I wish I read the reviews before ordering my daughter's prom dress. It took over 2 weeks to arrive, I tried to cancel the order, no response from the customer service. Now the dress arrived - nothing... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Awful experience, the London in their name is irrelevant, glorified Tik tok shop with nothing glorified about it. Ordered 20 days ago and no sign of turning up. Customer service none existent, asked... Mehr ansehen
Unternehmen hat geantwortet
I bought a valentine present and it came on time, the quality is very nice. Its always hard to guess how the quality turns out when u order something on the internet but this surprised me in a positiv... Mehr ansehen
Unternehmen hat geantwortet
I ordered 3 dresses after checking the returns policy for an upcoming wedding. Dresses arrived in very poor quality, even arriving without labels. I followed the steps for a return but have heard no w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Started from a fairly simple place: we wanted coats and everyday pieces that looked good without trying too hard. Something you could put on in the morning, feel confident in, and not have to think much about after that. Over time, that idea grew into a small team designing outerwear with a clear focus on shape, fabric, and practicality. We don’t chase fast trends. Most of what we make leans toward clean lines, calm colours, and cuts that suit a wide range of people. The goal has always been to create clothing that feels reliable — the kind you end up reaching for again and again because it just works. Our customers come from all ages and walks of life, so we put effort into sizing, comfort, and making sure each piece has a straightforward fit. If something doesn’t feel right, we go back and adjust it. It’s a slower way of working, but it leads to clothing that holds up and feels considered. Crawleigh isn’t built on a big origin story or a long heritage. We simply care about making well-designed outerwear and offering it at a fair price, supported by a customer experience that’s easy and transparent. If you’ve chosen something from us, thank you — it genuinely means a lot to everyone here.
Kontaktinformationen
Beddington Ln Croydon CR0, 4GG, London, Vereinigtes Königreich
- +447782273482
- info@craw-leigh.com
- craw-leigh.com
2,2
Mangelhaft
35 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Scam AVOID
Received no confirmation email, no response from emails, phone number is constantly switched off. Have just read it’s China based so steer clear. Currently reporting to bank
Edit - there is no order number! You never sent a confirmation email! Give me a working phone number and I’ll call you
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
We're sorry to hear about your experience. We take these concerns seriously and would like the opportunity to investigate this matter further.
Please provide your order number so we can locate your order and assist you accordingly. If you have already contacted us, we kindly ask that you check your spam or junk folder, as our emails may sometimes be filtered there.
We look forward to resolving this for you.
Poor quality, terrible customer service
I ordered 2 items. These got shipped directly from China (so beware, you could get same items for less on Shein or Temu). Arrived in 2 weeks, both of poor quality, with irregular stitching.
One item is pink instead of burgundy, on the description said linen cotton blend, on the tag on the dress is 95% polyester.
Trying to return, customer service is slow and asking for multiple pictures of the item including size to investigate internally.
I don't care about the investigation, I want to return the item as it in not the one I ordered.
Return free of charge was denied, despite this being clear on their return policy that if the item is not the one I ordered they should cover the expenses.
Honestly, bad bad customer service.
I would give 0 if I could.
Updated 10/6/26: the order number is 1014, I had several email exchanges with your customer service that declined any responsibility for the return of the faulty item.
I now raised a dispute through the bank as customer service is absolutely irrational.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
Hello Claudia. Thank you for taking the time to share your feedback with us. We genuinely appreciate it. To better assist you and investigate this matter further, could you please provide your order number or the email address associated with your purchase? We look forward to helping you.
its a scam
its a scam! Do not order! The stuff comes from China, its cheap quality, mine arrived 3 weeks later! The contact number is a mobile and is always switched off, there is no customer service, there website shows they're based in London but its not its all fake, running a scam from China
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
Hi, we're sorry to hear about your experience. We'd really like the chance to look into this and help. Could you please send us your order number or the email associated with your order? Thank you.
Pleasant experience with this webshop
Pleasant experience with this webshop. Fast and good quality
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
Thank you for this wonderful feedback Jordy!
For Valentine’s Day
For Valentine’s Day, I ordered a gift for my wife here and she was extremely happy with it. The delivery arrived right on time, which made it even better. Great service!
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
We appreciate it Nick! :)
I bought a valentine present and it…
I bought a valentine present and it came on time, the quality is very nice. Its always hard to guess how the quality turns out when u order something on the internet but this surprised me in a positive way. I had some questions about shipping and had to make sure that it would be delivered on time. The communication was quick and easy. I asked a question on the website and they reacted very quick. I would consider Craw Leigh as a reliable brand.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
Thank you for your kind review! We're so happy to hear you loved the quality and had a great experience with our team. We truly appreciate your support!
Antwort von Craw Leigh
Thank you for this!
Top-notch experience
Top-notch quality, quick dispatch, and great service. A very positive experience.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
Thank you for your wonderful feedback! We're thrilled you had a positive experience and truly appreciate your support.
Good quality and service
Nice quality items, fast shipping and good customer service. Would recommend!
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Craw Leigh
Thank you for your support! We're glad you loved the quality and service. We truly appreciate the recommendation!
Quality is good and the shipment was…
Quality is good and the shipment was fast en kept updated
14. Februar 2026
Bewertung ohne vorherige Einladung
Good quality and great service
Good quality and great service. Were active and quick in responding
14. Februar 2026
Bewertung ohne vorherige Einladung
Good quality
Good quality, nice fit, would buy again!!
21. Jänner 2026
Bewertung ohne vorherige Einladung
Happy with my new sweater!
14. Februar 2026
Bewertung ohne vorherige Einladung
Shipping was fast and kept me updated
Shipping was fast and kept me updated. Wife loves the jacket
13. Februar 2026
Bewertung ohne vorherige Einladung
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