Covers&All Bewertungen 4 006

Looks good. Photo pixelated (not warned it wd be before I received it ) but looks good at a distance and text is clear. Fits well All good!

Good quality and exactly as requested. Does take a little longer for delivery but then again it is coming from Asia.

I called immediately after ordering because the measurements were wrong. I tried to modify them over the phone, but the agent I spoke with couldn't understand the new measurements due to a language barrier and to be honest it didn't seem like they understood the metric system either. I eventually gave up and asked to cancel. They wouldn't allow me to cancel over the phone, but instead said someone would get back to me. Then I get an email from someone asking for the new measurements...very frustrating. So I had to contact them again through chat, where I talked with someone who told me the only way I can cancel is by talking to someone on the "cancellation team"...who had already reached out to me and insisted on getting new measurements instead of cancelling my order. This issue is still unresolved. All this kinda makes it seem like a scam. If you call immediately after placing an order and it takes you this much effort and frustration just to cancel, something's wrong. Also, you can't open a ticket on an order to escalate, the option is there but when you click nothing happens. The whole experience has been odd.

Ordered screen was 2” short. Supper has been glacial dealing with it, I still don’t have a resolution.

Disappointed that sales force did not ever offer 6 inch grommets for the best fit for my Tarp Tuff shade. (I had 12 inch spacing) After 2 weeks having it installed, the wind would cause the shade to reverberate off the top of pergola and make so much noise one could not even communicate. I am taking it down today and purchase PVC slats to add on top of pergola for sun relief. The picture you show on your website makes for a perfectly resting shade - I offered to return the Tarp at my expense and you could credit my visa for what I Paid $ 243.73 but have not heard from you, plus you sent me wrong shade the first time and sent me the correct size shade as replacement so I will now have 2 perfectly Tarp Tuff shades with nothing to do with them and I did purchase the Assurance package.

Very easy to order a good custom fit cover. Great Quality, Fast Service and Highly Recommend!

Great product, kepf me informed. Product fit perfect. Timely

The quality of the midline product was great. Much heavier than the ones I bought from a competitor a few years ago.

My only observation was when I asked sales to help me with measurements it took a few days for them to respond. Also I contacted customer service after I received the items… and the response I got said someone would respond in two hours. Someone did respond but it certainly was not it two hours.

The custom tarps I ordered were exactly the right size and the quality is good—exactly what I’d counted on!

I had a difficult circumstance to work through with my order. I was very pleased with Sarah Wilson and the customer service staff. They do what good companies do and take care of their customers. I will for sure use them in the future.

I haven't actually put the cover on yet, but I was impressed with the customer service I received on a coupon discount issue. Good to deal with and easily fixed.

Well made cushions and covers
Great quality
Measurements perfect

The follow up on an order for the cover of a stack of chairs resulted in perfect fit!

Just installed my Cover about a week ago. Seems to be good quality , good price. Service was great! I’ll definitely buy my next cover from Cover-All. Purchased Black Cover Max, Retangle, Custom Fire Pit cover. Placed Six “Head Rest” out door pillows inside Wind guard to prevent water from pooling. Works great! Provides a great place to store the pillows!

The designer was very receiving and considerate of my instructions a customizations. The quality of the material and print were amazing. Better than any other soft covers I’ve purchased from other companies in the past. The shipping was extremely fast as well. Will buy from again and recommend to all my friends.

Extremely disappointing experience.

The product I received did not match what was represented in the photos or during the ordering process. The construction details and overall finish were not consistent with what I selected, and the final result fell well below expectations.

Customer service was equally frustrating. Rather than taking responsibility and correcting the issue, the company repeatedly offered partial solutions that required me to pay more money to fix their mistake. At no point did they stand behind their product in a meaningful way.

This order was intended as a test run for a much larger purchase. Based on this experience, I’m very glad I didn’t move forward with the full order.

In my opinion, the combination of misleading presentation and unwillingness to properly resolve the issue makes this a company I cannot recommend. Proceed with caution.

This recent cover for our 8-chair fire table for the pool deck is the 5th custom cover we purchased from Covers & All. Even the covers that are 6yrs old are still doing the job - no rips, tears, fading. Love them! This Octagon-shaped cover with tie-down clips fits perfectly! Very pleased and Covers&All is our go-to destination for anything we need to protect!!!

My delivery was originally interrupted but they quickly took care of it to my strong satisfaction. Product is well made and clearly this is the company for custom made covers. Be crazy to go anywhere else. Listen! The custom care is an excellent and in this day and age that’s extraordinary.

The covers I ordered for my BBQ and Side Burner came out excellent. These covers are even better than the BBQ manufacturer covers intended for my equipment. The effort and due diligence along with great communication between my questions and Covers&All concerns for nailing the exact measurements is what made this experience above and beyond expectation! (The process allowed for me to communicate through text and pictures!) Those important elements mixed with reasonable pricing and a good quality product, has me realizing Covers&All will be covering everything I own moving forward.

Disapointed not all size covers can opt for the bottom webb
The d rings on two of the covers i ordered in the past are flimsy and open up and fall off easily