Coolcabanas Bewertungen 1 229

We have always enjoyed our CoolCabana since we bought it several years ago. The customer service has always been top notch and they really stand behind their product! They do it right! CoolCabana is a MUST HAVE!

When it comes to beach days, CoolCabanas is innovative!
It is quite simple to set up; I got it up in a matter of minutes without any problems. It offers plenty of shade for the whole family and is incredibly durable, especially in windy situations. It's ideal for travel because of its sleek, lightweight, and compact design. Mine still looks like fresh even after I've used it several times. I definitely suggest it to anyone looking for a chic, hassle-free beach setup! I had a minor problem with the sand spike, and Will, the customer service representative, was really accommodating and efficient.

Purchased our first Coolcabana back in 2020 and it was the best thing ever. Used to use the old popup tents with weights to hold it down. After the first use we never looked back. Just purchased our second tent for when we have more family members with us.

The first bag started to tear. I contacted Coolcabana on how to order a new one as I couldn't find it on their site. They instructed me where to find it and then offered to refund me the cost of the bag, which was awesome. The new bag is made out of canvas and should last forever.

We have people approach us all the time about our Coolcabana asking if it's worth it. And the answer is Yes, YES, YES!!! We suggest they avoid the knockoffs on Amazon and just go with the best!!!!

6 years later and my cool cabana purchased in 2019 is still going strong! I’ve just replaced an arm that broke due to extreme winds on Moreton Island when I shouldn’t have had it up. Replaced at no cost, blown away. What a fantastic durable product.

We love our tents!! Always standing even when regular beach umbrellas can’t handle the wind. Customer service recently resolved an issue we had with the tent bag. They really stand behind their products!!

We have two cabanas and both are great. Hold up great even in windy conditions. We had a bracket break and the customer service was outstanding. So happy with this company.

Product is great. I had a little issue but the customer service was excellent. I reach out, they responded and they resolved within a day. I appreciate they way they expedited the replacement.

Great service, refunded damaged spike

A few years ago my husband and I went to 30A, in Florida. While
We were there I saw CoolCabana being used.
I immediately went home and ordered one.
Since then I’ve ordered one for each one of my three daughters.

Now all of my friends are buying them! If we all had ours set up
At one time there would be seven in all!!!
People stop ALL THE TIME and ask me where I got it. I send them to your site. I honestly think I could sell them while sitting on the beach!
Thank you for a great making a great shade shelter!!!
From the shores of Lake Charlevoix, Michigan!

Amazing customer service! Love these Cool Cabanas! Wonderful for the family at the beach…

Although I have not received my cabana yet, I have to give the company 5 stars because of their excellent service. I neglected to enter my welcome coupon code upon checkout and asked to be credited. I was! I also asked a question about their product and received a timely response. Looking forward to using my cabana once it arrives.

The folks at Cool Cabana are excellent. Had a small issue with a part. They responded to my email immediately….resolved the issue and had a replacement part in the mail the next day

This company is amazing! They stand behind their product and are so wonderful to work with. I had a minor issue with the bag and they took care of it no problem. The cabana is such quality, easy to use, and I tell everyone I know about them (I have a beach house) so it gets a ton of use. Buy one!!!!

Customer service is unmatched! I emailed them about a bent pole. They asked me to purchase a replacement and then send them my order number. They sent me a full refund. This all happened within two days! So helpful and quick service!

We love our Coolcabana! This product is a game changer for us. We used to drag some heavy umbrellas to the beach and fight for space in the shade. Coolcabana is so easy to carry, assemble, and provides shade for the whole family. Customer service is excellent! I predefined the product while I was on vacation so I was considering that it might arrive after we left our vacation destination. I contacted customer service. I got an immediate response and was provided with several options.My Coolcabana arrived in just a few days.

First off I love the Coolcabanas tents. I don’t ever want to go to the beach without it. Recently a windy day on the beach turned into my sand spike getting badly bent. I reached out to Coolcabanas who resolved my issues immediately. Great customer experience and proving once again why they are the best. Also the patterns and accessories are top notch.

Will Is helpful and responsive! CC are the best! Knowledgeable employees and quality product!

Excellent customer services. Really stand behind their product!

A couple of summers ago we noticed some CoolCabanas on the beach and thought it looked like a great alternative to regular beach umbrellas. A couple of months later we ordered three CoolCabanas for Christmas for our kids and ourselves. This is now the second summer we have enjoyed using ours. The product is very well designed and manufactured. It is easy to set up and take down and provides a good size area of shade from the hot sun.
Setting it up one day a couple of weeks ago we were surprised to find one arm had a broken since the previous use. It seems a fitting attaching the arm to the center support had somehow cracked and broken apart. I was able to use a few of my wife's hair ties to hold the extended arm in place for the day.
I reached out to CoolCabanas customer support. They replied that they don't sell replacement fittings and I should buy a replacement arm assembly. Since the warranty period had expired I figured the cost was on me but they immediately told me they would credit my purchase. I received the part in just a couple of days and right after that, they issued a refund to my credit card. Replacing the arm was a simple process which didn't take long at all to complete. We are looking forward to using it again on our next beach day!
Overall, we are extremely happy with our CoolCabana experience! The product is excellent and the customer support is outstanding!