Clean&Clean Bewertungen 297

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Mariya - 2 years she has helped clean my flat for end of tenancy. Great person, lovely chatting to her - and most importantly exceptionally good and quick at her job. Got the deposit back fully!

Bewertet mit 5 von 5 Sternen

The staff were incredibly quick to respond and were able to book me in on my suggested date. I had Maria who was amazing and did a fantastic job cleaning the flat.

Bewertet mit 2 von 5 Sternen

I booked a one off clean (extensive list covered). Good customer service beforehand, all questions answered promptly. However, the one cleaner who came couldn't possibly have managed all that was on t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Booked a cleaning service for end of tenancy a week in advance. Elim arrived prompt at appointment time, all material provided and worked non stop till spotless flat. Carpets well cleaned and top resu... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsservice
  2. Teppichreinigung
  3. Hausreinigungsservice
  4. Polsterreinigungsdienst

Vom Unternehmen geschrieben

Welcome to Clean&Clean. London’s premier End of Tenancy Cleaning Specialists. Get Your Full Deposit Back with our 5 Days Guarantee! Our vetted and experienced cleaning teams will ensure that your property is ready for inspection. FREE Deep Oven cleaning is included. We’ll supply all cleaning materials and equipment needed for the job, and we won’t charge you parking fees or VAT. Fixed and Transparent Pricing! For a Bespoke End of Tenancy Cleaning Service, call our friendly team today. You can book your end of tenancy cleaning service for the date and time that suits you. Our professional cleaning teams work 7 days a week including bank holidays. To find out more, please give our friendly team a call today!


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

297 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Mariya - Excellent

Mariya - 2 years she has helped clean my flat for end of tenancy. Great person, lovely chatting to her - and most importantly exceptionally good and quick at her job. Got the deposit back fully!

19. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had an end of tenancy clean by Maria…

I had an end of tenancy clean by Maria I was very impressed with her services. She left the place spotless and she was professional but friendly. She stayed as long as it took for the job to be done and would highly recommend

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Paula

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Amazing cleaning from Nina

29. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Rubmary

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Honestly Maria has been super…

Honestly Maria has been super professional and left the place spotless. Would 100% recommend!!

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Marion

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Elin was fantastic!

Elin was fantastic. Thorough, good attention to detail and honest.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Frances

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 2 von 5 Sternen

One off clean - very disappointing

I booked a one off clean (extensive list covered). Good customer service beforehand, all questions answered promptly. However, the one cleaner who came couldn't possibly have managed all that was on the list. Inside cooker and windows not touched (despite asking for this) and rug not moved to clean underneath, bins not emptied (to name a few things). I emailed afterwards and didn't get a reply. Really disappointed - basically a normal clean for 3 times the amount.

18. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

I have used Clean & Clean twice for end of tenancy cleaning on my rental flat. Both times the tenant has left the flat in quite a mess, but by the end the flat has been spotless. The cleaners are very thorough. The team have also been very quick to respond to emails, and provide quotes etc. Would definitely recommend and will use again in the future.

18. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Gabrielle

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

The end of tenancy is quite efficient…

The end of tenancy is quite efficient and throughout. Had a great experience.

10. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Xintong

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Great service's

Great service's, thank you very much

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Thomas

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Quick and efficient

Quick and efficient. Very good service. Used their service twice already

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Adrian

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

The experience is amazing

The experience is amazing, the cleaning is very deep and thorough.

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Danny

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Great job

Anelia has been really great doing her job!

20. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Maribel

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Exceptional high standard of cleaning

The results were amazing, very thoroughly cleaned to an exceptional standard.

2. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Fiona

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Very clean!

Very clean!

2. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Jinjin

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 1 von 5 Sternen

Worst experience with end of tenancy…

Worst experience with end of tenancy cleaning. The cleaner who came didn't understand English so was difficult to talk to. She left everything dirty including kitchen sink, bathroom, windows, kitchen hob...everything that normal cleaning can also do it. Had to be around the cleaner for the whole time. Ultimately she decided to leave when we were trying to speak to the supervisor (tried calling for 20 mins with no response) that it's a badly done job and need another cleaner to come and finish the hob, she left leaving the garbage bags on the door and stomped out. Never ever again!!

Check the email sent over with pictures to see what my friend was pointing out. It's her flat and we were trying to get in touch with you. But you never called us back or bothered responding to us for 2-3 hours.

3. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Devshree

We had the worst customer experience with you. Not only the cleaning lady stayed for 4 hours to clean your property but you've humiliated her by not paying her anything at all. The cleaning lady that you had is working for us for more than 5 years and she knows very well what needs to be cleaned. You were constantly trying to find little things around the flat just not to pay her. Shame on you. Luckily, it's very rare to have customers like you. Wish you all the best with the free cleaning service you've received today. Well done 👍

Regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Reliable service for end of tenancy

Reliable service for end of tenancy. Very happy with the service

23. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Maria

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 5 von 5 Sternen

Great clean and professional service

Great clean and professional service! Would recommend using the company for end of tenancy cleans :)

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Clean&Clean

Dear Mark

Thank you for your feedback. It's much appreciated. If you need anything else in future, please let us know. We'll be pleased to assist you

Kind regards
Clean&Clean

Bewertet mit 1 von 5 Sternen

Awful partial service, not professional, no receipt

I’m trying to understand some of those positive reviews here as they don’t match Google (verified) reviews neither the appalling service I experienced with Clean&Clean.
They said they would clean fixed appliances but our inbuilt coffee machine was left with all the coffee inside. There were lipsticks marks on the sink that were easy to swipe - I don’t know how that wasn’t cleaned. A leather armchair was left full of dust. I paid to steam clean the carpets but that have never happened, they just vacuumed it.
Last not least (especially if you’re a tenant booking an end of tenancy clean), the promised receipt was never sent. They completely ignored my emails when I asked for it as I needed to show it to the landlord.
Apart from what we paid Clean&Clean, we had to pay another £400 out of our deposit for another clean as Clean&Clean service was consider domestic cleaning and it was so bad we couldn’t argue.
Avoid at any cost.

15. Mai 2024
Bewertung ohne vorherige Einladung

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