Fantastic company. Ordered a few times and the scratchings are amazing. My last order I accidentally put in my old address (I've just moved) so it was dispatched but couldn't be delivered. Royal mai... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Being all the way down in Cornwall most of the time when we go to the midlands we get proper scratchings. Now I have found a proper scratchings company that deliver to our door. They were lovely my h... Mehr ansehen
Can’t fault the snacks themselves. They’re scrumptious. I’m now on my 3rd order of Original Crunch. (Crunch is what you’ll want if, like me, you have weak teeth). My only slight gripes… IMHO... Mehr ansehen
Unternehmen hat geantwortet
What planet are you on £32 including delivery for pork crunch you can get for less than £4 at the local shop. Mind blowing
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Don't be a boar, be a Cool Hog.
Kontaktinformationen
Cool Hog Ltd, Blackthorn House, Mary Ann Street, B3 1RL, Birmingham, Vereinigtes Königreich
- info@coolhog.co.uk
- coolhog.co.uk
3,7
Akzeptabel
1190 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Amazing scratchings I can’t stop…
Amazing scratchings I can’t stop ordering im addicted and so is the family 😁 best I’ve ever had , only thing is they take a while to arrive but well worth the wait 👌😋
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
“Addicted” is what we like to hear 🙌
So glad you and the family are loving them and that they’re the best you’ve had. Sorry they’ve taken a little while to arrive at times, we’re always working on speeding that up.
Really appreciate you sticking with us 👌🐷
Samuel @ Cool Hog
Took a month and a half and then order wrong!
Ordered towards end of November and didn't receive until January!! Appalling customer service, zero communication despite me emailing 3 times to find out what was going on, and when my order finally came some items were substituted for the plain original which I did not want. Let alone the fact there was no note apologising for the substitution, nothing! Just looks like they got the order wrong, just assuming it was a substitution, maybe wrongly.. Not happy at all! Want a refund for that item but will I get one? Doubt it, they still aren't replying to messages/emails. Avoid!
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
I’m genuinely sorry you had this experience. Waiting that long, chasing multiple times and then receiving substituted items without proper communication is not acceptable.
There should absolutely have been clear contact and an explanation. That’s on us.
Black Friday and the Christmas period exposed weaknesses in our systems at the time, but that doesn’t change the frustration you’ve described.
I’m sorry we let you down.
Samuel @ Cool Hog 🐷
Superb as always 🫶🏻💕
Fast delivery, outstanding product and customer service, love this company, bunch of lovely little Hoglets 💕💕
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Ah we love this, thank you!
Fast delivery, top scratchings and lovely Hoglets… that’s the dream combo 😄
Really appreciate the support 💕🐷
Samuel @ Cool Hog
I ordered 3 weeks ago and have received…
I ordered 3 weeks ago and have received nothing. I have emailed and had no reply. Must be a scam.
Cool hog finally responded after 5 weeks and said they would dispatch that same day, I’ve waited 9 days and had nothing delivered so definitely a scam.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
I’m really sorry you’ve had no update, that’s understandably frustrating.
We are absolutely not a scam, but that doesn’t change the fact that you should have had communication by now. Delays and missed replies aren’t acceptable.
If you’re still experiencing issues, please contact us directly at info@coolhog.co.uk with your order details so we can investigate properly.
Samuel @ Cool Hog 🐷
Super flavour and texture
Super flavour and texture. Good value for money.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the great feedback. We’re really glad you enjoyed the flavour and texture, and that you felt it was good value for money. Appreciate you taking the time to leave a review.
Samuel @ Cool Hog
Amazing quality and grate taste
Amazing quality and grate taste
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the great feedback. We’re really pleased you enjoyed the quality and taste. Thanks for taking the time to leave a review.
Samuel @ Cool Hog
Friendly staff and plenty of flavour…
Friendly staff and plenty of flavour choices!
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the kind words. We’re really glad you found the team friendly and enjoyed the range of flavours available.
Samuel @ Cool Hog
Antwort von Cool Hog
Thanks so much for the great feedback, we really appreciate it. Can't wait to see you again soon!
Samuel @ Cool Hog
Good value great taste would come again
Good value great taste would come again
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the feedback. We’re really glad you enjoyed the taste and felt it was good value. We’d love to see you again.
Samuel @ Cool Hog
Well worth the price scratchings are…
Well worth the price scratchings are top notch would recommend
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the great feedback. We’re really pleased you enjoyed the scratchings and felt they were well worth the price. Really appreciate the recommendation.
Samuel @ Cool Hog
Highly recommended
Lovely little shop, with a good supply of flavours. My husband has been wanting to try the scratching for ages and he was really impressed. The cookies being sold there was a bonus 😊
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the lovely review, Stephanie. We’re really glad your husband enjoyed the scratchings and that you liked the range of flavours. The cookies are always a nice bonus 😊 Thanks again for popping in and for taking the time to leave a review.
Samuel @ Cool Hog
Absolutely amazing proper Black Country…
Absolutely amazing proper Black Country scratching!!!!!
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the brilliant feedback. Proper traditional scratchings is exactly what we’re going for, so we’re chuffed you loved them.
Samuel @ Cool Hog 🐷
Amazing products
Amazing products - absolutely love them
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the lovely feedback. We’re really glad you’re enjoying the products and appreciate you taking the time to leave a review.
Samuel @ Cool Hog
Services brilliant,very friendly and…
Services brilliant,very friendly and helpful in shop
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the kind words. We’re really glad you found the service brilliant and the team friendly and helpful in the shop. Really appreciate you taking the time to leave a review.
Samuel @ Cool Hog
AMAZING
Amazing selection of goodies in the box = good value. THE BEST pork scratchings EVER. Will buy again. So glad I found you, thanks !
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the amazing feedback. We’re really glad you enjoyed the selection and felt it was good value. Delighted to hear you loved the scratchings and we’re chuffed you found us. Thanks again and we look forward to your next order.
Samuel @ Cool Hog
Fantastic quality pork scratchings
Fantastic quality pork scratchings, full of flavour
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the great feedback. We’re really pleased you enjoyed the quality and flavour of the scratchings. Appreciate you taking the time to leave a review.
Samuel @ Cool Hog
This is the 2nd order I have made
This is the 2nd order I have made, some errors with the first which were rectified, this order was superb and delivered within 5 days, the quality and test is some of the best I've ever had.
Great product and great service keep it up
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for taking the time to leave such detailed feedback. We’re really pleased we were able to put things right with your first order, and it’s great to hear that your second order was spot on and delivered promptly. Delighted you enjoyed the quality and flavour, and we really appreciate the encouragement.
Samuel @ Cool Hog
Rock hard
Rock hard. Thought my teeth were going to break.I wont be buying these again.
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks for your feedback. We’re sorry to hear the product wasn’t to your liking. Texture can vary depending on personal preference, and we appreciate you taking the time to share your experience.
Samuel @ Cool Hog
Great selection great service warm and…
Great selection great service warm and welcome friendly staff
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
Thanks so much for the lovely feedback. We’re really glad you enjoyed the selection and received great service from the team. Always nice to hear the staff made you feel welcome.
Samuel @ Cool Hog
Seven Weeks Late, Poor Customer Service, Disappointing Products
I waited nearly seven weeks for delivery despite the guarantee of arrival before Christmas. I was ignored when I asked for a refund. The customer service is appalling, and the offer of a discount on future orders doesn’t come close to making up for the weeks of silence, false guarantees, and stock replies to reviews.
I can’t even say much nice about the product. The best I can manage is that the cookies were half-decent, but at £4 each, I’d never buy them again. I really dislike the pork scratchings. I tried a couple a day to genuinely give them a chance, as I felt getting a refund would be pointless, but I’ve ended up liking them even less.
It’s a real shame, as I wanted to like these, but the subpar product and terrible company response mean I’d recommend people avoid them.
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Cool Hog
We’re genuinely sorry to read this and understand why you feel disappointed. The delays and lack of communication you experienced over the Christmas period are not the standard we aim to provide, and we fully accept that this caused frustration.
We appreciate you giving the products a fair try, even though they were not to your taste, and we are sorry that the overall experience did not meet expectations. Feedback like this is taken seriously and helps us identify where we need to improve, particularly around communication during busy periods.
Thank you for taking the time to leave a detailed review.
Samuel @ Cool Hog
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