Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases ar... Mehr ansehen
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Das sagen Bewerter
I rented storage unit at #255 Allison Park, Pa this week. As soon as I opened the door Kelly behind the counter greeted me immediately with a smile. We discussed what I was interested in and she s... Mehr ansehen
Leslie Gonzalez at there 2021 south military trail west palm beach Florida location was so very helpful to me.I was able to find just the right size storage units to suit my needs...she also discount... Mehr ansehen
Leased a unit and the so called air control units, nope for the first week no air some of my electrical equipment has been damaged the team at a local Compass Storage are showing signs of shady activi... Mehr ansehen
Unternehmensdetails
Über Compass Self Storage
Informationen, die aus verschiedenen externen Quellen stammen
Compass Self Storage LLC and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. In over 85 years of doing business, the Amsdell Companies have been active in several billion dollars worth of real estate ventures. Compass Self Storage is committed to providing an exceptional product and top-notch service to our customers. By taking a customer-centric focus and combining it with a national management scope, Compass truly makes self-storage easy for their customers.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Kontaktinformationen
2,6
Mangelhaft
1950 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Today I went to compass storage
Today I went to compass storage. Brian was unable to get in touch with any supervisor. He was unable to refund my money on a unacceptable storage unit. There is no Corporate number to call on cases like this. I will advise any not to use this storage place on Satellite blvd. Management is non existent
23. Juli 2020
Bewertung ohne vorherige Einladung
Great customer service
I have had my storage unit for a year and the people that work there are great, very friendly. The customer service is outstanding. Very clean and safe. Any issues that you might have they will try there best to help you out. Daniel really went out of his way to provide great service.
29. Juni 2020
Bewertung ohne vorherige Einladung
These people are great!awesome
These people are great!awesome! All packaging and good condition.. very fast delivery and efficient. Thanks
20. Juni 2020
Bewertung ohne vorherige Einladung
Josh is solid
Josh is solid! Very professional, mindful of your time, efficient.
The site is great. Clean and safe, very accessible.
15. Juni 2020
Bewertung ohne vorherige Einladung
Compass Self Storage in Whitsett
Compass Self Storage in Whitsett, NC, is the best. The ladies, Lesley and Gina, know what customer service is all about! They are outstanding!
3. April 2020
Bewertung ohne vorherige Einladung
Horrible
They will rob you with all these lies hidden fees tell u 1 thing and someone tell u something else told us we had 2 free by months come back they say we owe $235 when we have only had the storage 3 months this the first month we suppose to pay so I'm lost then we ask the lady to explain very nasty attitude she had I would not recommend here I should have listened to my fellow co workers...
30. März 2020
Bewertung ohne vorherige Einladung
Leeann G
Leeann G - made this experience great. Its not easy losing a customer but the way she handled my checkout made sure I will come back if I ever need space again. I will also only rent trucks from this location. She was courteous, funny, and extremely professional. 5 star service during a time of change in our life. This took one worry and turned it into an enjoyable experience....something you value when you have a million things to do on your todolist. Thank you Leeann!
10. März 2020
Bewertung ohne vorherige Einladung
IT dept needs to work on mobile site
I've been renting a 10x15 unit at Compass Storage, for 6 months. I'm almost positive, last month was the first month I was able to pay my bill through the online portal. I've complained about this several times, bc that's how I pay all my bills- online.
The portal having issues has caused me to be late/incur latefees on the bill, several times:
I'll get so flustered with their site, in the midst of skimming through others, paying all my bills in the same 1-2 day period, I'll completely forget to go back and CALL the home office (I emphasize "home" office, bc if you call their corporate office they charge extra to process your payment!)
When I've asked for them to waive their corporate pay by phone fee/late fee, asking them to put it on their IT dept's bill, I've gotten some snarky remarks about "I earned the late fee". It was like they weren't even listening to why I was late paying the bill/having to call to pay the bill in the first place - online portal malfunctioning - AGAIN!
4. März 2020
Bewertung ohne vorherige Einladung
Plesent staff and clean
2. März 2020
Bewertung ohne vorherige Einladung
I have been renting storage from them…
I have been renting storage from them over a year. We decide to move out and we had to pay a whole month storage rental for two days. Don’t come here
28. Februar 2020
Bewertung ohne vorherige Einladung
Always GREAT Service from Malika & her…
Always GREAT Service from Malika & her Team!
31. Jänner 2020
Bewertung ohne vorherige Einladung
Great service—helpful staff!
23. Jänner 2020
Bewertung ohne vorherige Einladung
Josh was fantastic
Josh was fantastic! Very professional, mindful of your time, efficient.
The site is great. Clean and safe, very accessible.
19. Jänner 2020
Bewertung ohne vorherige Einladung
Love Em
Love Em! I was in a pinch with time and at my wits end. Rick and Anne help me talk through the situation, gave me options to think about, and were nothing but kind, polite, and professional.
After I had the Uhaul, I could maneuver in the storage space to get to my unit and when I had an issue with Uhaul they put their 2 cents in on my behalf. Couldn’t ask for more.
15. Jänner 2020
Bewertung ohne vorherige Einladung
Very pleased with service and staff
Very pleased with service and staff! Very considerate with my account! Thanks
15. Jänner 2020
Bewertung ohne vorherige Einladung
Customer Service Is Always On POINT!
The customer service is always on point. Amber made my moving experience as seamless and painless as possible. I am glad that they are close by, clean, and trustworthy.
10. Jänner 2020
Bewertung ohne vorherige Einladung
the women who helped me was so nice
the women who helped me was so nice
was very helpful and the place was decent for how old the building is .
9. Jänner 2020
Bewertung ohne vorherige Einladung
This storage facility I would highly…
This storage facility I would highly recommend the property is well kept and secured the staff is so polite and respectful.you will not find another place like this with fair prices and friendly people.if u are looking for storage this is the place to be
2. Jänner 2020
Bewertung ohne vorherige Einladung
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