The representative was understanding and helpful. It was nice to not have to fight with someone over something simple.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Mehr ansehen
Unternehmen hat geantwortet
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Mehr ansehen
Unternehmen hat geantwortet
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
334 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Courtrecords
Hello Madilyn,
Thank you for your five-star review and kind words. We’re delighted to hear that you were satisfied with our quick responses and customer service. Your feedback is greatly appreciated and will be shared with our team.
Please don’t hesitate to contact us again if you need any further assistance—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
This is a scam
This is a scam. They did not produce court records that exist for a current case. I was trying to avoid driving to the court. This is Superior court in Maine.i.e. not a small district court....AND then they had the nerve to charge me a monthly fee...EVEN after cancelling.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Courtrecords
Hello Eric,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction and understand how frustrating this experience must have been. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Regarding billing, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
Nonetheless, since you haven't used the service beyond the trial, the account has been canceled, and we issued a refund of $24.95 as a one-time courtesy. Please allow 3-5 business days for the funds to be placed back into your account.
We appreciate your feedback and take all comments seriously as part of our ongoing efforts to improve.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Outstanding help and care given by…
Outstanding help and care given by Johannesma. Could not fault the service. Perfect.
22. Dezember 2025
Antwort von Courtrecords
Hello Philip,
Thank you very much for your kind review and for awarding us five stars. We’re delighted to hear that you received outstanding help and care from Johannesma and that you were happy with the service provided. Your positive feedback will be shared with the team and is greatly appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service personnel were…
Customer service personnel were respectful, and understanding. I wish other companies were this easy to work with.
17. Dezember 2025
Antwort von Courtrecords
Hi Dan,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great week, and Happy Holidays!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very effective and very helpful!
21. Dezember 2025
Antwort von Courtrecords
Hello Lydia,
Thank you very much for your 5-star review.
We’re thrilled to hear that you found our service very effective and helpful! Your feedback is greatly appreciated and encourages us to continue providing the best support possible.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Worked Well
21. Dezember 2025
Antwort von Courtrecords
Hello Hayden,
Thank you very much for your 5-star review.
We’re glad to hear that our service worked well for you. Your feedback is greatly appreciated and motivates us to continue providing reliable support.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwort von Courtrecords
Hello Audrika,
Thank you very much for your 5-star review.
We’re delighted to hear that you found Courtrecords to be generous. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
After I accidentally signed up for a…
After I accidentally signed up for a monthly subscription, the company promptly cancelled it and issued a full refund following my email.
17. Dezember 2025
Antwort von Courtrecords
Hi Kamlesh,
Thank you for sharing your experience. We’re glad to hear that the issue was resolved promptly and that our team was able to cancel the subscription and issue a full refund. We appreciate your feedback and the opportunity to assist you.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I appreciate the refund that we…
We appreciate the refund that we received. We canceled before the trail period but were unable to canceled the account when a charge appeared again and after sending an email explaining what happened. We received a full refund. Thank you so much.
3. Dezember 2025
Antwort von Courtrecords
Hello Andrew,
Thank you very much for your 5-star review and for sharing your experience. We’re glad we were able to review the situation and provide a full refund. We appreciate your patience while the matter was resolved and are pleased to hear you were satisfied with the outcome.
Thank you for taking the time to leave your feedback, and please don’t hesitate to reach out if we can assist you in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful and responsive!
18. Dezember 2025
Antwort von Courtrecords
Hello Makenzie,
Thank you very much for your 5-star review. We’re delighted to hear that you found our team very helpful and responsive. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
We look forward to supporting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwort von Courtrecords
Hello Elisabeth,
Thank you very much for your 5-star review. We’re delighted to hear that you found our service easy to use and that our customer service met your expectations. Your positive feedback is greatly appreciated and encourages our team to continue delivering a high standard of service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good service, but it’s a monthly subscription
Didn’t realize I was signing up for a monthly subscription, but the service itself was great.
17. Dezember 2025
Antwort von Courtrecords
Hello Richard,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the service itself to be great. We’re sorry for any confusion regarding the monthly subscription. Kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
We value your feedback and hope to serve you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Perfect customer service!
15. Dezember 2025
Antwort von Courtrecords
Hi Cecilia,
Thank you for your five-star rating and kind feedback. We are pleased to hear that you had a positive experience with our customer service. Your support is greatly appreciated, and we look forward to assisting you again in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
the call was straight to the point and…
the call was straight to the point and got everything figured out within minutes!
14. Dezember 2025
Antwort von Courtrecords
Hello Brooklyn,
Thank you very much for your 5-star review. We’re glad to hear that the call was efficient and that everything was resolved within minutes. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to reach out again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I never intended more than one specific…
I never intended more than one specific file and found, several months later, I had a subscription I did not want.
14. Dezember 2025
Antwort von Courtrecords
Hello Walter,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concern regarding the subscription.
We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Appreciated quickness to cancel…
Appreciated quickness to cancel subscription. Friendly customer service rep.
14. Dezember 2025
Antwort von Courtrecords
Hello Rocelia,
Thank you very much for your 5-star review. We’re delighted to hear that you appreciated the quick subscription cancellation and the friendly assistance provided by our customer service representative. Your kind feedback is truly appreciated and will be shared with the team.
Please don’t hesitate to reach out if you need any further assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast response, professional regarding billing questions.
13. Dezember 2025
Antwort von Courtrecords
Hello Jada,
Thank you very much for your 5-star review. We’re pleased to hear that you received a fast and professional response to your billing questions. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to contact us again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Information was helpful yet not as…
Information was helpful yet not as current as I was hoping for.
14. Dezember 2025
Antwort von Courtrecords
Hello Susan,
Thank you for taking the time to leave us a 4-star review. We appreciate your feedback and are glad to hear that you found the information helpful. We also acknowledge your comment regarding the information not being as current as expected. Kindly note that, we try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Thank you again for your review, and please do not hesitate to contact us if you require any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Amazing service
The service was fast and very kind. I appreciate the speed and attention given to my request.
13. Dezember 2025
Antwort von Courtrecords
Hi Angelina,
Thank you for your feedback. We’re delighted to hear that our service was both fast and kind, and that you appreciated the attention given to your request. Your satisfaction is our priority, and we truly value your comments.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Useless
The customer service rep (Jackie) was fantastic! VERY PROFESSIONAL AND HELPFUL. The service it's self S.U.C.K, First of all it did not have the information that I was seeking. Yet you want to charge before hand. You already know that you might not have the info, so why would anyone need or pay for your service if you cannot provide them with what they need?
12. Dezember 2025
Antwort von Courtrecords
Hi Beverly,
Thank you for sharing your feedback. We’re glad to hear that Jackie provided professional and helpful service—she will be recognized for her efforts. We also appreciate your candid input regarding the limitations of our service. We sincerely apologize for any frustration caused and will continue working to enhance the experience for our users.
Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Furthermore, we have checked the account and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.