Purchased a DeepSea Seasweller Clean…
Purchased a DeepSea Seasweller Clean factory version (upgraded) for 384$ in Oct 2025 (order#CF1564491) .The Oyster clasp of the strap came off on one side by Jan 2026 and I spent over 2 months with customer service trying to find a way to fix it based on their service policy. In April, got the shipping address to send it for repairs.Paid for the shipping 50$ USPS from US and an additional 85$ to ship it back but they have disappeared once they got in possession of my watch (which they confirmed) and every means to contact them has failed. Paypal refunded me the 85$ for the return shipping but I am without my watch and a total loss of 475$ .
Hope they will look to resolve this issue to repair their reputation.
Frustrated customer
D.C; USA








