Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
They're a great company and their live support is excellent but the online ordering system is a bit wonky. Every time I tried to book a new delivery date it got further into the future. That said, liv... Mehr ansehen
Unternehmen hat geantwortet
I have been using CO2You to source my CO2 cylinders for a couple of years now. Always been friendly & professional. great communications re charge dates & delivery & flexible enough to postpone if you... Mehr ansehen
Unternehmen hat geantwortet
Great value for money - I at least feel I am contributing to my health by drinking more water because it is so quick simple and easy to make up a litre of sparkling water. Nice looking kit too. The ga... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Kontaktinformationen
Vereinigtes Königreich
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Hervorragend
1768 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Great ethical and locally sourced…
Great ethical and locally sourced replacement canisters, that fit our carbonating device (I will leave that less ethical company name out of this review).
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Logan, appreciate you taking the time to leave us a review
Have been trying for 5 days to cancel…
Have been trying for 5 days to cancel my subscription. they won’t let you do it online but say you need to phone them and of course they don’t answer the telephone!!!! So Im stuck with a product that I don’t want and paying £44. Also watch out as they sneakily hike their prices at each delivery!
15. Juni 2026
Bewertung ohne vorherige Einladung
This company has always been great
This company has always been great, but the customer service was exceptional this week when we were responsible for a mix up with the delivery company. CO2 responded to our dilemma immediately and resolved it rapidly and in a very friendly, warm manner. If all companies operated like this, the world would be a far better place.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Wow! Thanks for such a wonderful review, it means a lot to us. The team behind the scenes work hard to make sure we genuinely get things right for you, and it never has to feel like a big deal. It's great to hear that we were able to efficiently resolve this for you. Thank you for taking the time to leave this review, and enjoy your bubbles 🫧
Excellent service
Excellent service, super easy to reschedule swaps for a more suitable date, and great to know the canisters are all being reused.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Fiona! We're so happy to have you as part of our Refill Revolution! Great to hear it's working so seamlessly for you.
Saves me a fortune
This, my water filter and my water spritzer saves me a lot of money on bottled sparkling water
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Great to hear it's all working so well together Tom! And it's helping to reduce the amount of plastic too 🙌
Cancelling a NIGHTMARE!
If you don't use much, DO NOT BOTHER! Nightmare to cancel. Maximum is 4 months delivery. Have a huge backlog of the bl**dy things, and they don't give you any time to use up what is left before returning the cylinders. Really rubbish. Left with nearly 4 full ones and they are refusing to cancel my subscription unless I return the cannisters within weeks - never going to use up all that gas in that time. Really rubbish customer service and a nightmare to extract from the bl**dy service if you do want to. If you are a relatively low volume user (it is just me), it is definitely wroth sticking to purchasing branded cannisters from High Street stores.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Hi Kath, thank you for taking the time to leave a review, even if the experience didn't go well for you.
We're sorry the subscription wasn't the right fit, we try to offer different options and flexibility to accommodate this - like dropping to a 2 cylinder plan, or purchasing single cylinders. Our customer service team are on hand to help with queries and finding the right set-up for your household.
Our subscription works more like a flat-rate service than a pay-per-use one. Your subscription charge gives you access to up-to 4 cylinders of gas within the time frame (similar to how your phone contract works). As a circular economy, we rely on cylinders being returned in line with subscription periods. That said, we try to offer some flexibility where possible and we'd always rather help someone adjust their plan to meet their needs.
The return of cylinders on cancellation is our standard process, as they remain our property. If there were any gaps in communication on timing we will always look into that. We hope you'd give us another chance on a smaller plan, and if not the team are always here if you change your mind in future.
Great product at a very good price
Great product at a very good price. Staff very helpful.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Lynn, our customer care team will be really happy to hear this!
Very easy order and easy to change the…
Very easy order and easy to change the order if need, Delivery prompt, good company and great to deal with.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Lovely to hear, we're glad the hassle-free deliveries are working so well for you and the team have helped make that even better! Enjoy your bubbles 🫧
Love this company
Love this company, excellent customer service.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Sally! That means a lot to us. The team behind the scenes are always working to make sure you're never left with questions or without support. Enjoy your bubbles 🫧
Excellent customer service
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Richard! They're a brilliant bunch, and care about getting things right for you. Enjoy your bubbles 🫧
The best customer service
The best customer service. No receiving the canisters at the moment , just too expensive with the amount of fizzy I love to drink.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Jan, so glad the Customer Service team are helpful - they work hard to make sure it never has to feel like a big deal! As always, if you want to restart your subscription at any point you can reach out to the team to chat about the right quantity for you refill@co2you.com 🫧
Easy-peasy
I’ve been using CO2you for over a year now and the service is great. When my last bottle is getting low I receive an email then an invoice which is all paid automatically. Finally I get a swap out date via text from the courier and I just need to put my empties in the box and swap them for full bottles. Easy-peasy
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Rory! Glad to hear the hassle-free deliveries are working so well for you. Enjoy the bubbles 🫧
This is how gas exchange should be
This is how gas exchange should be done. No fuss, super easy, and great customer service
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Andrew! Glad to hear you're loving the CO2 YOU hassle-free service
Really simple to use with excellent…
Really simple to use with excellent customer service if needed but that’s rare
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Marie - our customer service team work hard to make it as effortless as possible too!
The system is excellent and any…
The system is excellent and any problems ironed out immediately by the customer service team.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Pat, our Customer Service team will be very happy to hear that!
Sorted an issue with no problems
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Leslie!
Just an all round great experience with…
Just an all round great experience with CO2 YOU. They deliver when they say they will and if I ever need to change the delivery date, they're always able to accommodate.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Great to hear our deliveries are proving to be hassle-free and convenient for you Daniel! Thanks for the review.
Excellent service and if you have to…
Excellent service and if you have to call customer they have very helpful and friendly staff.
Would rate higher if I could
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks Gary we're grateful for you taking the time to leave us such a lovely review!
great service, but courier delivery is poor
I have always received a great service from CO2YOU, but the delivery service from the courier is appalling.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Hi Nick, thanks for taking the time to leave us a review. We're glad to hear everything on CO2 YOU's side if working really well for you, but it's always disappointing to hear delivery partners hinder this. Please know we hear your feedback on this, and it's something we're working on from our side to try and make this as seamless as possible.
Great customer service and reliable
Great customer service and reliable deliveries/collections.
One minor issue, one canister out of 4 was empty when new box arrived. Customer service was amazing and very quickly resolved. Highly recommend Co2 You. Thank you
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CO2 YOU
Thanks for taking the time to leave us a review Sharon, we're glad our team could efficiently resolve the issue of the empty cylinder! Enjoy your bubbles 🫧
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