Ordered a mask which was listed on the website as being in stock. 9 days later no update from them so I gave them a call, only to be told they don't stock it. They didn't even bother to email me to te... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It’s been 12 years since we purchased her Resmed S90 so when we recently replaced it with the latest Air 10 machine … WOW! What a magnificent difference in the upgrade of the CPAP machines. She said... Mehr ansehen
Unternehmen hat geantwortet
I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... Mehr ansehen
Unternehmen hat geantwortet
You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über CPAP Australia
Vom Unternehmen geschrieben
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Kontaktinformationen
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3037 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I emailed to request that my order not…
I emailed to request that my order not be sent until a certain date as I was away overseas. It was sent, was supposedly delivered but there is no sign of it when I arrived back. I emailed to complain and request another order be sent.So far no response.
6. August 2023
Antwort von CPAP Australia
Hi Nigel,
We are very sorry to hear you did not receive your parcel. While we try our best to make a timely response to all emails, sometimes they are not received in time, and in this case, the order had already been packed and shipped. Please email us on cpap@cpapaustralia.com.au if there is anything we can do to help you locate your parcel.
Thank you
CPAP Australia
Antwort von CPAP Australia
Hi Stephen!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Quick easy delivery was on time
5. August 2023
Antwort von CPAP Australia
Hi Cam,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Antwort von CPAP Australia
Hi Rita,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep.
If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
You receive exactly what you want and…
You receive exactly what you want and well within time.
3. August 2023
Antwort von CPAP Australia
Hi Judith,
Thank you for taking the time to share this wonderful review with us and the community!
Your recommendation means a lot to us, we wish you many nights of good and healthy sleep.
If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
Fast service and quality products
4. August 2023
Antwort von CPAP Australia
Hi Shane,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep.
If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
I Received the item quickly
3. August 2023
Antwort von CPAP Australia
Hi Peter!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
I've dealt with cpap Australia for many…
I've dealt with cpap Australia for many years.
You are fast, efficient and in Australia.
Delivery is fast and ontime. Price is reasonable. And you have the latest products I require.
Thank you
2. August 2023
Antwort von CPAP Australia
Hi Vincent!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Terrible service
Terrible service and communication and have not received what I ordered!
2. August 2023
Antwort von CPAP Australia
Hi Michael,
We sincerely apologise for the delay in our response, and the extended delay with your order.
We have rectified the issue which prevented the warehouse getting your order, and have since shipped this one out to you.
Once again, our greatest apologies.
We wish you all the best in your future sleep journey.
CPAP Australia.
Product came quickly was exactly what…
Product came quickly was exactly what was expected.
6. Juli 2023
Antwort von CPAP Australia
Hi Judith,
We are so thrilled to hear of your easy, prompt experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
My mask cushions came well packed /…
My mask cushions came well packed / intake fitted my mask great / they are so comfortable thank u
2. August 2023
Antwort von CPAP Australia
Hi Sally,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
quick service wonderful
12. Juli 2023
Antwort von CPAP Australia
Hi Lynn,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Truly appreciate taking to someone that…
Truly appreciate taking to someone that knows what I'm talking about. Made the whole process so easy.
2. August 2023
Antwort von CPAP Australia
Hi Mary!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your helpful, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Never have a problem with anything I…
Never have a problem with anything I order from this company
31. Juli 2023
Antwort von CPAP Australia
Hi Louise! Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you and that you are always pleased with us! We’ll be sure to pass on the positive feedback and look forward to helping you again next time. Sleep well, CPAP Australia
Replacement humidifier solved the problem
Replacement humidifier solved the leaking air problem from the old one which I had dropped.
1. August 2023
Antwort von CPAP Australia
Hi David,
We are happy to hear that your new water chamber has solved your problem. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep.
If you run into any product issues, please be sure to let us know.
Sleep well, CPAP Australia
Great prices better than the local…
Great prices better than the local agent,quick delivery
31. Juli 2023
Antwort von CPAP Australia
Hi Kerry,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Slow delivery and no Information given
Delivery took a long time and no information given as to when to expect the delivery despite two emails sent with no reply. Eventually got some information through the chat app
1. August 2023
Antwort von CPAP Australia
Hello Charles,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet expectations. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
CPAP Australia
Reasonable price and quick service
10. Juli 2023
Antwort von CPAP Australia
Hi Lindsay!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Always prompt delivery and item/s…
Always prompt delivery and item/s exactly what I ordered.
31. Juli 2023
Antwort von CPAP Australia
Hi Dawn!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Doesn’t work
Doesn’t work. $70 for something to flash a blue light a couple of times then turn off, does nothing
31. Juli 2023
Antwort von CPAP Australia
Hello Michael,
Thank you for bringing your experience to our attention. We are so sorry that the Dodow product was not suitable for you.
If we can help you on your sleep journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
CPAP Australia
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.