The representative was understanding and helpful. It was nice to not have to fight with someone over something simple.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Mehr ansehen
Unternehmen hat geantwortet
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Mehr ansehen
Unternehmen hat geantwortet
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
334 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
People with actual court records show…
People with actual court records show with no history. Very disappointed
27. November 2025
Antwort von Courtrecords
Hello Becky,
Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and understand how concerning it must be to see information that does not align with your actual records.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Please be assured that we take matters like this very seriously. Upon reviewing your account, our team has already canceled the monthly subscription and issued a full refund of $24.95. Please expect the funds to reflect in 3 to 5 business days.
Should you have any additional questions or require further clarification, please do not hesitate to contact us directly.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was over charged for something I…
I was over charged for something I didn't ordered
26. November 2025
Antwort von Courtrecords
Hello Soleil,
Thank you for bringing this matter to our attention. We are sorry to hear about your recent experience and understand the concern regarding a charge for an item you did not order.
Kindly note that we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
Nonetheless, after reviewing your account, we can confirm that our support team has already canceled the associated subscription and processed a full refund of $24.95 for the monthly plan. You should see the refund reflected in your account shortly.
We appreciate your patience and the opportunity to resolve this for you. If you require any further assistance, please do not hesitate to contact us.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwort von Courtrecords
Hi Elise,
Thank you so much for your kind words! We’re thrilled to hear that our customer service team delivered the level of care and support you deserve. We truly appreciate your feedback and look forward to assisting you anytime you need us!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast Service
Top shelf service. Accurate info. Very fast turnaround for the info I needed.
24. November 2025
Antwort von Courtrecords
Hello Jack,
Thank you for your excellent 5-star review. We are delighted to hear that you found our service top-tier, the information accurate, and the turnaround time fast. Your positive feedback is greatly appreciated, and we are pleased to have met your expectations. Should you need any further assistance, we are always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I don’t know how they got my name mixed…
I don’t know how they got my name mixed up. Or why they still attempted to charge me after I cancelled the subscription.
Edit : they reached out in a timely manner and resolved the issue.
17. November 2025
Antwort von Courtrecords
Hello Deondra,
Thank you for sharing your feedback. We’re sorry to hear about the confusion with your name and the attempted charge after your cancellation. Please rest assured that our agent has already canceled your account, and no further charges will occur.
We understand how frustrating this experience must have been, and we’re reviewing the situation to ensure it doesn’t happen again. If you have any additional questions or need further assistance, we’re here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
good customer service
18. November 2025
Antwort von Courtrecords
Hello Beatrice,
Thank you for leaving us a 4-star review! We’re glad to hear you had good customer service. Your feedback helps us continue improving, and we truly appreciate your support.
If there’s anything we can do to make your experience a 5-star one next time, we’d love to hear from you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Amazing website!
22. November 2025
Antwort von Courtrecords
Hello Duy,
Thank you so much for your 5-star review! We’re thrilled to hear you think our website is amazing. Your support means a lot to us!
If you ever need anything, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Be careful of reoccurring billing.
20. November 2025
Antwort von Courtrecords
Hello Donald,
Thank you for sharing your feedback, and we’re truly sorry for any frustration caused by the recurring billing.We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any other questions or need further assistance, we’re here to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer service from Aaron!
21. November 2025
Antwort von Courtrecords
Hello Taylor,
Thank you so much for your 5-star review! We're delighted to hear you received great customer service from Aaron. We’ll be sure to pass along your kind words—feedback like yours truly makes our day.
If there’s anything else we can assist you with, we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The lady I talked to was very kind and…
The lady I talked to was very kind and understanding and that was greatly appreciated!
19. November 2025
Antwort von Courtrecords
Hello Stephen,
Thank you for the wonderful 5-star review!
We’re so glad to hear that the representative you spoke with was kind and understanding. Your appreciation means a lot, and we’re happy we could support you.
If you ever need assistance again, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good place to buy a set of records.
I bought a one time records request and it was useful. Cancellation of the membership was quick, pleasant and easy.
13. November 2025
Antwort von Courtrecords
Hello Curtis,
Thank you for the excellent 5-star review!
We’re glad to hear that your one-time records request was useful and that the cancellation process was quick, pleasant, and easy. That’s exactly the experience we aim to provide.
If you ever need records again in the future, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Easy to sign up and access information
Easy to sign up and access information.
Staff Stephanie and Aaron were very efficient and very helpful in assisting my needs.
19. November 2025
Antwort von Courtrecords
Hello Thila,
Thank you for the fantastic 5-star review!
We’re delighted to hear that signing up and accessing information was easy for you. Stephanie and Aaron will be thrilled to know their support made a positive difference — we’ll be sure to pass along your kind words.
If you need anything else in the future, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I used this site once and without…
I used this site once and without knowing it, signed up for a monthly subscription. I reached out to let the team know, and they very quickly cancelled my subscription as well as issue me a refund. I will definitely use this site again if I need court records in the future.
19. November 2025
Antwort von Courtrecords
Hello Conner,
Thank you so much for the wonderful 5-star review!
We’re glad to hear you had a positive experience with our support team and that we were able to quickly cancel the subscription and issue your refund. We understand how frustrating unexpected charges can be, and we’re happy we could resolve it right away.
It’s great to know you’d use our site again in the future for Courtrecords. If you ever need assistance, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I used court records and was not…
I used court records and was not disappointed with the results. It made my research fast and easy!
19. November 2025
Antwort von Courtrecords
Hello Melanie,
Thank you so much for the fantastic 5-star review!
We’re thrilled to hear that the Courtrecords delivered exactly what you needed and helped make your research fast and easy. That’s exactly what we aim for, and it’s great to know we hit the mark for you.
If you ever need help with anything else or have more research to do, we’re always here to support you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwort von Courtrecords
Hi Donna,
Thank you for your feedback! We’re delighted to hear that you had an excellent experience with our customer service representative. If there’s anything else we can assist you with, we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
the online from my computer was…
the online from my computer was horrible for 3 days I tried to cancel but would not let me said my email was wrong and the reCaptcha was not entered correctly keep saying could not send my messages were wrong not so this morning i talked a human being SHE WAS WONDERFUL!!! she resolved the issue and all my info was correct she was pleasant and friendly I will always call customer support and talk to a human being give credit where credit is due the anget was GREAT
18. November 2025
Antwort von Courtrecords
Hello Ann,
Thank you for your wonderful 5-star review. We’re truly sorry to hear about the difficulties you experienced with the online cancellation process, and we understand how frustrating that must have been. We’re very pleased to know that once you spoke with one of our agents, she was able to resolve the issue quickly and provide the friendly, attentive support you deserved.
We appreciate your kind words and the recognition you’ve given our team member. If you ever need assistance again, our customer support team is always here to help. Thank you for taking the time to share your experience!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Of no value to me.
Got the company to reverse charges so I was happy. The info I wanted wasn’t there.
17. November 2025
Antwort von Courtrecords
Hi Lindsey,
Thank you for your feedback. We’re glad we were able to reverse the charges for you, and we appreciate you giving our service a try. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Furthermore, please allow 3-5 business days for the funds to be placed back into your account. If you still have questions in the future, please let us know. Have a great day and stay safe!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service representative got…
Customer service representative got what I needed taken care of finally after 2 lengthy phone calls.
17. November 2025
Antwort von Courtrecords
Hi Sylvia,
Thank you for taking the time to leave a review. We’re relieved our representative was able to get everything sorted after a couple of long conversations. If you need any additional assistance, we’re here for you anytime.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer Service was great they…
Customer Service was great they cancelled right when I called. And also gave me an option for a cheap one time fee for 1 whole year with unlimited searches. Definitely recommend.
16. November 2025
Antwort von Courtrecords
Hello Aidan,
Thank you very much for your 5-star review. We are pleased to hear that our customer service team was able to assist you promptly and process your cancellation without delay. We are also glad that the one-time annual option with unlimited searches met your needs.
We sincerely appreciate your recommendation and your trust in our service. Should you require any further assistance in the future, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Joy handled my issue to my satisfaction!
16. November 2025
Antwort von Courtrecords
Hi Genia,
We appreciate your review! It’s great to know Joy handled your concern successfully. Should you need any additional support, we’re here to help. Have a great day!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.