Citizenwatch Bewertungen 

Bought a Citizen watch in Jan 2015 for £120, thought it would last for years. The guarantee was for 5 years. A few months after the guarantee expired the watch started to malfunction. Are they programmed to fail just after the guarantee expires?!! Won't buy another!!

Sent my watch to someone else. Had to travel 20miles to pick it up. Terrible company avoid

Mistakenly contacted Citizen in USA re extra links for expensive watch and never expected to hear from them. Lo and behold Citizen Uk took up the query and sent me required links for watch. Thought this was brilliant and good service. Don’t understand reviews. All Citizen watches I have purchased have been accurate and have lasted till now. One of my favourite brands and I collect watches including Omega Tudor and other high end makes. Couldn’t be happier with Citizen

Some of the numbers have fallen off the dial of the watch. As it was under 5 years old, I contacted Citizen to ask about a repair under their guarantee. Even though I registered the guarantee at the time of the purchase, they wouldn't consider anything unless I could produce the original receipt which I couldn't find and probably would have faded after 4 years anyway. I expect they would have found an excuse to say it wasn't covered by the guarantee anyway even if I had found the receipt given the tone of their emails!

I BOUGHT A CITIZEN WATCH MODEL NUMBER: E650-S10387857L
THE WATCH HAS BEEN LOOSING ITS TIME TRACK AND DAY OF THE WEEK.I SENT THIS WATCH TO THE MANAGER SOPHIE
CITIZEN UK
Service Centre
PO Box 161
Wokingham
Berkshire
RG41 2FS

THREE TIMES.THEY RESET THE WATCH EVERY TIME AND RETURN IT TO ME. NOW THE WATCH HAS DEVELOPED THE SAME FAULT AGAIN. I WAS JUST TALKING TO THE MANAGER SOPHIE TODAY(ON 05/03/2019) SHE ADVISED ME TO RESET THE WATCH. SHE EXPECTS ME TO KEEP ON RESETTING THE FAULTY WATCH. BUT SHE DOES NOT WANT TO REPLACE THE FAULTY WATCH. AND BY THE WAY, SHE CUT ME OFF THE PHONE CALL. IT IS A DISGRACE THAT THE MANAGER SOPHIE IS CAPABLE OF DOING SUCH OUTRAGEOUS ACT. I AM THEREFORE WARNING EVERY ONE, THINK CAREFULLY BEFORE BUYING A CITIZEN WATCH. SIMPLY BECAUSE YOU MIGHT END UP IN A BAD SITUATION LIKE ME.I HAVE ALSO WARNED HER THAT I AM CONSIDERING LEGAL ACTION AGAINST CITIZEN UK AND I WILL HOLD THEM RESPONSIBLE FOR ALL LEGAL COSTS AND ALL OTHER COSTS ARISING OUT OF SUCH ACTION.