONEST FIRM AND THEY LIVE UP TO THEIR WORD OH AND A SURVEYOR NAMED FRED WHO PUTS ABSOLUTELY NO PRESSURE ON YOU TO MAKE A SALE CONGRATULATIONS TO CISCO HOMES GOOD ALL ROUND EXPERIENCE

12. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Mr Vile,

Thank you for taking the time to leave us a review.
We are very pleased that you were satisfied with our work.

Many Thanks
Team Cisco

Bewertet mit 5 von 5 Sternen

Excellent and Efficient Service

Received a phonecall from a lovely lady, who explained everything thoroughly and got me booked in for my loft survey the next day. The surveyor was very helpful and informative and gave a very good presentation of the Lapolla product. He also discussed excellent payment options which I was very happy with. Had my insulation completed yesterday and am extremely happy with the how the installers completed the job and cleared any mess they made. I can't wait to see the results of the products and would fully recommend this to other people!

7. Oktober 2020
Bewertung ohne vorherige Einladung
Cisco Homes-Logo

Antwort von Cisco Homes

Dear Miss Bethany,

Thank you for taking the time to leave us a review.
We are very pleased that you were satisfied with our work.

Many Thanks
Team Cisco

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