We share the barnwood point business park with this firm of chancers. They have caused nothing but problems for everyone else on site and have dumped unregistered vehicles, and trade rubbish everywh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We share the barnwood point business park with this firm of chancers. They have caused nothing but problems for everyone else on site and have dumped unregistered vehicles, and trade rubbish everywh... Mehr ansehen
Unternehmen hat geantwortet
My Daughter bought a 2015 Peugeot 208 from this company. As she lived in Doncaster, viewing was a problem until she came back to Gloucester about 5 days later.These guys were totally understanding an... Mehr ansehen
We booked an appointment at our convenience to view a small runaround for our children and our time was met by Mike without delay. The service was second to none - he was kind, courteous and accommo... Mehr ansehen
After being let down by another company we were a bit nervous about looking for a car. Matt put us at ease,very friendly and professional would definitely recommend, very happy with the purchase and w... Mehr ansehen
Cotswold Automotive is an established, online based, used vehicle dealership that prides itself in providing an excellent service from the very beginning, all the way through the sales AND after-sales process. That's why we have a dedicated sales, and afters-sales line that enables you, the customer, to reach us quickly, and retrieve all the answers you require as quickly as possible. As a small, independent company, we strive to please all customers in any situation. Whether that's to answer a quick question about a vehicle, offer a valuation on a vehicle, or provide you with your new vehicle! We welcome all customers to come and browse, however we do request that you make an viewing appointment with us to avoid disappointment!
Cotswold Automotive, Bizspace, Corinium House, Corinium Avenue, GL43HX, Gloucester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
There were clear instructions on how to get to the building. Once I arrived the staff were very attentive and friendly. They helped me with any questions asked and any helped that was needed when test driving the car. They explained everything clearly to me with kindness. I recommend Cotswold Automotive for anyone looking for a new car. The cars are in pristine condition as advertised on their website or any other. I was very happy with the help and support I received and I am very happy with my new car.
Avoid like the plague!!!
Purchased a car in September 2023 with a 3 month warranty. The car started to overheat and there was clearly an oil leak! I rang and sent an email letting them know this on 14th December! Finally collected the car on 8th January 2024!
Have been told the car would be hopefully back to me by the weekend beginning 19th Jan! No car back! Sent another email asking when it would be back, told should be back to me on 26th Jan!
Still no car!!! I am now going through my bank to try and get a chargeback claim!!!
No car and out of pocket!!! Unbelievable how they can treat people this way!!!
I’ll be seeking legal advice if I have no luck with the bank.
Very helpful company, reply fast and all very kind and professional people!
Having purchased another vehicle from Cotswold Automotive now, it has been a really good car! We got everything we needed to have done to the vehicles before they were delivered and it was done very fast. Customer service was very friendly, very happy with everything!
Bought a car a couple weeks ago, lovely service from everyone I spoke to. There were no issues with the car and was exactly how they described it. Couldn’t recommend more!
Car was as described and very easy buying procedure
We share the barnwood point business park with this firm of chancers. They have caused nothing but problems for everyone else on site and have dumped unregistered vehicles, and trade rubbish everywhere.
Now the site has implemented a parking system which is costing everyone time and money. Luckily companies house will let them register a new name soon so the cycle can repeat!

Antwort von Cotswold Automotive
Having had no problems with the purchase and customer service nearly six months passed I received a civil enforcement parking fine for the trading estate where the company is based the fine was for the day I purchased the car,photos on the enforcement show the car leaving and returning from a test drive!!! The company will not pay,clearly not my fault and I have had to pay as company not returning emails. On dispute the parking company state that the vehicle was not registered on their database AGAIN not my fault. Be aware!!!
On arrival they gave us the keys to test a VW Polo with a bold tyre which clearly was illegal and unsafe. They claimed the car had a mechanical check... This was my first car and was learning to drive in it and to be taking my test with this car. The rear breaks also didn't work correctly and upon further inspection before my test the breaks were fitted incorrectly with the wrong parts inside the drums.. Again clearly no one checked this car over before reselling. I have only driven around 1000 miles since the purchase and now the engine shuts off by itself and it has throttle issues as well. Oh and it also had the incorrect spark plugs fitted and the exhaust was blowing... Again, saying this was mechanically checked was a complete lie. Completely overpriced for the condition it was sold to me.
Currently having to get legal advise after being sold and unroadworthy car from this company. Advised to get diagnostics check done by local garage at my own cost which was then rejected by the warranty team. Now getting legal advice to resolve the issue. It’s a shame when dealers feel they can get away with selling illegal unroadworthy cars.
Brought a vauxhall corsa on the 3rd of June 2023 problem after problem then told to go to local garage for repairs once approved quote . They said they would send starter.motor to garage as could get it cheaper. ... kept emailing over quite a while to be told that it was sent on the Wednesday the 6th . Gloucester to Cirencester. We'd 13th sept still not arrived and total silence and ignorance. 2nd fault front brakes sent to another garage to rectify but squeaking like mad so when local garage looked at starter motor got them to look at brakes . No grease on brakes so all you get is squeaking high pitch squealing and burning smell . Guess what as soon as you push for work to be done total silence . Joke of a company. But as tge law is on tge buyers side I will get my money back as under 6 months . See you soon.... 28th Sept after being told its sent again the Garage has still not received the starter motor . Stay away.even if you think its a nice car
***Avoid*** this company at all costs, sold me 2 failed cars have dragged there feet with funds acuse us of scamming them and we are now going down the legal route to get sorted. Dont really need to say anymore!!!

Antwort von Cotswold Automotive
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.