Ordered a simple product an exhaust…
Ordered a simple product an exhaust pipe for a diesel heater that the site said was in stock and if ordered would be sent by next post (or words to that effect), next day received an email saying thanks for the order and as soon would receive a tracking number. 4 days after ordering with no tracking number or other email I cancelled the order and requested a refund. Now 20 days later no refund and no reply. The only email I got was to leave feedback of their site and service.
Found out that the email address on their own email as incorrect so they didn't receive my emails looking for a refund. But found a real email address on their site and they contact me immediately by phone and have sent a refund.








