Giacom Bewertungen 

236
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent company to deal with, we like suppliers who are flexible and straight talking. Our account manager Lloyd Gardner, always picks up the phone and always does what he says he is going to do. Ca... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve dealt with Giacom Wholesale Mobile for many years and find the support very good. They can be easily contacted via phone and anything complex I generally raise a ticket. Lloyd our account mana... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lloyd Gardner our account manager for Mobile always comes back to us promptly and helps where he can commercially to win business.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I am a small MSP and maintain 15 small businesses on a monthly retainer plus I resell M365 and various add-ons like backup. I used to love Giacom. Never used their tech support since that's what I do,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. B2B-Dienstleistungen
  2. auch in
  3. Online-Marktplatz
  4. Softwareunternehmen

Vom Unternehmen geschrieben

Giacom is a channel-only marketplace and software provider, supporting more than 6,000 MSPs, resellers and technology providers across the UK. Through its Cloud Market platform, Giacom gives partners access to cloud, communications, connectivity, mobile, hardware, cybersecurity and business software from leading vendors and carriers. Giacom’s Cloud Market Tools support the full customer journey, including sales, ordering, billing, self-service and system integrations. Alongside its technology portfolio, Giacom provides specialist sales, product and technical support, as well as training, marketing resources and industry expertise to help partners develop their capabilities and grow their businesses. By combining technology, software, enablement and expert support in one place, Giacom helps partners broaden their propositions, simplify their operations and spend more time supporting their customers.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

236 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(236)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

It is a pleasure to work with Giacom

It is a pleasure to work with Giacom, if it was not for Michael Sugden being as attentive and helpful as I need, this relationship would not have worked!

Great account manager!

12. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Bruce,

Thank you for your review, it's great to hear we are a pleasure to work with and that Michael is a key part of that relationship.
I'll let him know straightaway of your feedback.

Thanks again,
Darran

Bewertet mit 5 von 5 Sternen

Giacom for 365 needs

I've worked with giacom for a few years. Their support is the best on the market for now, no competition, not even close.Sales, not so much, but their techies are fantastic at their job. Ash, Team Lead for the support is excellent at his job as is his team. Above and beyond.

11. Dezember 2020
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi John,
Thanks for the feedback, was good to discuss this over the phone last week.
I'll be sure to get this feedback over to the teams.
Thank you,
Darran

Bewertet mit 5 von 5 Sternen

I've worked with Giacom for 4 years. Fantastic

Ive worked with Giacom for 4 years with different companies and the service is fantastic, you couldn't ask for more. Even, on the rare occasion there is an issue, its usually with the computer and they do their best to help and every time helped me fix it quickly.

16. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hey Chris,
Great feedback there, thank you.
Glad we consistently provide you a great level of service.
Thanks again,
Darran

Bewertet mit 5 von 5 Sternen

Outstanding support

I have been using Giacom's hosted services for over 8 years now and have always found the support to be excellent but rarely required. I had occasion to request emergency support at 11pm last week when multiple mailboxes for one client started sending out spam. I had a call back within 15 minutes and the problem was quickly identified as being at the client end and I was able to resolve it promptly. Outstanding support and a big thank you to Stefan for getting back to me so quickly even during Covid-19 lockdown.

14. April 2020
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Morning Keith,
Thank you so much for your review.
It was so nice to receive this message appear in my inbox this morning, the first thing I did was make sure Stefan was aware of the review and thank him for providing you this support.
We always aim to provide excellent support to our partners and continue to do so in these challenging times.

Thanks again,
Darran

Bewertet mit 5 von 5 Sternen

Support (Chat) is always very quick

Support (Chat) is always very quick, polite and professional. Great service!

11. März 2020
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Ross,

Thank you for the feedback, glad we are giving you a great level of support and service.

Darran

Bewertet mit 5 von 5 Sternen

Always a speedy response and great support

They always provide speedy response and continue to offer a broad range of good value services.
Account Management and Technical Support are excellent.

2. Dezember 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi there,
Thank you for the fantastic review, I'll be sure to pass this on to our teams.

Darran

Bewertet mit 5 von 5 Sternen

Great support

I recently had to contact Giacom's tech support team as I had a provisioning issue. I got a very quick response that answered query 100%, no bouncing back and forth. great support, as is generally the case with Giacom.

17. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi there,
Thank you for your Trustpilot review.
Really pleased that our tech support team have met your needs and continue to do so.
Darran

Bewertet mit 5 von 5 Sternen

Giacom have and continue to be a great…

Giacom have and continue to be a great partner. Their platform is very easy to use and they have a extensive portfolio of SaaS that fits into our MSP model. Account Management have been supportive and helpful and very recently have also engaged with us on joint marketing campaigns.

17. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Chris,
Thank you for your review.
Glad we have such a great partnership, let us know if there is anything more we can do for you.
Thanks - Darran

Bewertet mit 5 von 5 Sternen

Giacom's Branded Marketing Materials a big Thumbs UP!!

Giacom have supplied my company with several branded marketing campaign products from web micro-sites, to email and social media postings and laterally printed materials. The process of ordering is very simple and timescales generally around a week or less. Quality of the finished product is very good. The support from staff such as Taz throughout the process has been exemplary. Overall, the Giacom experiance is excellent, they cannot support you enough.

27. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Graham, thanks for your review.
I'm really pleased you are so happy with the marketing campaign support.
We are really proud of this service and the support we provide throughout it.
Thank you - Darran

Bewertet mit 5 von 5 Sternen

Branding process was excellent

Branding process was excellent. Taz was really helpful from start to finish and the end product is great.

27. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Daniel, glad you felt the process was excellent and the end product was great. Taz is a 'star' and i'll be sure to let her know about your feedback.
Thanks - Darran

Bewertet mit 5 von 5 Sternen

If you need hosted a solutions partner …

If you need hosted a solutions partner - your search is ended
I have been a partner with Giacom Cloud Market for more years than i care to remember. They have great support which has been enhanced by the 'chat' facility.
Their range of products is vast and their knowledge in depth when required.
They provide the security of a large company but with small company support - i.e. always there when you need them
thoroughly recommend them

24. September 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Philip,
Thanks for your Trustpilot review, really appreciate it.
If there is anything more we can do for you, just let us know - The Giacom Team

Bewertet mit 1 von 5 Sternen

These clowns bounce legitimate emails…

These clowns bounce legitimate emails because they have a policy that no other email provider has that stipulates the sending IP address’s FQDN must match the domain the email is being sent from. No other provider does this and it is NOT an RFC requirement and it means users of their service are having legitimate emails blocked!

1. August 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi, really sorry to hear this. We'll contact you over Trustpilot for more information regarding your review, so that we can understand this a little better. - The Giacom Team

Bewertet mit 5 von 5 Sternen

Recommended.

Recommended.
Ingram was a disaster for us.
Giacom is better all round.

30. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Barry, thanks for leaving us a TrustPilot review, we really appreciate it! - The Giacom Team

Bewertet mit 5 von 5 Sternen

I thoroughly recommend Giacom

I have been with Giacom for many years and they have provided a faultless email service at a great price throughout. Their customer service and support processes are excellent too. I thoroughly recommend them.

24. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Stephen, many thanks for leaving us a review on TrustPilot. If there's anything else we can do for you, just let us know! - The Giacom Team

Bewertet mit 5 von 5 Sternen

Brilliant System

Brilliant System. Very quick and does exactly what it says.

23. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Thanks for the TrustPilot review, Steven! Let us know if we can do anything else to help. - The Giacom Team.

Bewertet mit 5 von 5 Sternen

Great Service and Product

Bit of a shaky start, but support has much improved over the past few months. The product is great and look forward to continuing to work with Giacom.

21. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Shaun, thanks for leaving us a TrustPilot review! - The Giacom Team

Bewertet mit 5 von 5 Sternen

Good experience and easy to use the…

Good experience and easy to use the dashboard

18. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Lawrence, many thanks for leaving us a review on TrustPilot. If there's anything else we can do for you, just let us know! - The Giacom Team

Bewertet mit 5 von 5 Sternen

Great service

12. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Dean, thanks for leaving us a TrustPilot review! - The Giacom Team

Bewertet mit 5 von 5 Sternen

Very positive experience so far

Very positive experience so far. A bit of a learning curve for me so I appreciate the support and help.

26. Juli 2018
Bewertung ohne vorherige Einladung
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Antwort von Giacom

Hi Stephen, thanks for reviewing us on TrustPilot! We're all new learners at some point, we're glad we could help. - The Giacom Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr