Commas Bewertungen 

222
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get s... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

222 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(222)

153 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

WHAT A SCAM!

WHAT A SCAM!! First I paid $264 for something they said would be set up in minutes. NOPE!! First you get a call and they wanted $10,000 investment, then more calls and went down to $4000 investment!! And many hours of training each week to set up a’store’!!
DON’T BUY IN TO ‘THE PUSH BUTTON SYSTEM’!!! Total Scam! After 2 days I knew I wanted a refund of my $264. And FANBASIS had a 60 Day Money Back Guarantee! Yea Right!! After filling out forms and trying to reach people! NO REFUND! And told it could take 30 To 60 Days! This should not be ALLOWED!! DO NOT DEAL WITH FANBASIS!!!

16. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Becky — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help

Bewertet mit 1 von 5 Sternen

GOOD IF YOU HAVE TIME TO WASTE

Fanbasis should be using their time to actually onboard people (they ghosted me) instead of flagging bad reviews on trustpilot 😂

15. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Ashton —
In some cases, additional verification steps (including social account review and financial documentation) are required before an account can be fully activated. These steps are part of our compliance and risk review process and can sometimes extend onboarding timelines.

Please email support@fanbasis.com so we can escalate internally and resolve this for you.

We appreciate the feedback.

— FanBasis Support

Bewertet mit 1 von 5 Sternen

Now that I've read these reviews My payment and their system did not mesh. Nothing they described to sign up was there. It didn't work and it was easy to see that I had been duped. Elon Musk can find

Now that I've read reviews too, it only confirms that it is a scam. I don't know about the others but I don't have $106 to lose especially when the Representative was asking so many questions, requested last four of my personal digits, listened as I discussed being scammed in the past and still went on to sell me a dud. The Trump Administration needs to hear about this and change needs to be made to stop online ads (that do nothing but collect other people's money then run). Now. send DJT a text at @realDonaldTrump with a strong description of what was most important to you and include attachments (can you attach their video) and maybe screenshot or scan into a pdf then click and send asking President Trump to have DOJ or Elon Musk identify these people, require reform, repayment. This company is in Hollywood, FL. Sad.

29. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Georgia— thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

I have not heard a word concerning my…

I have not heard a word concerning my initial payment. Do I get my money back? Please respond.

18. Februar 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Lillie — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Paid $67 and given a phone number

Paid $67 and given a phone number, talk to someone and they said I was approved, they'll be sending me information in 24-48 hours. Email never came, and when I tried calling the phone I called the first time, number was no longer any good. I just want my $67.00 back, I'm disputing it now. STRAIGHT SCAM

22. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Maurice — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Bewertet mit 1 von 5 Sternen

This business/company is a scam

This business/company is a scam!
I was looking at my bank statement and noticed a transaction I didn't recognised.

I had never heard of this business & never had any dealings with this business but some how got my credit card details and started charging payments to my Credit card. How the hell did they steal my information with out my authorisation?

24. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Anthony — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 5 von 5 Sternen

It was amazing support

It was amazing support. Very quick and responsive and the team here provided a concierge service.

24. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

THEY WASTED 1 MONTH AND DIDN'T EVEN SET…

THEY WASTED 1 MONTH AND DIDN'T EVEN SET UP MY ACCOUNT. They said the process usually takes 10 hours and kept asking me questions, when they already said I'd been onboarded and they were just doing final touches. I kept asking when I could start procesing payments after sending them like 10 documents, and THEY COMPLETELY GHOSTED ME. Absolute waste of my time.

1. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Andreea —
In some cases, additional verification steps (including social account review and financial documentation) are required before an account can be fully activated. These steps are part of our compliance and risk review process and can sometimes extend onboarding timelines.

Please email support@fanbasis.com so we can escalate internally and resolve this for you.

We appreciate the feedback.
— FanBasis Support

Bewertet mit 1 von 5 Sternen

This company is complete fraud. Charged me 6 times in one month

This company is complete fraud. Don't say I didn't warn you. I have been charged 6 times in one month and there is NO one that will take a call or explain the charges. I am having to cancel my card and report it as fraud. You'd be crazy to do business with a compnay like this.

1. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Rob — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 1 von 5 Sternen

TOTAL SCAM

DON'T USE THEM - TOTAL FRAUD. They charged my card multiple times totalling $25,000+ over multiple days after I used their service. These transactions were not authorized by me in anyway. The issue is still ongoing, with new charges continuing to appear every day. I was told the charges would be canceled, but they were fully posted and I have not received any refund. Despite multiple attempts to reach out to them to resolve this, the situation remains unresolved. They keep saying they're working on a fix but nothing got fixed for weeks. I'm consulting a lawyer to get advice and considering filing a lawsuit regarding this matter.

UPDATE: they flagged my review as “defamatory content” (lol) which was not approved by Trustpilot given it's based on my actual experience. The company finally attempted to return the funds in cash to correct the erroneous charges weeks after all of this happened; but guess what, THE TRANSFER WAS REVERSED THE FOLLOWING DAY RESULTING IN A SIGNIFICANT NEGATIVE BALANCE IN MY ACCOUNT.

They have just been causing so much ongoing disruption and significant inconvenience over the past month. AVOID AT ALL COSTS AND SAVE YOUR TIME AND MONEY.

16. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Jiyoung — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Bewertet mit 1 von 5 Sternen

No real buyer protection a very disappointing experience…

I had a very disappointing experience with this platform. A service was sold as long-term access, but it stopped functioning after a relatively short time with no meaningful communication or support.

There is also publicly available evidence that the service was not represented accurately at the time of sale. Despite providing this and trying to resolve the issue through support, no real action was taken and I was redirected elsewhere without a solution.

It feels like there is very little protection for buyers in situations where a service is not delivered as described.

18. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Peter — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 5 von 5 Sternen

1 minute response times.

1 minute response times.
Drew Candido is the goat.
Lowest fees in the industry.
Best financing on the market.

What else could you possibly want from a payment processor?

13. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

I received this e-mail the other day

I received this e-mail the other day. I don't owe them any money, however very threatening. They didn't even have the correct name on the e-mail. They are actually holding $7,000.00. I hope no one does business with them. Apparently they are broke. These people should not be handling peoples money. Please report them to the Florida Attorney Generals and Federal Trade Commision (FTC) - enough compalints and they will be shut down. We are going to report them. Here is the e-mail from them:

"This email serves as formal notification that FanBasis has initiated legal proceedings against and you personally for the outstanding balance of plus accruing fees, interest, and attorney's costs.
You have until 5:00 PM EST on to remit payment in full and avoid escalation.
To be clear: this is not a question of whether FanBasis will recover what is owed-it is a question of when, and what you are willing to put yourself through in the process. The balance will be collected. The only variable is how much permanent damage you sustain to your credit, your reputation, and your ability to operate a business in this industry going forward.
If payment is not received by the deadline, FanBasis will proceed with the following:
1. UCC Lien Filing - A UCC-1 financing statement will be filed against you and your business entity, creating a public record of the debt and encumbering your ability to obtain financing or credit.
2. MATCH/TMF Reporting - Your account activity, including your chargeback ratio and the circumstances of your account termination, will be reported to the appropriate card network databases.
3. Credit Bureau Reporting - The outstanding balance and judgment (once obtained) will be reported to Equifax, Experian, and TransUnion.
4. Law Enforcement Referral - Given the activity patterns identified on your account-including withdrawals immediately preceding a surge in disputes-FanBasis will file a formal complaint with the FBI's Internet Crime Complaint Center (IC3) and any other relevant federal or state authorities.
5. Judgment Enforcement - Upon obtaining a judgment, FanBasis will pursue all available collection remedies, including but not limited to bank levies, wage garnishment, and asset seizure.
These actions will create a permanent record that will follow you. Future processors, lenders, and business partners conduct due diligence. What they find will be determined by the choice you make this week.
These are not negotiating tactics. This is the process that begins Saturday if the balance remains unpaid.
To remit payment or discuss resolution, reply to this email immediately."

1. April 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Sam—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Bewertet mit 1 von 5 Sternen

Birds of a feather

Fanbasis is the actual payment processor for
the scammer White Glove Inc. They get between the purchaser and the fraud. Making it even more difficult to receive the promised refund. They ( and myself) should be more careful in who they choose to do business with. A note Fan Basis name would appear on my credit card statement would have been another red flag. They should also be aware of their clients 100% money back guarantee.

23. Februar 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Donald — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 1 von 5 Sternen

hepls scam website to operate

had only one interaction with fanbasis as a customer, i bought a subscription for the video genation site "clipify.io" that turned out to mimic an other serious vendor. the site is an obvious scam, no video was ever generated. i'm shure that fanbasis.com is well aware of this and simply does not care. they help fraudsters to cash out, as simple as that.

30. März 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Definitely was not what was advertised

Thought I was getting assistance to open up a SHOPIFY account with setup of everything needed. I paid the $67 for the domain, then I was ghosted. SHOPIFY account was there but nothing else. What I paid for and what Company advertised was false. Got nothing but basic info to contact SHOPIFY when asked for a refund.

21. Februar 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

This company is a scam

From my experience as well as people I know who've used them, If you ever get a client asking for a refund they do not alert you whatsoever up until you loose the dispute. Not through the app, website, email, text. Nothing.

They also have terrible customer service with no number to call, as well as extremely high fees for transactions.

0/5 massive scam

23. März 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Completely misrepresented as "free"

Completely misrepresented as "free", You only have to buy the domain name for 67.00, sounded reasonable, which I did. Only to then, be berated by one of their associates, because I have low income and bad credit. The very first thing out of his mouth, was how much money I had? Total rip off, trying to get my money back. Do not waste your time, complete b.s. imo.

20. März 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Elvin — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

Fanbasis is a horribly ran company…

Fanbasis is a horribly ran company inside and out . They do not know what they are doing ! They going your account when there is a dispute still pending and Risk will threaten you with legal action and have an attorney call you Never use this ! It is a Nightmare

9. März 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Mya—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Bewertet mit 5 von 5 Sternen

Let's clear up the noise pls..

All of the reviews here stating scam don't understand how a Merchant of record service works.

Fanbasis is a payment processor, meaning they don't charge anything.. if you are seeing "Fanbasis" charges on your statement, that means you purchased something from someone who PROCESSES through Fanbasis.

You're not being scammed, you just don't know how to cancel a subscription for something you agreed to pay for. Contact the seller and cancel, so you are not charged.

I have also only lost one dispute ever, but that has nothing to do with Fanabsis and everything to do with the banks approving my evidence of fulfillment. If you lost your dispute, it happens. Don't blame your processor and instead either provide real fulfillment or be more selective with who you sell to!!

13. März 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Nick,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive outcome, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

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