Co-op Insurance Bewertungen 

4 631
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

It was easy to get my insurance but one problem I couldn’t print my documents it just wouldn’t accept my password which is was right. I did phone up and spoke to a friendly man who is sending the doc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Co-op I feel has always been a a good company for many, many years. I bought the multi trip , couples, travel insurance - it was an extremely good price compared to other companies.... Mehr ansehen

Unternehmensdetails

  1. Versicherungsgesellschaft
  2. auch in
  3. Haushaltsversicherung
  4. Haustierversicherung
  5. Kfz-Versicherung
  6. Lebensversicherung
  7. Reiseversicherung

Über Co-op Insurance

Vom Unternehmen geschrieben

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

4631 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(4 631)

1 119 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Simple easy

Simple easy. Plus a member and ex employee. Coop is doing some great things for all communities. Well done keep up the good.

18. September 2026
Bewertet mit 5 von 5 Sternen

Pleasantly surprised!

The site was easy to find & once there easy to follow. Then we telephoned to find the staff easy to speak to & answer any questions we had! Thereafter we were delighted how easy it was to gain the insurance to suit our requirements! Well done to your staff!!

18. September 2026
Bewertet mit 5 von 5 Sternen

Easy process

Easy process. Good price 👍

6. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

We're happy to hear that you found our process easy and our pricing good. We appreciate your positive feedback!
Kind regards
Jemma
The Co-op Pet Team 🐾

Bewertet mit 5 von 5 Sternen

Easy to organise reasonable rates

Easy to organise reasonable rates, and of course it's the co-op.

17. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

We're so happy to hear that you found our services easy to organise and our rates reasonable. We appreciate your kind words.
Kind regards
Jemma
The Co-op Pet Team 🐾

Bewertet mit 5 von 5 Sternen

Quick and straightforward quote for…

Quick and straightforward quote for travel, I found the Co-op asked a couple of questions that made sense more than any other company I got to quote. Firstly I was able to say I had been to the hospital for an appt, but able to note that no medication was needed - secondly wasable to select insurance for wordwide with exclusions within the 'Worldwide" such as Mexico and the Carribean.
Obviously time would tell if the insurance is so straightforward if I am unfortunate enough to have to claim - might be a different rating, but hopefully not.

15. September 2026
Bewertet mit 1 von 5 Sternen

Price-walking is still alive at the Co-op

I took out an annual 16K lifetime policy for our young Labrador last year with you for about £240. This year's renewal quote was about £315, yet the exact same policy online via a search engine was about £260. You told me that the renewal price was "set in stone" and last year's price was because I was a new customer. You are not supposed to do "price-walking" of existing customers any more. So much for loyalty!

11. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good morning
Thank you for taking the time to leave a review. I’m sorry to hear that you are unhappy with the service you have received. We have arranged for an agent to contact you.
Thank you,
Jemma
The Co-op Pet Team

Bewertet mit 5 von 5 Sternen

Great price

Great price. Cover is very good on all levels and good choice of excess for different problems that may arise.

14. September 2026
Bewertet mit 1 von 5 Sternen

Absolute disgrace of a company

Absolute disgrace of a company. I took out Co-op car insurance for my Mustang Mach-E in July 2026 because they offered the best cover at a competitive price. Two months later, in September 2026, I sold the Mustang and bought a BMW i5. I tried to make the simple vehicle change on their online portal — it wouldn’t let me. So I had to phone them.
After an unnecessarily long wait I finally got through to an advisor called Jack. He took the details of the new car and immediately told me they couldn’t insure the BMW i5 on my existing policy. I would have to take out a brand-new policy that was more than £200 more expensive. Let that sink in: the BMW i5 is in a lower insurance group than the Mustang Mach-E, yet Co-op wanted to charge me hundreds more. Pure greed.
A five-minute search on a major comparison site found me a new policy with exactly the same level of cover for over £200 less than the quote Jack was pushing, and cheaper than my current Co-op policy as well. When I told Jack I wanted to cancel so I could take the better deal elsewhere, he hit me with a £50 cancellation charge. A £50 penalty because they refused to update my existing policy and tried to force me onto an overpriced new one. Absolute robbery in broad daylight.
This is from a company that loves to bang on about being “for its members.” Laughable. I will be reporting this to the FCA. I will never insure anything with Co-op again, and I will actively avoid spending a single penny anywhere that has the Co-op name on it. Avoid this shower at all costs unless you enjoy being ripped off

16. September 2026
Bewertung ohne vorherige Einladung
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good evening Darrel

Thank you for taking the time to share your feedback. We’re very sorry to hear you’re unhappy with the change in premium and the cancellation charge. Changes made to a policy can sometimes alter the premium due to many risk and rating factors, and cancellations may incur a cancellation charge.

We’d really like the opportunity to look into your concerns further. I have passed your details across to the relevant team and someone will be in touch to discuss this with you.

Kind regards

Aysha

Bewertet mit 5 von 5 Sternen

I needed to make some changes to my car…

I needed to make some changes to my car insurance. Michael was very helpful, very thorough and mindful of security. There was no fuss, no attempt to persuade me to by unwanted extras. I felt that he listened, was clear and reassuring with answers, and basically made the whole process very easy.

16. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not great.

Booked this only to see afterwards that is was not suitable for my husband as there were limits for his age..... why was this even offered therefore?

14. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good afternoon Ann-Marie,

Thank you for taking the time to share your feedback with us. I am sorry to hear about your recent experience when arranging your insurance.

I attempted to contact you by telephone to discuss this matter further; however, I was unable to reach you. If you would be happy to give us a call on 01702 393 883, a member of our team will be pleased to discuss your concerns and assist you further.

Thank you again for bringing this to our attention, and we look forward to hearing from you.

Kind regards,
Reece

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