Ross made what was a really complex subject (for me) very easy to understand and guided me to make the correct independent decisions that were the right call for my organisation. Without him I would h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had some difficulty after initially joining the service, however the team were extremely helpful! a big thank you to Olivia who has been very responsive and helpful
Unternehmen hat geantwortet
This is our first time using CRB Direct. Our experience has been seemless. Any queries were answered quickly and accurately. We have now set an account up and will be applying for more checks. Kathryn... Mehr ansehen
Unternehmen hat geantwortet
Ross was so helpful today. We had several online chats and resolved all the issues. Thank you Ross you are an Ace at customer service.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CRB Direct (www.crbdirect.org.uk) are an independent agency who offer a simple process when applying for your Basic Disclosure. We specialise in checking and processing Basic Disclosure applications and provide support and advice specifically for the Basic Disclosure Online Application. We do not currently handle applications for Standard or Enhanced DBS checks although we may be able to advise on who you need to contact if you do require a Standard or Enhanced DBS check.
Kontaktinformationen
27 Old Gloucester Street, WC1N 3AX, London, Vereinigtes Königreich
- support@crbdirect.org.uk
- crbdirect.org.uk
4,5
Hervorragend
2485 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ross made what was a really complex…
Ross made what was a really complex subject (for me) very easy to understand and guided me to make the correct independent decisions that were the right call for my organisation. Without him I would have been guessing. Polite, courteous and easy to talk to. Thanks Ross!
8. Juni 2026
Antwort von CRB Direct
Hi Helen, thank you for your review. It’s great to hear that Ross was able to break everything down clearly and support you in making the right decisions for your organisation. We’re glad his guidance made the process feel straightforward. We’ll make sure he sees your kind words.
Ross has been very helpful
Ross has been very helpful, with constant communication over the last few days to clarify various points regarding my application, which has now been submitted. Thank you, Ross!
5. Juni 2026
Antwort von CRB Direct
Hi Lucy, thank you for your review. It’s great to hear that Ross kept everything clear and moving forward with consistent communication over the last few days. We’re glad your application is now submitted, and we’ll make sure he sees your kind words. If you need anything else, we’re here to help.
Ross was so helpful today
Ross was so helpful today. We had several online chats and resolved all the issues. Thank you Ross you are an Ace at customer service.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Hi Taraneh, thank you for your review. It’s great to hear that Ross was able to guide you through everything and get all the issues resolved. We’ll make sure he sees your kind words. If you need anything else, we’re here to help.
Antwort von CRB Direct
Hi Nina, thank you for your review. I’m really glad to hear the team were helpful in guiding you through the requirements and the process.
This team is so helpful
This team is so helpful! Any queries/questions/concerns they are there to help. Very responsive and extremely detailed and meticulous.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Hi Andraea, thank you for your review. We’re really glad to hear you’ve found the team so helpful and responsive. It’s great to know their detailed and thorough support has made a positive difference for you.
Helpful and sorted the issue.
5. Juni 2026
Antwort von CRB Direct
Hi Justin, thank you for your review. I’m really glad to hear the team were helpful and able to get the issue sorted for you.
I had some difficulty after initially…
I had some difficulty after initially joining the service, however the team were extremely helpful! a big thank you to Olivia who has been very responsive and helpful
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Thank you for sharing your experience. I’m sorry to hear things were a bit difficult at the start, but I’m really glad Olivia was able to get everything back on track for you.
Kathryn was very helpful!!
Kathryn was very helpful...
She cleared up her questions quickly
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Hi Nichola, thank you for your feedback. We’re really glad to hear Kathryn was able to help and quickly clear up your questions. It’s great to know the support made the process easier for you.
The website was user friendly
The website was user friendly. My queries were answered promptly.
27. Mai 2026
Antwort von CRB Direct
Hi Christine, thank you for your feedback. I’m glad you found the website easy to use and that your questions were answered promptly. We’re always here if you need anything else.
Helpful and clear advice provided ☺️
27. Mai 2026
Antwort von CRB Direct
Hi Nicola, thank you for your feedback. I’m glad the advice you received was clear and helpful. If you need anything else, we’re always here to support you.
Antwort von CRB Direct
Hi Jed, thank you for the 5 star review, and the extra 10! Really pleased to know you had such a good experience.
Antwort von CRB Direct
Hi Stephanie, thank you for your kind feedback. We’re really glad to hear you found the support responsive and helpful. If you ever need anything else, we’re here to assist.
Antwort von CRB Direct
Hi Daniel, thank you for your lovely feedback. I’m really glad to hear you found the support helpful and the responses quick. If you need anything else, we’re always here to help.
Kathryn was very helpful again.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Hi James, thank you for your feedback. It’s great to hear Kathryn was helpful once again. We’ll be sure to pass this on to her. If you need anything further, we’re always here to support you.
The staff was very helpful
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Hi Matt, thank you for your feedback. We’re really glad to hear the staff were helpful during your application. If you need anything else, we’re always here to support you.
Kathryn was very prompt and guided…
Kathryn was very prompt and guided really well providing me with guidelines where I needed them. Excellent support and service!
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Thank you for your wonderful feedback. It’s great to hear Kathryn was prompt and able to guide you clearly throughout the process. We’re glad you felt well‑supported and received excellent service. If you need anything else, we’re always here to help.
Antwort von CRB Direct
Thank you for your review. We’re sorry to hear you’re disappointed. We’ve sent you an information request through Trustpilot so we can locate your application and look into this properly for you. Once we have your details, we’ll be able to assist you further.
Very good service and very easy to use
Very good service and very easy to use. I was very happy with progress.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von CRB Direct
Hi Manjit, thank you for your feedback. We’re really glad to hear you found the service very good and easy to use, and that you were happy with the progress throughout. If you need anything else as you continue the process, we’re always here to help.
Ease of application and smooth process…
Ease of application and smooth process with outstanding customer service
22. Mai 2026
Antwort von CRB Direct
Hi Peter, thank you for your feedback. We’re really glad to hear the application was easy and the process ran smoothly for you. It’s great to know the customer service stood out as well. If you need anything further, we’re always here to help.
i like willy
29. April 2026
Bewertung ohne vorherige Einladung
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