Quick response to my inquiry about a missing package. Customer service was very friendly and helpful with solving my problem.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parce... Mehr ansehen
Excellent customer service! Always responsive and helpful and even replaced the product for free when it was mislaid, even though it was my fault. The pins are very high quality and durable.
I ordered the sweatshirt. Easy to do. I received a confirmation that my order had been received and placed. I was told when my order would be shipped. I received my sweatshirt very quickly. Everyth... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.
Kontaktinformationen
1933 Davis Street, 94577, San Leandro, Vereinigte Staaten
- crowdmade.com
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Customer service is amazing
My experience with Crowdmade has only been positive.
I live in Iceland and I'm well aware that shipments to Iceland can take longer time than estimated to get here.
I also have always received my orders, no matter what, I'd there has been a delay because of the factory being overwhelmed - Customer support agents have contacted me just tell me what's going on and to apologise.
Each time I've reached out to Crowdmade support to check on an order or if I have a question about something, I get answers almost immediately and I'm shown so much kindness and understanding from the customer support agents.
Julio was very helpful in solving my…
Julio was very helpful in solving my issue. Thanks!
I had some issues with my package but…
I had some issues with my package but Julio from their customer service was really great and very helpful. Very quick response also. They are really sweet so i’m happy.
Really happy!
I was so pleased with the help I recieved from Julio. They replied to my query really quickly and got my order sent out straight away amazing service thank you!
I have never had trouble with…
I have never had trouble with Crowdmade. The products have always been high quality and the one time my local mail carrier did not deliver, I received amazing customer service from Crowdmade and now have my package after all. Genuinely amazing service
Customer service is efficient and…
Customer service is efficient and reliable. They're so responsive and professional
Support
Hello,
Out of my own stupidity, I wrote my address wrong. The support helped me greatly and I am able to receive my items nonetheless.
Recommend!
exceptional experience!
I messed up an order on accidentally…
I messed up an order on accidentally ordered the wrong size and they really took care of me and listened to me. Support was friendly and responsive!
Julio is that man and very helpful…
Julio is that man and very helpful communicated very friendly and responded in a timely manner. 10/10 appreciated it all thank you!
Customer service was efficient with…
Customer service was efficient with their replies. I love the sweater from Swoop! She is amazing.
Fast and efficient
The product that I received is really good!
I good review
I get a reply really fast and got the right information.
Refused to give me a refund
Once I received the product, I realized it didn't fit my space and didn't want it. They refused to give me a refund. They also through sheer incompetence sent me two of this product on different days. The customer service person gave me the run around when I asked to return both items and get a refund and wasted my time. So now I'm out $40 and stuck with two items I can't use.
I had a smooth flow of transactions
Terrible experience
Terrible experience customers support was helpful in telling me I was SOL so at least you won't get the run around if the package is mark delivered but never came.
Great customer service
I ordered a hoodie, that unfortunately came with some faults. But crowdmade customer service responded very quickly and solved the problem, shipping me a new hoodie. Had no problems shipping to EU and was very happy with the quick and nice customer service that was provided by Julio! Overall a very good experience!
Rip off
I ordered my grandson items for Christmas, on August 24, 2024. It is now Dec. 6, 2024. Unable to call (fake number). I have emailed multiple times and I received an answer twice of it was in customs. Well it’s been 4 weeks since I was told that. I DIDN’T ORDER A SACK OF COCAINE. I FEEL IT IS A RIP OFF!!!!!!!!!!!! DAMNED SHAME
thought the earlier I ordered I was more likely to get in time. My grandson has ordered from this site and gotten his merchandise.
Took a long time to recieve a badly made product.
I ordered a sweater, it took almost a month to arrive and I had to pay $50 dollars to accept the package. This is after the $110 the sweater itself cost.
The sweater was also in poor condition, with loose threads throughout. I'm never ordering through crowdmade again, it was just a terrible experience overall.
they were very speedy with responses…
they were very speedy with responses and delivered the product expertly.
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