Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
False advertising... the bracelet that I received does not say in "morse code" what is depicted in the photo on their website. My beads aren't in the same order. I've corresponded with customer... Mehr ansehen
I love the ring! The color is beautiful and it sparkles in the sun. The message engraved on the band is a great reminder that I am stronger than I sometimes think I am. The ring is great but the cu... Mehr ansehen
Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Kontaktinformationen
Vereinigte Staaten
- support@cocojewelry.com
- cocojewelry.com
4,2
Gut
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My order was delivered late
My order was delivered late. Customer service was contacted and refunded my order.
15. Oktober 2025
Bewertung ohne vorherige Einladung
I have not received my order
I have not received my order
Cat Mother Birthstone Bracelet
Silver
Part of "Cat Mother Birthstone Bracelet"
Please give me
Update on status
I can longer track since it has arrived from China
25. Oktober 2025
My order was delayed a bit and when I…
My order was delayed a bit and when I sent emails asking for updates I received responses almost immediately. Great customer service !
5. November 2025
Bewertung ohne vorherige Einladung
They have great customer service
They have great customer service. I had a problem with my order and they fixed it with no problem.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Love the bracelets
Love the bracelets. Can’t wait to give them for Christmas presents.
24. Oktober 2025
I ordered it with the initials L &S you…
I ordered it with the initials L &S you put a lowercase L and an S so that it looks like S and I. That is not what I wanted. I wanted uppercase L if need be a lowercase S cause it still looks like an S what can you do for me?
23. Oktober 2025
Antwort von Cocojewelry
Hello, We’re really sorry to hear that the item you received wasn’t what you were expecting — that’s never the experience we want for our customers. We’ve responded to your email and are currently waiting for your order information so we can send out a replacement package as soon as possible.
We truly appreciate your patience and the chance to make this right.
Love them fast service
24. Oktober 2025
HERE WE GO AGAIN
I received an email stating I placed an order for 2 items totaling 51.99 on Nov. 4, 2025. I immediately emailed stating I did not place any order. It did not show what card was charged, only said manual. I immediately locked my cards so no charges could be taken. I have since set Sarah Pelea at info@ lovecocojewelry 7 times. SEVEN. I asked to cancel the order 4 times. They were unresponsive I then got an email it was shipped. I emailed said person at said email 2 more times. They were unresponsive. I sent a final email requesting to return like they require informing them they made a mistake, I don't want their crappy merchandise, that the difficult time they gave me in the past the first and only time I purchased something from them, was returned. I got the run around for 6 weeks. I'd never use them again. THIS COMPANY IS A JOKE. POOR CUSTOMER SERVICE. NEVER RESPONDS TO ISSUES. THERE IS NO PHONE NUMBER TO CALL. AWFUL COMPANY.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Cocojewelry
Hello, Jennifer. Thank you for sharing your feedback. We understand your concerns and have responded to your email regarding the recent order.
Please know that the item you received was sent as a gesture of goodwill, at no cost to you, in response to the inconvenience you experienced previously. We value our customers and wanted to take this opportunity to make things right.
If you have any further questions or need assistance, feel free to reach out to us directly.
Pretty but smaller than expected
I received my order quickly. However I was disappointed with the size of the child stones as you can barely see the color. I wish the child stones were a bit larger so they would truly complement the larger stone.
20. Oktober 2025
The ring is made of quality material
The ring is made of quality material. It is a beautiful ring I wear everyday and I had great interaction with Coco jewelry. They were response and made sure I was satisfied with my delivery.
10. Oktober 2025
The Experience what's good
The Experience what's good? The only thing I didn't like. Was when I purchased something for 10 bucks? That turned me $6 for shipping and handling. How much happens when I just paid,
19. Oktober 2025
Antwort von Cocojewelry
Hello, We’re very sorry to hear that you haven’t received your order. Please contact us at info@lovecocojewelry.com and provide your order details, so we can check the status and assist you right away. Thank you for bringing this to our attention — we’ll do our best to resolve it quickly!
My order came promptly and the jewelry…
My order came promptly and the jewelry is beautiful!!!! Will definitely be ordering more!!!
19. Oktober 2025
Worth the wait
My order took longer than expected to receive. But when I reached out to customer service, they made it right. And the product is adorable and well made! Worth the wait
17. Oktober 2025
Antwort von Cocojewelry
Hello, Kristen. We’re very sorry about the delay with your order. We’ve just sent you an email with an update and tracking details. Please check your inbox (and spam folder, just in case). Thank you for your patience and understanding!
Not worth the money
Extremely disappointed in these bracelets. Very cheap quality and the letters are soo small that you can barely see them.
18. Oktober 2025
Antwort von Cocojewelry
Hello, EMB. We’re so sorry to hear that your order didn’t meet your expectations. We truly value your feedback and would love the opportunity to make things right.
Please contact us at info@lovecocojewelry.com so we can discuss a possible solution and ensure you’re fully satisfied with your experience.
Thank you for bringing this to our attention — we look forward to resolving this for you.
Absolutely beautiful and meaningful!
I bought the “Every Daisy” ring for my mom and she love it soooooo much. The packaging was lovely, and it has a gift card inside of it!! Highly recommend if you’re looking for something heartfelt and high-quality.
8. Oktober 2025
Bewertung ohne vorherige Einladung
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