Marianne was a great local guide, made a clear impact in how experienced Oslo She designed an amazing costumed itinerary for our family, adults and children. It included walking tours and local tr... Mehr ansehen
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Das sagen Bewerter
I thought the walking tour was pretty good. The Belgian peacekeepers memorial was very interesting. I did not enjoy the locals shopping dining area as much and I don’t think that the locals really app... Mehr ansehen
Unternehmen hat geantwortet
We had just a few hours to see Hong Kong before boarding our next flight. After booking the experience our guide contacted us via email to discuss the itinerary. Our intelligent guide, Alfred, me... Mehr ansehen
Unternehmen hat geantwortet
Our Tour Guide (Mari) was excellent! She molded our desires into the tour. She customized our 8-hour tour to what we wanted. She was outstanding and very sweet!! Also, since our hotel was somewhat... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.
Why travelers choose City Unscripted
Vom Unternehmen geschrieben
- Personalized experiences hosted by locals
- City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.
Book with confidence with City Unscripted
Free Cancellation • 24/7 Human Support
Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.
Kontaktinformationen
International House, 64 Nile Street, N1 7SR, London, Vereinigtes Königreich
- +44 (0)1234 230 093
- info@cityunscripted.com
- cityunscripted.com
A different kind of City Experience
4,7
Hervorragend
142 Bewertungen
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Great experience
Our guide was very knowledgeable and informative. He was rather serious while we are definitely are more frivolous group. It was somewhat difficult for him to work with walking limitations we discovered as we walked. We had not realized how difficult cobblestones would be on one person so needed to change his original plan. Which he did and was helpful in pointing out ways to see more. The service overall, from booking to planning, wad excellent.
15. Mai 2026
Antwort von City Unscripted
Hi Lynn,
Thank you for sharing your experience. We're so pleased to hear you enjoyed your time exploring the city and that our team helped make the planning process smooth from start to finish!!
We're glad your host was able to adapt the experience to your group's needs and help you make the most of your time there.
Ruslan and the City Unscripted team
Great Kyoto Walking Tour with Milo
We enjoyed our Kyoto walking tour with Milo. He very quickly diagnosed our group’s interests and adapted the tour to best suit our interests and needs. He was engaging and informative and gave us great recommendations to make the most out of our remaining time there. We would work with Milo again!
4. Juni 2026
Antwort von City Unscripted
Hi Brian,
What a lovely review to receive. We're delighted Milo helped make your time in Kyoto so memorable, and it's especially rewarding to hear he helped you make the most of the rest of your stay as well. Thank you for taking the time to share your experience with us.
Ruslan and the City Unscripted team
Awesome Guide
Our guide, Hiroe, gave us a perfect experience.
Booking the tour was also a smooth process.
19. Mai 2026
Antwort von City Unscripted
Hi Dennis,
We're happy to hear everything came together so smoothly! Thanks for choosing to explore with us, and we're delighted Hiroe helped make your time in the city such a memorable one.
Ruslan and the City Unscripted team
Fun, interesting, and educational
Our guide, Shin, was a joy to have as our guide. It was like walking with a friend who was proud of his home city, and to be able to show us around. We were very fortunate to have his deep local knowledge, as he took us to locations we could not have known to visit; with each one added unanticipated depth and context. Add in his knowledge of greater Japan, and it's history within the world, and you have a consummate guide.
21. Mai 2026
Antwort von City Unscripted
Hi Matt,
This is such a lovely description of what we hope every experience feels like. Exploring a city with someone who shares it with genuine pride makes all the difference, and we're so pleased Shin helped make your time there both memorable and meaningful!
Ruslan and the City Unscripted team
Our guide was very knowledgeable!
26. Mai 2026
Antwort von City Unscripted
Hi Susan,
A few words say it all! We're so pleased you had a great experience. Thank you for your review!
Ruslan and the City Unscripted team
Bit disappointed
The booking process was easy, and the guide contacted me in the lead up to confirm what I wanted from the private tour. Unfortunately, the tour itself was quite disappointing. I requested that we visit traditional parts of Tokyo and could it included visiting some places to eat. But the guide focused on cherry blossoms so much so that the guide became lost. We didn’t visit any cafes or eateries instead wondered what seem to be back streets most of the time. I provided a very detailed list of what I wanted in the tour. With more attention to my request and better knowledge of the area we were taken too, this could be a great experience.
5. März 2026
Antwort von City Unscripted
Hi Belinda,
We understand your disappointment and are sorry to hear the experience didn't meet the expectations set during the planning process.
Your feedback means a lot to us, and we're already looking at ways to better ensure guest requests and expectations are reflected throughout the day. We'd love the opportunity to provide a more fulfilling experience for you in the future.
Ruslan and the City Unscripted team
GREEN ZUK
We had an amazing tour and the green ZUK was such a bonus... tour guy super knowledgeable and fun. We highly recommend.
19. April 2026
Antwort von City Unscripted
Hi John,
What a brilliant review! We're so glad the experience left such a great impression, and it sounds like the green ZUK made the day even more memorable. Thanks for taking the time to share your feedback with us.
Ruslan and the City Unscripted team
The gentleman was very knowledgeable
The gentleman was very knowledgeable. Took us everywhere and kept it as fast or as slow as we needed it.
17. Mai 2026
Antwort von City Unscripted
Hi Richard,
It sounds like your host really understood how to make the day work for you. We're so glad you felt comfortable, well looked after, and able to enjoy the experience at your own pace!
Ruslan and the City Unscripted team
We had 17 experiences over a 29 day…
We had 17 experiences over a 29 day period throughout Italy. Only one guide was poor, all the others were exceptional. You helped create an unforgettable travel experience by firsthand encounters of people and places which we now have a personal connection with. Our lives have been enriched by not just knowledge but friends we formed along the way.
8. April 2026
Antwort von City Unscripted
Hi Bill,
This means a lot to us! Creating genuine connections with people and places is exactly what we hope for. Thank you for taking us along for the ride!
Ruslan and the City Unscripted team
The guide was very sweet and very nice…
The guide was very sweet and very nice but she was not as interactive as we would have hoped for . She answered our questions but I wish she had given more context to history and economics . I am not sure if she did not have the knowledge or if it was a cultural issue. We saw different parts of Bangkok but I wish we had more context to what we were looking at .
11. Juni 2026
Antwort von City Unscripted
Hi Fathima,
We're glad to hear you found your host kind and welcoming, but we're sorry the experience didn't provide the depth and context you were hoping for.
Your feedback is appreciated and will be shared with the team. While every host brings their own style, we want guests to leave feeling both connected to the city and enriched by the experience, and we'll continue working to ensure that balance is achieved.
Ruslan and the City Unscripted team
Our 4 day visit to Venice was organised…
Our 4 day visit to Venice was organised by Andrea, Travelcouncellors and it was superb, but was especially memorable by Maria, your guide .
Maria arrived promptly at our hotel, listened to what we wanted to see , which was not the tourist areas and we had a very informed and cheerful 2 hours learning about the history and development of the often unseen parts of the city . Maria guided us to St Mark's square , Rialto bridge etc and suggested ways in which we could see these in detail after she had finished. I cannot recommend her highly enough.
13. April 2026
Antwort von City Unscripted
Hi Joan,
This is lovely to read. It sounds like Maria helped you experience Venice in a way that felt personal and meaningful, and we're so happy she played a part in making your visit such a memorable one. Thank you for your kind words!!
Ruslan and the City Unscripted team
Fantastic experience
Fantastic experience. The guide (can't remember the name unfortunately was fantastic and showed me how to use the suica card, showed me some of the city and enjoyed it. I would recommend this walking tour of you are brand new to Japan and have no idea on what to do or where to go
31. März 2026
Antwort von City Unscripted
Hi Vincent,
We're so glad the experience helped you feel more confident navigating the city and settling into Japan. Thanks for taking the time to share your feedback with us!
Ruslan and the City Unscripted team
Antwort von City Unscripted
Hi Emily,
What a lovely thing to hear. We'll be sure to share your kind words with your host - thanks for taking the time to leave a review!
Ruslan and the City Unscripted team
Great private walking tour in Dublin
Cillian picked us up at our hotel and took us on a walking tour in Dublin. He was a wealth of knowledge, not only about history, but also art, culture, music, food and more. He even serenaded us with a couple of his favorite Irish tunes! We are senior citizens, and he spoke loudly and clearly for us so we could understand all he was saying, , and also walked a little slower so we didn't feel rushed. He is a kind and very smart young man. I would recommend him without reservation.
10. Juni 2026
Antwort von City Unscripted
Hi Susan,
What a joy to read! It sounds like one of those experiences you'll be talking about long after the trip is over, and we're so grateful you chose to spend part of your time in Dublin with us. Thank you for sharing such thoughtful feedback.
Ruslan and the City Unscripted team
We had a great time
We had a great time. Senna was flexible and set up a tour that really followed our interests. He obviously loves showing off the city. We enjoyed Brussels very much.
3. Juni 2026
Antwort von City Unscripted
Hi Gregory,
Reviews like this genuinely make our day. Thanks for letting us be a small part of your time in Brussels - we're so glad it was time well spent!!
Ruslan and the City Unscripted team
Antwort von City Unscripted
Hi Monica,
Short and sweet! We're so glad your host made the experience both fun and insightful. Thanks for sharing your feedback with us.
Ruslan and the City Unscripted team
James did an excellent job as our tour…
James did an excellent job as our tour guide at dachau. He was very informative and was patient with all of our questions. This tour had a lot of walking, if you have mobility problems, this tour may not be for you.
9. Juni 2026
Antwort von City Unscripted
Hi Tracy,
We're so happy James helped bring Dachau's history to life and made space for all your questions along the way. Some places leave a lasting impression, and having the right host makes all the difference. Thank you for your review!
Ruslan and the City Unscripted team
Joel was a pleasant knowledgeable and…
Joel was a pleasant knowledgeable and friendly guide
We enjoyed his tour greatly
Tom Moloney
7. Juni 2026
Antwort von City Unscripted
Hi Tom,
We're so glad Joel's knowledge and friendly approach helped make your time in the city such an enjoyable one!!
Ruslan and the City Unscripted team
Our tour guide was nice but the food…
Our tour guide was nice but the food tour was very unorganized. I expected it to be a bit more structured especially with the communication we exchanged prior to the food tour. We also only went to 5 places in total. It was just okay.
7. Juni 2026
Antwort von City Unscripted
Hi Elliott,
We're pleased to hear that you enjoyed your host's company, but we're sorry the food experience felt less organized and structured than you expected.
Your feedback is shared with the team. We know that a great food experience should feel thoughtfully planned while still being personal, and we'll continue working to get that balance right.
Ruslan and the City Unscripted team
Pleasant tour always good to understand where you are
Our tour guide Csabi was very personable and easy to chat to with. We didn’t have any specific things that we requested to see but rather we asked Csabi to take us wherever he felt was interesting or unique to see. We enjoyed the tour but would have liked a bit more structure, perhaps that was something we should have given guidance on. We seemed to wonder without a real plan of things to see. It was a bit random and haphazard but despite we did get a sense of different areas.
6. Juni 2026
Antwort von City Unscripted
Hi Allison,
It's great to hear that you enjoyed exploring the city with Csabi and came away with a better sense of its different neighborhoods. At the same time, we understand your point about wanting a bit more structure and a clearer flow to the experience.
While our experiences are designed to be flexible and personalized, finding the right balance between spontaneity and direction is important. We'll share your feedback with the team as we continue refining how we tailor experiences to each guest.
Ruslan and the City Unscripted team
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