Co-op Bewertungen 

257
TrustScore 1.5 von 5

1,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Southwater Co-op is useless. Half of the shelves are empty, you have to go hunting for plastic bags at the self checkout, baskets are rarely collected to put back at the door, you stand for ages waiti... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The new ‘dual role’ screens at various locations are totally unnecessary and unwanted! I absolutely despise them! I always pay by cash and prefer a human to process my purchases... Mehr ansehen

Bewertet mit 1 von 5 Sternen

co op customer service is useless - It was very hard to understand the lady on the phone because of her accent She inputted my details wrongly several times and I had to take time to spell my name, an... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Coop promotes itself by pretending that customers own their Coop but in reality they fleece customers with high prices, slow service and a poor choice of goods on offer, in addition they don't listen... Mehr ansehen

Unternehmensdetails

  1. Investmentservice
  2. Finanzberater

Informationen, die aus verschiedenen externen Quellen stammen

About the Co-op, annual reports, board members, ethics and values.


Kontaktinformationen

  • M4, Manchester, Vereinigtes Königreich

  • coop.uk

1,4

Ungenügend

TrustScore 1.5 von 5

257 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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1,4

Alle Bewertungen

(257)

66 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good 5* Kelsall Co op

I lived in Kelsall , Cheshire for a year and regularly shopped at the Co op , I moved away and a couple Saturdays ago I went back. It was lovely to be remembered and greeted by the lovely lady on the checkout . All the staff young and older were always friendly and helpful running the very busy Post Office as well as the shop . There is quite an elderly population in Kelsall and surrounding area and the staff show care and patience to all . Pleasure to shop here , thank you all.

13. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I placed an order at 10.15am for…

I placed an order at 10.15am for delivery between 11 and 12... AM
Called up to speak to an advisor who said a driver had been assigned, an hour half later still no order, called up to cancel order at 3.00pm.
The orders are usually waiting on a counter for a driver to collect, i ordered chicken and dairy so no thanks.
Terrible service

7. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

How can they get away with pricing…

How can they get away with pricing almost everything up to 50p more than other shops? i.e. Ginger biscuits £2.10 - other places they're £1.60, yeo natural yoghurts £1 other places 80p, used to be better value a few years ago but now sadly a total rip off, poor quality fresh fish and meat too that's off and stinks rotten.

28. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought 2 meal deals and several other…

Bought 2 meal deals and several other items on 30th July. .
Supposedly got discounts on meal deals. Got home and added up all items. I’d been overcharged by 80p. Went back to shop. Spoke to 2 different managers after having waited 10-15 minutes. Was grudgingly given 80 p. Came home, phoned co.op. I wanted CEO email but was told they couldn’t give me it. She earn a fortune but thought co op was owned by customers? It’s not the first time I’ve been overcharged. I will no longer shop at the co op. Unfortunately can’t give 0 stars.

30. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Coop visit - Experience

Visited my local, although it very convenient in location, I find the prices very high at the Coop.
I have found myself driving to other shops to get the same products for nearly half the price. Would use the Coop more if their prices were competitive

2. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Co-OP this store is just plain thieving

this store is just plain thieving
Introducing a discount card is theft, they raised prices to give a discount, i.e. the normal price / but they stole your personal data / I do not agree to this, I will never buy anything in this store and I encourage everyone to do the same
in some stores they put their junk at a higher price in places where there is a promotion
Older people often make the mistake of thinking they are buying something cheap, but it is written in small letters that it is only for those who have a Nazi card
I encourage every homeless thief to rob thieves
I will definitely never buy anything again
Even though the service is very nice, I won't let myself be robbed

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Zero customer service

Unfortunately, my visit last Friday 18th July 2025 just before closing time left me quite disappointed. I popped in at around 10:55pm to grab just two small items, fully aware that the store was closing at 11pm and doing my best to be quick and respectful of the staff’s time.

However, an older male staff member began shouting "3 minutes!" at me across the store—once when I was still shopping, and again when I approached the till. He followed me closely, which felt very uncomfortable and uncalled for. I didn’t respond at the time, but I found his behaviour aggressive and unprofessional. I understand the stress of closing time, but there are far better ways to communicate with customers.

As a paying customer, I expect to be treated with respect, not shouted at. This experience felt more like harassment than helpfulness. I truly think the team here could benefit from customer service training—especially around communication and tone. It’s not okay to make customers feel rushed or unwelcome, especially when they’re being considerate.

I hope this feedback helps improve things moving forward.

18. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Reported an issue with finding thick…

Reported an issue with finding thick string in two bread rolls, one piece over 6inches in length, over three months ago now.
Apart from getting a £2 gift card which only covered the price of the rolls, I have heard nothing.
I am disgusted that I had no apology or outcome from the suppliers as to how the string had got baked into the rolls

1. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The Co op prices !!!

The problem I have with co op Is the price charging
Some display prices are not the same at checkout,
Today, the Rountree ice lolly, any 2 packs for £4.00 but on checkout, they charge £6.00
The other day I bought a pack of 4 buns display price £1.85 but it was charged me £2.20,
I pull them about it many times, sometimes they correct, sometimes they argue

12. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I tried several times to order online

I tried several times to order online. Each time was told "We don't deliver to your country." I live in North Wales. There are several Coops in the area. I had to pay a 4th lifetime membershipand got past this hurdle. Last week, afer ordering some 60 GBP of produce, it told me that I was trying to use the wrong payment card. My card had been "saved". But that card had suffered a cat-astrophe and I had a new one. I got nowhere, but had food delivered from ASDA. Have been a member since 1960s.

30. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Got a £70 "fine" for apparently parking…

Got a £70 "fine" for apparently parking for 7 hours in my local co-op. I visited once in the morning and once in the evening to shop. I did not spend 7 hours parked there!

I live 2 streets away and have parking off road and on the street. I also attended the local hospital about 5 miles away while I was supposedly parked in the co-op.

Complained to the manager but was told I had to deal with the parking company. I'll see them in court, and won't bother Co-op with my custom any further.

26. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Mouldy fruit and meat items without use by dates, zero customer service

Thought it was just my bad luck...across 4 orders I had 2 items without use by dates..one meat, the other stale crisps..completely blank BB / Use by dates . Then this week I had bananas that exploded open within hours (never experienced in 5 decades of life) and blueberries with bloom of rot on. (Deliveroo did not keep other items frozen) Contacted Coop and they use no reply emails and a portal for me to upload images and data stamped photos. No action taken..just sent another no reply email. Was diverting all my shopping to Coop after their brave human rights stance ...sadly their honour doesn't extend to food safety standards or respecting customers wish to receive edible unspoiled groceries.

1. Juli 2025
Bewertung ohne vorherige Einladung

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