Crowdmade Bewertungen 214

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Quick response to my inquiry about a missing package. Customer service was very friendly and helpful with solving my problem.

Bewertet mit 5 von 5 Sternen

Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parce... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service! Always responsive and helpful and even replaced the product for free when it was mislaid, even though it was my fault. The pins are very high quality and durable.

Bewertet mit 5 von 5 Sternen

I ordered the sweatshirt. Easy to do. I received a confirmation that my order had been received and placed. I was told when my order would be shipped. I received my sweatshirt very quickly. Everyth... Mehr ansehen

Unternehmensdetails

  1. Bekleidungsgeschäft

Vom Unternehmen geschrieben

Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.


Kontaktinformationen

  • 1933 Davis Street, 94577, San Leandro, Vereinigte Staaten

  • crowdmade.com

4,3

Hervorragend

TrustScore 4.5 von 5

214 Bewertungen

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Bewertet mit 5 von 5 Sternen

First order didn't come after 3 months

First order didn't come after 3 months, didn't think anything of it because of covid. I reached out to customer service and they told me the manufacturer would send the order again. 2 months later, still nothing so I reached out again and they told me the same thing. I did received it after the resent so I'm guessing it was my fault for ordering during covid as the pandemic was still going in the USA (not in my country so I thought it would be ok) Excellent customer service, item seem of quality.

18. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service!

I ordered some stickers and a pin, and after a rocky start with a mistype that was totally on me, the support was able to help, and on top of that everything arrived two days early (one day after being shipped!) undamaged and beautiful!

10. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No order and no refund

They took a while to "ship" my order and when the tracking finally said left In mailbox, the item was was in my mailbox which locked and there's no way it could have been stolen. I contacted customer service and they referred me to file a claim with USPS after a week I have not heard from the mail. And this place told me they are not responsible for the mail. In the meantime not product and not refund for the over priced shirt I ordered for my son. Meatcayon and crowdmade are not going to see my business again.

27. Mai 2021
Bewertung ohne vorherige Einladung
Crowdmade-Logo

Antwort von Crowdmade

Hi Mayie,

I'm really sorry about your bad experience. After getting feedback from customers like yourself we've changed our policy for when USPS claims a package is delivered but it does not appear to be received.

Bewertet mit 5 von 5 Sternen

Rocky start but A1 in the end

I see their reviews are pretty patchy, and for a while I thought I had been scammed because my order did not arrive. I got pretty annoyed and wrote some harsh stuff in emails but they could not have been more helpful and understanding when they got back to me.
In fairness postage from USA to UK is sloooww, worse since Brexit (grrr) and when the package goes missing everyone suffers.
These guys though, good as gold, got a replacement in the post to me and, OK several months after the original order, they have now arrived.
Just enameled pin badges, but the quality is excellent and not bad value.

17. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible shipping experience

Terrible shipping experience resulting in one package lost and the other returned for unknown reason. They did refund but not shipping.
Out ten bucks and three months with nothing to show for it.

9. Februar 2021
Bewertung ohne vorherige Einladung
Crowdmade-Logo

Antwort von Crowdmade

Hi Lee,

I'm really sorry about your bad experience. After getting feedback from customers like yourself we've changed our policy for when USPS or DHL claims a package is delivered but it does not appear to be received.

Bewertet mit 1 von 5 Sternen

Rubbish quality hoodies

Bought 2 oversimplified hoodies, came in bad quality, I'm taking fading design on a guildan hoodie, was charged $40 for both. Shipping took forever which is somewhat understandable, customer support was slow and of $90 paid I only got refunded $70, not counting the $20 I had to pay for shipping. Please steer clear.

16. Jänner 2021
Bewertung ohne vorherige Einladung
Crowdmade-Logo

Antwort von Crowdmade

Hi Cardboard,

I'm sorry you had a difficult experience. In the case of a misprinted item, we will always try to ship a replacement but it sounds like that didn't happen in your case for some reason.

Bewertet mit 1 von 5 Sternen

What the heck?!?!

I bought the leafy plush,and it ran out after I ordered it,so I'm not getting it.I wouldn't be complaining if it wasn't for the fact they didn't give the 21 dollars I spent on the plush.I barely have money,since I'm a kid,and it felt like a punch to the face that I got NO refund though it wasn't my fault.They didn't say it was sold out and now I lost 21 dollars!

12. Jänner 2021
Bewertung ohne vorherige Einladung
Crowdmade-Logo

Antwort von Crowdmade

Hi Jayce,

I'm not sure what happened but this is absolutely not our policy. In rare cases when items run out of stock, we refund customers 100% of the time. Our support team is reaching out to understand how this happened and will make things right.

Bewertet mit 1 von 5 Sternen

Slowest shipping ever!

5. Jänner 2021
Bewertung ohne vorherige Einladung
Crowdmade-Logo

Antwort von Crowdmade

Hi Abdul,

I'm really sorry for any shipping delays you experienced. Because of the complexity of our operation, many items are either pre-sold (and won't ship for multiple months) or are made on-demand (and will take a week or so to ship).

Bewertet mit 1 von 5 Sternen

Ordered an item for my son for…

Ordered an item for my son for Christmas on 12/1/20. No updates and no way to contact them. I understand items are made to order, but in this day and age it shouldn't take months.

28. Dezember 2020
Bewertung ohne vorherige Einladung
Crowdmade-Logo

Antwort von Crowdmade

Hi Stephanie,

I'm so sorry for your experience. For future reference, you can always reply to your order confirmation email and that will go directly to our support team.

Bewertet mit 5 von 5 Sternen

Definitely Legit! Great Customer Service Experience

Going into this users should understand this company uses multiple manufactures for all different types of products and they are the hosting site for many creative artists to sell their own creative designs. Users should also understand some things are made to order so you have to allow for manufacturing time.

That said, I placed and order in November for Christmas, as of today 12/17/20 that item had not yet shipped. I called the company, one of the owners answered the phone and took the time to expedite the shipping so I would receive my product on time. He was very nice and took care of my issue right away. I expect the quality of my product will be fine, if not, I will rate the product upon delivery. Overall very happy so far!

UPDATE: Item was received in time for Christmas and was EXACTLY as expected!

17. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy with item

Ordered the hoodie on 8th Oct! Honestly was expecting to never receive this item because of the reviews that were left. Overall took 4 weeks and arrived in great quality the right size and the product is really good!! Love the hoodie! Definitely not a scam! But does take a while to be shipped if you are NOT in America.

8. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Eh products

This isn't a scam. I bought a quackity hoodie and shirt. The product took a week to arrive and it looked pretty good. IN THE SPAN OF A WEEK THE SHIRT RIPPED. I kid you not the shirt costed about 30 dollars, and the paint was gone and the shirt ripped. However the hoodie is good.

21. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This site is not a scam

It took awhile for the product to be delivered at least a month but they did deliver it.. at first I was skeptical about using this site because of all the bad reviews but I did receive my item for my son who’s addicted to plushies he is autistic and this is the only thing he loves.. thank you crownmade for making my son happy I really appreciate your product :)

4. September 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!
They are taking advantage of people trying to the right thing and selling masks they can not even produce. This site is a scam and I am so disappointed that famous faces are using this site without knowing they are stealing from their fans.
Of course, there is no way through them to cancel an unfulfilled order and get your money back which is a big enough red flag.

7. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a meat canyon face mask on…

I ordered a meat canyon face mask on may 29th and not only have I not received the package, apparently the product is not even MADE yet. I expected it to take maybe 2-3 weeks but it’s been a month. Awful service.

27. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could give a negative star

If I could give a negative star, I would. That is how TERRIBLE this business is. It has been over 5 weeks and no movement on the order. I am pretty sure they took the money and went to their local bar for a round.
Trying to find a customer support line or email is impossible. Save yourself some money and RUN from this site. I should have read reviews and check their BBB rating...an F btw...before any order was placed.

27. Juni 2020
Bewertung ohne vorherige Einladung

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