ConservatoryLand Bewertungen 623

21/11/2025 UPDATE:
The problem solved in the end. I am happy with the final aesthetic. The local builder did a great job.

19/11/2025 UPDATE: Conservatory Land has contacted me regarding the issue. It turns out their supplier got the size wrong so it was not their error and asked me to take down this review. They promised the missing panels will be delivered tomorrow.

I still think it is important to share my experience truthfully. I changed 1 star to 3 and will update here once the problem is resolved.

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Original review
I really wanted to leave a positive review, as the porch design is excellent and the customer service team has been professional throughout. The final aesthetic is exactly what we hoped for.

However, we're extremely frustrated by serious issues with the *installation* and *quality control*. Several panels were manufactured to incorrect dimensions and the builder couldn't install it, leaving our porch incomplete with these panels entirely missing. This isn't just an aesthetic problem, this is now our front door, and having large panels missing created a significant *SECURITY RISK* for our family, not to mention the cold drafts in this weather.

What's equally frustrating is the lack of a clear resolution timeline. When I asked about receiving correctly sized replacement panels, I was told they would investigate and send them "when available," with no definite timeframe. This means we're left with an incomplete, insecure front entrance for an indefinite period.

I don;'t want to be a pain and understand manufacturing errors can happen, but this experience has been quite an upset for me and my family. We're now thinking about purchasing materials ourselves to complete the work properly.

I hope Conservatory Land can use this feedback to improve their quality control and customer resolution processes. I was planning to install a conservatory in our rear garden using the same company, but now I am not so sure

Bought a conservatory and installation from ConservatoryLand just over two years ago, and have been very pleased. Recently noticed an issue with a glass panel at the roof edge and reported it. ConservatoryLand sent an operative with no quibbles within a few days to rectify this. Very impressed with the after sales service.

Went to visit the factory to re-assure myself that the product & company was to my high-quality standard (highly recommended action to anyone considering using this company).
The site visit was very re-assuring, staff were very helpful, informative and professional at all times.
All delivery and construction targets were met in full (unusual in today’s climate – I’m sorry to say) But pleased to say Conservatory Land were spot on with all their promises.
The install team, Mick and his associates, were excellent in their role (professional, polite, neat and tidy, made excellent progress with construction and installation –and did additional work for me
too) They built a step, landscaped the garden, did garage work, built a walkthrough double door for access the new conservatory from the inside of my house. All the work was executed extremely satisfactory.
I am very pleased with the result and would have no hesitation in recommending Mick and the Conservatory Land Team to my friends and relatives
Thank you to all the Team
CB

Initially, I had concerns about dealing with a company based so far away from home but in fact, the whole process from first contact to final installation ran like clockwork. All the team at Conservatoryland were extremely helpful and professional, the delivery man was prompt and efficient, and Charlie and his team of installers worked tirelessly to raise the conservatory quickly and expertly, leaving everything clean and tidy when finished.
I have no hesitation in recommending Conservatoryland; they were the right choice for us.

Becky Wheatman has been brilliant! Great Customer service called when she said she would and given us all the information we needed. Couldn't of asked for a better service. Thank you

From start to finish superb ! .. from reviewing options on line to placing an order , survey , construction, completion and after sales , pricing competitive , finance flexible as needed and the finish above expectation , a conservatory of what you want not what your told you can have .

We have a small new 3 bedroom semi and after living in a huge house in France for 25 years desperately wanted to create a little more 'living space'. We asked 3 providers to have a look at our needs and were immediately impressed by the response times, the reviews and the price. We decided to bite the bullet and go with this company. It was the best decision we have made. They tendered prices and adjusted specs to ensure we got the best 3x3 option for our Victorian conservatory. Every process then from the survey visit of the installation team to the delivery, construction and completion was as smooth as silk. It took 2 days longer than the original estimate but one only needed to witness the expertise and professionalism of the installers whose attention to detail and excellence was beyond reproach to understand why. All rubbish and landscaping was cleared at the end and the lawn and garden were virtually unscathed.
We are thrilled with this conservatory and have already spent happy hours in the evening sunshine enjoying the outside from the inside. From beginning to conclusion we cannot recommend Conservatory land highly enough.

From my enquiry to the Contract all was seemless.

From 1st contact with Conservatoryland to signing our finished conservatory off, was an un stressful experience.
I would highly recommend Conservatoryland to family and friends.

I can’t recommend conservatoryland enough. Have been helpful from start to finish. Professional and great service throughout. The team have been amazing and easy to contact when needed to know any extra information. Highly recommended

Really pleased couldn't be better.Really good service installed quickly and professionally....😊

They were so professional from the start to the end. Any time I had a question or concern they address them right away. The installer Charlie and Lee were such perfectionist. Thank you to the management Karen, Stan and Gary.
I would highly recommend them.

“ConservatoryLand” provided an excellent service, from our tour of the factory and contract signing with Sam Thaker. Everything went smoothly from signing contract to removal on 21/08/2025 of the old conservatory by the ConservatoryLand contractor Mick Rouse of Rouse Property Improvements and the instalment of the new conservatory on 22/08/2025. We very are happy with our experience.

I love my posh new conservatory , which was a long overdue replacement for the old one and I wish I had done this sooner! It is so much lighter and much nicer to look at, good quality, and good value for money!!
I found ConservatoryLand very professional and easy to deal with and would not hesitate in recommending them.

Conservatoryland put up our conservatory in March 2025.All good til the rain came. Reported leak down inside wall with pictures. Promised builder would sort it.He made 3 different appointments which he didn’t show for. The office promised they would sort. Have ignored all attempts to get it sorted. They take your money and then ignore you.Unbelieveable behaviour this day and age. Ten year garantee not worth the paper it’s written on.We fell for the spill from the sales team.No after care at all. Don’t use them. Now going to small claims court.your reply is lies. We’ve chased you for 3 months now. We still have the leak. Of course we’re lying we always wanted a leaking conservatory for £20,000. We didn’t try to resolve it every week waiting patiently to move on. All our e-mails and messages good to go.

We had been planning to add a conservatory to our house since we moved in, but amongst other things happening, the conservatory was pushed back until January this year which was when I first contacted Conservatory Land for a brochure and a quote.
We were contacted regularly along the way with updates, designs, even down to choosing handle colours! Our delivery was right on schedule and recommended Builder was fantastic, and completed the construction within the time he said and also plastered the interior walls and fitted the sills.
We love our extra space, I recommend everyone to speak to Conservatory Land when looking for a conservatory!

We would like to say a big thank you to Alec for the help and advice in us getting the Conservatory that we wanted. Thank you to Karen for overseeing that the delivery and installation goes as planned.
The design, sale,installation and post sales, customer service,the whole process from start to finish was done with great professionalism.
The installation was done to a high standard.
We are very happy and now enjoying and spending time in our new conservatory.
We would definitely recommend ConservatoryLand!

From start to finish Conservatory Land gave us a first class service. Our installers were also very professional clean,thorough, on time and meticulous.

We have fully been happy with the experience with this company.
Would definitely recommend. Well done Conservatory Land !

Karen and Anthony have worked miracles to rectify my leaking conservatory. The leak is a mystery even though its 8 years old and both Karen & Anthony have worked tirelessly to resolve my issue - could hope for better customer service.

If you are looking for a beautiful and elegant conservatory then your direction should go to ConservatoryLand, their design is perfect and precise and the workmanship is great.no mistakes and no faults just a perfect conservatory that you dream of and deserve. When you talking about the customer service look for a genius lady Ms Karen Potts , she will sort out for you any issue that might come out, she is with you from the start to end restless even it is a weekend. That happened with me following every little bitty thing. Big thank you ConservatoryLand and thank you Ms.Karen Potts