Well the initial test was fine and fun, than I had to pay (somehow I knew that) - it was 0.99USD so I tried to give it a go. While I beleive that they have information about subscription plan when the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Signed up on cognius during one of those late-night scrolling spirals and forgot about it like two seconds later, classic me. Trial ends up billing me, and I'm bracing for the back-and-forth, but supp... Mehr ansehen
Unternehmen hat geantwortet
I am usually the type who actually reads the fine print and I still somehow missed the auto renewal thing. Figured I had get some whole lecture about it from support but Cognius just put the $39.99 ba... Mehr ansehen
Unternehmen hat geantwortet
Didn't realise my one off payment was actually tied to a subscription. My bank called about suspected fraud and cancelled it.. I had tried to log on via email with no success, assumed it was fraud..
Unternehmen hat geantwortet
2,7
Mangelhaft
38 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This app tried to charge my card for a…
This app tried to charge my card for a subscription I didn't approve. I took a so called IQ test that was free but to get the results it was .99. So I paid that and then they tried to get 27.99 out of me which the bank stopped and now I will be issued a new card. I saw p people saying to just lock your card ,my was locked and they tried it but the bank stopped it. So locking your card doesn't help with this app. Just wanted people to know this.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for sharing your experience.
We understand why this situation would be upsetting, especially when you were not expecting an additional charge.
We'd like to reassure you that Cognius is a legitimate service. Subscription details, including the 3-day trial period and recurring membership, are presented before the purchase is completed.
If you believe there has been any misunderstanding regarding your subscription or attempted charge, please contact our support team at support@cognius.app. We'll be happy to review your account, investigate your case, and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please don't hesitate to contact us at support@cognius.app
Scam no way to cancel subscription or…
Scam no way to cancel subscription or contact them
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
This company is an absolute scam
This company is an absolute scam. You are signed up for a subscription without your consent. When you try and click on the link to access your account to cancel the subscription, you find an error page. They hacked into my Google Pay account so even when I cancelled my card and was issued a new one, they still got the information from the new card and tried to take a further payment. AVOID LIKE THE PLAGUE!
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
Please note that Cognius does not have access to customers' Google Pay accounts or banking credentials. If you suspect unauthorized activity on your payment method, we recommend continuing to work with your bank or payment provider while we investigate your case.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Scam_No info on internet for this company
****UPDATE #3--I did receive an email from Cognius, after they read this review and they did provide a refund to me for $24.95. Today (07.23.26) the refund did post to my credit card account. So, if you have any issues or concerns, I would recommend using the contact email address they have on their site. Clearly state what those issues/concerns are and indicate what your expected resolution would be. Based on my most current experience, their customer service was very attentive and very pro-active to come to a mutual resolution. I hope this helps you!
***UPDATE #2--After reading the reviews, again AFTER I got scammed, I notice some of the reviews received this (canned) message-HOWEVER, please do not believe what they stated in their response as they do NOT tell you when you are registering that you are signing up for a 3 day trial (what company does a 3 day trial anyway?) and you will be charged $39.99 a month! Anyway, I caution you, please don't register for any test and don't give them your bank/card information! Here is the response from the company:
'We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.'
**The response from the company are LIES! They do NOT provide you with any information!!!! This company is a SCAM!!!!
***UPDATE: Same day: I had to contact my bank to have all charges from this company stopped. I also had to obtain a new card because this company has my credit card information. NO where on the sign up does it state you are on a 3 day trial period and will be charged $39.99/month. I only found that out thru their confirmation email. When you visit the site, there are no phone numbers to talk to anyone and the chat is AI and you can't speak with a human. When I contacted my bank, they did give me this phone number: 202-990-9615 but it too is automated and you can't speak to anyone. To cancel, their system will text you a link to follow. I did NOT use the link. I didn't want to give them anymore information than they already had. Also, when I called the number, it was listed as "Tryinnerly!" Also, when I sent an email to their "support" all I received was a "canned" letter stating my subscription was cancelled. However, I personally don't believe it. This is the reason I requested a new credit card! Please, please don't fall for this scam!!!
I would imagine this company has low life people sitting around their computers just adding up the .99 cents they are receiving for their stupid test, laughing at all of us who fell for their deceitful tactics! PLEASE, don't do it!
Okay, I got screwed! I paid them .99 cents and it was deducted out of my account, but when I tried to locate them on the internet, I can't find any information for them! I came here and now I realize I was totally scammed! I am so sorry now that I didn't trust my instincts!
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concerns and appreciate you taking the time to share your experience.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you need to access your report, after logging in, please navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Big Red Flags
I was unable to access their website to unsubscribe before my 3 day "trial" was over and could not find the website anywhere- tried various search engines. This is a scam!!! Red flags everywhere!!!
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I think it was like 3 dollars but then…
I think it was like 3 dollars but then a 40 dollars payment was put in My card SO yeah it's a scam
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
They tell you to pay .99 to see your…
They tell you to pay .99 to see your results. Then they charge you $39.99. deceiving. Don't fall for this.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Was charged 39.99 after not being…
Was charged 39.99 after not being informed or subscribing to a monthly subscription. Told 5 to 10 business days for a refund which is bs. Very unhappy. There should be a zero star rating option for this company!
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you, including checking the status of your refund.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
After trying it out for 1 euro it…
After trying it out for 1 euro it automatically tried to subscribe for 40 euros per month. Watch out
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
It was fine until I thought to check on…
It was fine until I thought to check on Trust Pilot. Just before I put my card details to pay the 99c for the test result ! Phew! They would have started charging me monthly!!! Read ALL the small print at the bottom of the payment box.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
If you have any questions about our subscription or pricing, please feel free to contact our support team at support@cognius.app We will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Fraudulently trying to charge me for a…
Fraudulently trying to charge me for a subscription and app not available to cancel. I'm trying to log in and it's not accepting the password and not sending reset email.
I tried to cancel the subscription that I did not knowingly sign up to. I tried contacting them through the email, lets see the response.
The test link did not work either.
I wish to cancel whatever subscription they say i accepted, and can't!
There was nothing mentioning any subscription when I paid the 99cents of initial payment.
Update: I emailed them to ask for the cancellation, due to my bank not being able to do anything. They were courteous on the email, cancelled the movement and refunded me.
Glad I waited before cancelling the card.
Their email:
"Dear Customer,
We have initiated refunds for the charges associated with the account linked to the email .....@gmail.com.
Refunded amounts:
- X USD
These funds should be credited to your account within 5–10 business days.
If the original charge was made in a different currency, the amount will be automatically converted by your bank.
Your subscription has also been cancelled, and no further charges will occur.
If you have any other questions, we’re happy to help." It got refunded thankfully.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you are unable to access your account or your report, please log in and navigate to:
Tests → View Report
If you are experiencing login issues or are not receiving the password reset email, please contact our support team at support@cognius.app so we can investigate and help restore access to your account.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
This Cognius company is evidently a scam! I paid for a 99 cent report & then received an email that I would be charged $39 per month for ongoing services which I did not agree to.
This Cognius company must be a scam charging people for monthly payments that have not been agreed to. I even said no I did not want any continued support. I only paid 99 cents for one report then they sent an email saying I will be charged $39 a month & only have 3 days to cancel this by clicking their link & their link does not work to cancel it! I will be notifying my bank & the Better Business Bureau. All of the other reviews are saying the same thing so it's not just me that this happened yo. This must be cancelled!
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at cognius@support.app and we will be happy to assist you with your request.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Fraudulently trying to charge me for a subscription and app not available to cancel
I tried to cancel a subscription that I did not knowingly sign up to. I tried contacting them through the support system they said was on their app. This link does not work.I wish to cancel my subscription. I had not realised that there was any subscription when I paid the 99p initial payment today. I therefore cancel this immediately and do not authorise you to take any further payments.
Please reply informing me that this has been done today.
Fay McDiarmid
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at cognius@support.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at cognius@support.app and we will be happy to assist you with your request.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
buyers beware - something fishy about this company
I left a single star because I could not leave zero. Paid 0.99 for a report that NEVER arrived as the link does not exist. Finding contact details is extremely difficult. My fault for giving scammers my bank details. You tried to take money for a subscription that I never agreed to although you claim -in your responses to others on Trust pilot - that pricing is clear. Obviously if it was there would not be this many complaints about the exact same issue. I would like to CANCEL the "subscription" that I never agreed to!
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at cognius@support.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you were unable to access your report, please log in to your account and navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Unexpected membership charges/ payment
UPDATE: 09/07/2026 - I received an email saying that my emails & subscription could not be found. I took a screenshot, reiterated my email address & sent it. I got a very quick reply that says now that my subscription has been cancelled & that a refund will be issued for my most recent monthly charge. This jrefund could take up to 10 business days so we shal see.
----------------------------------------------------------
Today I was notified that a payment charge of €39,99 had been taken from my account. I was somewhat disturbed as I had ONLY authorised & expected a 1 off charge off 0.99c for a report. After reading the reviews (sadly too late as, I hadn't expected this charge) - it would seem this is a commen occurence. I have sent 2 emails to support to cancel my membership & issue a refund but have had no reply. I did check my junk folder & inbox & there was definately no emails about this charge - only one about my 0.99 report being ready & to log into the website to read it - again nowhere wa it mentioned that I would now be charged €39,99 (I assume monthly) as a member. I would advise people to be catious when filling in their details as I do NOT find this site very transparent - LESSON LEARNED.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription and the unexpected charge.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
We are sorry to hear that you have not yet received a response to your emails. Please contact our support team at support@cognius.app so we can review your case, verify your previous requests, and assist you with your refund request if applicable.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Payment went through my account without…
Payment went through my account without permission.SCAMMERS. Paid 99 cents. never got results. have called several times. they say get code and never send it. trash company,
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We are sorry to hear that you experienced difficulties accessing your test results and have concerns regarding the charges on your account.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
To access your report, after logging in, please navigate to:
Tests → View Report
If you are not receiving the verification code or are unable to access your account, please contact our support team at support@cognius.app so we can review your case, help restore access to your account, and assist you with any billing concerns.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I paid GBP1 for an initial report but…
I paid GBP1 for an initial report but then could not get into the app at all. I emailed 2 Cognius email addresses to cancel the account and stop the charge, but they did not respond and still took GBP30 without authorisation.
6 days after my second email to Cognius, they replied and arranged to refund the GBP30 that they took and this has been received, asking me to update this review if I am now happy. I am certainly happier than I was and will draw this episode to a close, but there is clearly a business model here that is prompting the same feedback from a range of people.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We are sorry to hear that you experienced difficulties accessing your account and were unable to cancel your subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
To access your report, after logging in, please navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
Please contact our support team at support@cognius.app so we can review your case, verify your previous requests, and assist you with your refund request if applicable.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Took £30 without authorisation
Took £30 without authorisation
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.