Apart from an actual product, my greatest test is how a company responds when there is a problem….. EXCELLENT! Five stars! I contacted the company and the issue was sorted straight away. The product l... Mehr ansehen
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Das sagen Bewerter
Great communication, had a few questions about item ordered & everything raised was dealt with straight away. Would highly recommend.
Grandchildren love the set of blocks we received. There was a problem with one of the light up blocks but this was quickly resolved by Isabelle from customer services. I will definately be making fu... Mehr ansehen
Unternehmen hat geantwortet
I ordered Click Blocks in December well before christmas and they never arrived so I asked for a refund. No refund was given becasue they "Couldn't give a refund when an order had been fulfilled". T... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
576 Bewertungen
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Really good company to deal with and I…
Really good company to deal with and I am sure my Grandsons will love their click blocks at Christmas
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your kind review! We’re really glad to hear you had a great experience with us, and we hope your grandsons absolutely love their Click Blocks on Christmas. We’re sure they’ll have so much fun building and creating!
magnetic blocks
I recently ordered magnetic blocks in error. I kindly ask to retract the order within the 30 min period. I was contacted by click blocks and they made an offer to keep the order which I couldn’t refuse. We emailed back and forth a few times. I am now very happy that the products will soon be in my possession so I can see my daughter's happy face once she opens the present for Xmas. Thank you
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear that our team was able to work with you after the order was placed and that the offer we provided made the experience even better for you. It’s great to know the communication felt smooth and supportive throughout.
We hope the blocks bring a huge smile to your daughter’s face on Christmas — we’re sure she’ll love them. Thank you again for choosing Click Blocks!
Ordered three legendary sets for my…
Ordered three legendary sets for my nephews…they will love them! Great service and nicely packed.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear that the Legendary Sets arrived nicely packed and that you’re happy with the service. Your nephews are going to have an amazing time building and creating — what a fantastic gift!
Thank you again for choosing Click Blocks!
Excellent customer service
I ordered these for my son for xmas. There initially was a problem with delivery and it took a little longer than expected but the customer service was outstanding. Thye couldn't do enough to rectify the problem.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your thoughtful review! We’re really glad to hear that, even though the delivery took a bit longer than expected, our customer service team was able to step in and make things right for you. We always want to ensure our customers feel supported, especially when gifts are involved.
We hope your son absolutely loves his Click Blocks on Christmas — thank you again for your kind words!
Refer to all my friends
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your support! It means a lot to hear that you’d refer Click Blocks to your friends — recommendations like yours truly help our little brand grow. We really appreciate it!
I ordered and paid for a set of blocs…
I ordered and paid for a set of blocs but the courier let me down at this end (either delivered to another address or something else)! I contacted the company who then gave me 5 star service. They took up my complaint with the couriers (EVRI) and then sent me a replacement order. Very professional and courteous throughout the whole transaction. Would definitely recommend
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your wonderful review! We’re really glad we were able to step in and sort everything out after the courier issue — situations like that can be incredibly frustrating, and we never want our customers to be left without support.
It’s great to hear that the replacement arrived safely and that you felt well looked after throughout the process. Your kind words truly mean a lot, and we really appreciate the recommendation!
Accidently entered the wrong delivery…
Accidently entered the wrong delivery address when ordering and they managed to rectify it the next morning before the package got sent lut
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your review! We’re really glad to hear our team was able to update the delivery address in time — mistakes like that happen more often than you’d think, and we’re always happy to fix them before the parcel goes out.
We appreciate your kind feedback and support!
Dissapointed
Took, 3 weeks to arrive. When they did they are absolutely not worth the money I paid. Bought a legendary pack and an elite pack, which didn’t even come in any sort of box. Wouldn’t recommend for the price at all.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you for sharing your experience — we understand your disappointment, and we appreciate you taking the time to let us know what happened.
Delivery times can vary depending on the courier route, but three weeks is longer than usual, and we can see how frustrating that would feel. We’d be happy to review your tracking details if you’d like us to look into what caused the delay.
Regarding the products, the Legendary Pack includes the full storage box shown on our website, while the Elite Pack arrives in protective packaging rather than a presentation box. The exact contents and packaging for each pack are listed online so customers can see what to expect before ordering, but we understand if this wasn’t as clear as it should have been for you.
We’d like the chance to make this right. Please reach out to us at info@click-blocks.com
with your order details so we can review your case directly and discuss the best way forward. We’re here to help.
Great product and great customer…
Great product and great customer service!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear that you’re happy with both the product and our customer service. Your support truly means a lot to us!
Fabulous gift idea
These are great, my grandson is going to love them. This will get him off the screen, especially now with the Under 16 restrictions. Had a slight issue and customer service was onto it straightaway, I'm so very pleased with the outcome, I feel they went above and beyond. Will definitely be buying more for his birthday next year
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your wonderful review! We’re really glad to hear that the blocks will be a great screen-free activity for your grandson — especially with the new under-16 restrictions, they’re perfect for keeping kids engaged and creative.
It’s great to know our customer service team was able to jump in quickly and get everything sorted for you. We’re delighted that the outcome left you feeling well supported, and it truly means a lot to hear that you felt we went above and beyond.
We’d be thrilled to help you again when his birthday comes around next year!
Ordered these for a Christmas present…
Ordered these for a Christmas present for my 5 year old. Although they haven’t been played with yet, I know they will be a favourite! Great idea for those that like Minecraft and building.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear you chose Click Blocks as a Christmas gift — they’re perfect for little builders, especially those who love Minecraft-style creativity. Even though they haven’t been opened yet, we’re sure your 5-year-old will have an amazing time building and imagining with them.
We truly appreciate your support!
Be careful how much you pay
I bought a delux box set (the large set in a box) and an underwater add on. They were discounted in a Black Friday sale and I paid around £50. They took around 10 days to arrive. The sets are nicely presented but so much smaller than I thought. I see they are now heavily discounted and I could have paid half of what I did pay. I don't feel the sets are worth the money I paid to be honest so my advice would be, check the cost and measurements.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you for sharing your experience — we appreciate the honest feedback.
We’re glad to hear that the sets arrived safely and that you were happy with the presentation, but we understand how disappointing it can feel if the size wasn’t what you expected. Your feedback helps us continue improving how we communicate this.
Regarding pricing, Black Friday promotions can change throughout the event, and we understand how frustrating it is to see a deeper discount appear after your purchase. We’re happy to review your order and see what options we can offer to support you.
Please reach out to us at info@click-blocks.com
with your order details. We’d like to take a closer look and find a solution that feels fair.
#61443
Just received my order. Very good and efficient communication with the helpline. Also very fast response turn around
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your wonderful review! We’re really glad to hear that your order has arrived and that you had such a smooth experience with our support team. Fast and clear communication is something we always strive for, and it’s great to know it made a difference.
Great customer service
Great customer service. Had a pricing issue which was resolved straight away.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear that our team was able to sort out the pricing issue for you right away. We always aim to make things clear and easy, and it’s great to know your experience reflected that.
Great Christmas Present
Bought these as a Christmas present for my son. He will absolutely love them. Haven't opened the packaging but all seems to be good quality. Quick delivery as well.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear your order arrived quickly and that everything looks great so far. We hope your son absolutely loves his Click Blocks on Christmas — we’re sure they’ll bring lots of fun and creativity!
Excellent customer service
I think the customer service is amazing with this company, they replied to my email quickly and supportively and I'm excited to give the blocks to my little boy at Christmas!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your lovely review! We’re really glad to hear you had such a positive experience with our customer service team and that you felt supported throughout. We hope your little boy absolutely loves his Click Blocks on Christmas — we’re sure they’ll bring lots of fun, creativity, and excitement!
Click box was very helpful .
Click box was very helpful when I e-mailed over a misunderstanding. I had ordered the pro box thinking from the picture in the advert it was a lot bigger should of read the write up first of the different pack sizes.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your review! We’re really glad to hear that our team was able to help clear up the misunderstanding quickly. It’s easy to mix up the different pack sizes, and we appreciate you taking the time to reach out so we could clarify everything for you.
We’re always here to help if you have any questions!
I ordered my first click blocks for a…
I ordered my first click blocks for a gift this Christmas. When the package arrived, it was damaged and unusable. I emailed Click-blocks right away. The responded quickly and sent out a new package immediately. I have been extremely impressed by the customer service given. Would recommend purchasing from them. The click blocks are an excellent toy and gift, just unfortunate mine were damaged on arrival.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your thoughtful review! We’re really glad to hear that our team was able to respond quickly and get a new package sent out right away — that’s exactly the level of support we want every customer to experience.
It’s unfortunate that your original parcel arrived damaged, but we’re happy we could sort it for you without delay. We truly appreciate your recommendation, and we’re so pleased to hear you think Click Blocks make an excellent gift.
We hope the replacement brings lots of fun and creativity this Christmas!
Great Customer Service.
I had to get in touch with the customer service team and they were so helpful and kind as well as so quick to help. I was so surprised with the high level of customer service.
As for the blocks - my son was so happy! I will have to order more!!
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your wonderful review! We’re really glad to hear you had such a positive experience with our customer service team — kindness and quick support are things we truly value, so it means a lot to know it showed in your experience.
It’s fantastic to hear that your son is so happy with his Click Blocks! We love that you’re already thinking about ordering more — that’s the best compliment we could ask for.
Thanks again for your kind words and support!
I originally ordered the wrong product…
I originally ordered the wrong product so they changed it to be the correct version before shipping it. I am hoping once I receive it that it is the correct one.
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Click Blocks
Thank you so much for your review! We’re really glad our team was able to update your order before it shipped — we always want to make sure customers receive exactly what they intended to buy.
We hope the correct version arrives soon and that you’re happy with it once it’s in your hands. If you ever need anything else, we’re here to help!
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