ClockParts.com Bewertungen 27

I knew I was in trouble when I called the customer service number and was instructed to send an email for the safety of the employees during the pandemic. In Sept of 2023. No response. No email response. No phone number to call. Crappy clock that is all scratched up.

Uitstekende service. Na jaren trouwe dienst gaf het 'motortje' van onze geluidloze Seiko klok (slaapkamer) de geest. bij Clockparts vond ik de originele Seiko motor, dus geen gedoe met met niet passende wijzers e.d. Maar . .dom dom, ik vergiste me in de lengte v.d. as, het paste dus niet. Dit uitgelegd bij Clockparts, en ik kon de foute opsturen, en dan kreeg ik de goede. Zowat per kerende post ontving ik die, zonder extra kosten, keurig thuisbezorgd. De klok loopt weer !

This is one star too many for this outfit. My order was incorrect and incomplete. I asked for parts return instructions, and no response. They will not answer my inquiries, and are unconcerned about the incorrect order that was received.
Please be aware of the unreliability, lack of confidence and concern that this company exhibits.
CAVEAT EMPTOR!

Where are my parts?
won't answered emails and nobody at the phones

I've purchased four of the company's high torque clock motors for use in a post clock. All four have failed in the past year, and their four replacements have also failed. Their customer support folks no longer respond to my emails.

Took 3 weeks to get my clock mechanism. It's cheap, plastic and broken with no retainer ring.
A waste of $40

I have a 35 year old brass desk clock in which the movement died. Clockparts.com has a wide variety of movements, hands, and other parts. They also are quick to respond to questions, and have helpful information on the website. I ordered over the weekend. The order shipped on Monday and arrived Wednesday.
Note: The hands are in the box. They are taped to the invoice, with the hour hand and minute hand back to back. Easy to overlook.